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Toyota Town of Stockton - Service Center

Stockton, CA

4.9
411 Reviews

411 Reviews of Toyota Town of Stockton - Service Center

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May 03, 2019

Excellent service Though backup of cars went to the street, service person took my car right away and serviced my car. Service was done in a timely manner More

by Jrnieve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019 -

Toyota Town of Stockton responded

We would like to thank you for this thoughtful 5-Star Review! If we can help you out with anything else, please let us know. We hope to see you again soon. Thanks! Regards, Jason Kim General Manager jason@toyotaofstockton.com

April 19, 2019

Great Service Rick has always given me great customer service and I always go to him for all service on my cars. His pleasant personality and knowledge is the best. More

by greeneyes51654m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2019 -

Toyota Town of Stockton responded

Your review is why we do what we do. Thank you so much for reaching out to us. You deserve nothing but the best, and we're grateful to know Rick provided you with nothing less than that! We appreciate your business and we can't wait to see you again soon! Regards, Jason Kim General Manager jason@toyotaofstockton.com

April 15, 2019

Radar Sensor Updat by Toyota Erik was both friendly, courteous and turned my service around quickly. Time expected was 3 hours but my truck was ready much less time than expected More

by bdennis76@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Toyota Town of Stockton responded

Wow! We cannot thank you enough for your thoughtful review. We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Erik provided just that to you. We couldn't be more grateful for your loyalty and we look forward to many more years together! Regards, Jason Kim General Manager jason@toyotaofstockton.com

April 13, 2019

25,000 Mile Check I purchased my 2017 Toyota Corolla from Toyota Town of Stockton. I was due for for 25,000 mile check up. I was greeted by polite and courteous staff. More

by ToyotaGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Toyota Town of Stockton responded

We appreciate you taking the time to leave this thoughtful review. We're thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. Regards, Jason Kim General Manager jason@toyotaofstockton.com

April 10, 2019

Service Because that’s how I feel they did a wonderful job as team, the only one that I don’t like is the price for oil change for me it too expensive. More

by Mahalkooo17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Suzy Yanez, Mark Stults, Marquis Hampton, Jake Nano, Richard Gonzales, Luis Diaz
Apr 10, 2019 -

Toyota Town of Stockton responded

We want to thank you for taking the time to leave us a positive review. Your support is greatly appreciated! Should you like to discuss our pricing at all, please feel free to contact me. Regards, Jason Kim General Manager jason@toyotaofstockton.com

April 09, 2019

Toyota maintenance Excellent service on the car and customer. Since I have Toyota care with the Highlander, when it's due for service Toyota town sent me email to remind More

by Ali7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marquis Hampton
Apr 10, 2019 -

Toyota Town of Stockton responded

Hi Ali, We appreciate you taking the time to leave this thoughtful review. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Regards, Jason Kim General Manager jason@toyotaofstockton.com

March 21, 2019

Taking care of us Ricky is always respectful and professional in all of the many years I’ve worked with him. Definitely a hard worker who loves his job. He makes a tedi More

by Lease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2019 -

Toyota Town of Stockton responded

We want you to know how much we value your generous 5-star review! We couldn't be more pleased to hear that Ricky went above and beyond to make sure your service experience went smoothly. Thank you so much, and we look forward to doing business with you again in the future. Regards, Jason Kim General Manager jason@toyotaofstockton.com

March 08, 2019

Great! Rick does a great job personalizing our experience with Toyota. We recently purchased a new vehicle. We love Toyota’s and the service department at St More

by Cruising1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Stults, Mark Stults
Mar 08, 2019 -

Toyota Town of Stockton responded

Your review is why we do what we do. Thank you so much for reaching out to us. We are so happy that Rick was able to take care of all of your needs and we're proud to have him on our team. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon! Regards, Jason Kim General Manager

February 26, 2019

Excellent customer service I had an appointment with Erick and when I got there he had 2 other customers. At first I thought I had an appointment and was on time I should have More

by angelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Toyota Town of Stockton responded

Your opinion means the most to us, Angelo. Thank you for this amazing review. We thrive on positive feedback from all our guests and are so happy to hear you had a pleasant experience. If we can help you out with anything else, please let us know. We hope to see you again soon. Thanks! Regards, Jason Kim General Manager

February 26, 2019

Great Service! I've had nothing but top notch customer service from the sales floor through their service department. Toyota of Stockton has a great team and I highl More

by 209driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asif Mahmood, Suzy Yanez, Mark Stults, Jose Valdovinos
Feb 26, 2019 -

Toyota Town of Stockton responded

Thank you so much for this amazing review! It’s a great pleasure to hear that our team was able to get you into the car that you deserve. Thank you for choosing Toyota Town of Stockton and we look forward to serving you again soon. Regards, Jason Kim General Manager

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