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Toyota Town of Stockton - Service Center

Stockton, CA

4.9
411 Reviews

411 Reviews of Toyota Town of Stockton - Service Center

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March 10, 2020

Good Service The 6 month service of my prius was completed after which I had some questions. Erick made sure my questions were answered completely, Also, Erick fol More

by Shirl
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Toyota Town of Stockton responded

Hi Shirl, We're happy to see you had a quality service experience. We appreciate you choosing us here and we look forward to seeing you at your next service visit. Hope all is well. Regards, Jason Kim General Manager

March 10, 2020

My experience is with the service department. Service Advisor Mark Stults is the best. Excellent service in a timely manner. Highly recommend Toyota Town Service. More

by sjohnsondc
Recommend Dealer
Yes
Employees Worked With
Mark Stults
Mar 11, 2020 -

Toyota Town of Stockton responded

We're extremely pleased to see that Mark provides you with prompt and quality service. Thanks for being a part of the Toyota Town of Stockton Family and we'll see you again soon. Regards, Jason Kim General Manager

January 22, 2020

With over 160k miles on my truck Toyota Town of Stockton is the only place I take my car to for service. That you all More

by Tundra King
Recommend Dealer
Yes
Employees Worked With
Mark Stults
Jan 23, 2020 -

Toyota Town of Stockton responded

We're happy to see you received prompt and quality service. Thanks for choosing us here and we can't wait to see you at your next service visit. Regards, Jason Kim General Manager

January 15, 2020

Great dealer! It is clean and they have good customer service. I enjoy the pleasant environment and working with the service advisor Rick is the best. More

by L Brown
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2020 -

Toyota Town of Stockton responded

We would like to thank you for this thoughtful 5-Star Review! We are so happy that Rick was able to take care of all of your needs and we're proud to have him on our team. Regards, Jason Kim General Manager

December 04, 2019

staff was friendly and accommodated The service and to schedule maintenance appointments are fast and accurate. Prices are great., Jackie Torres answered and explained all my concerned r More

by gika26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Toyota Town of Stockton responded

Thank you for this stellar review! Your business and time are much appreciated! We look forward to working with you again! Regards, Jason Kim General Manager jason@toyotaofstockton.com

November 23, 2019

Great service, great prices, jackie is awesome. Meet my needs and didnt try to upsale me with services that weren't needed, very honest and straightforward More

by Joshmack448
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Toyota Town of Stockton responded

Hi Josh, We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thanks again for your business! Take care! Regards, Jason Kim General Manager jason@toyotaofstockton.com

November 18, 2019

Mark stults of toyota stockton helped me with all of my concerns and explained everything what needs to be done in my car. He gives me updates about my car every now and then while waiting.. one of a kind More

by grtab
Recommend Dealer
Yes
Employees Worked With
Mark Stults
Nov 18, 2019 -

Toyota Town of Stockton responded

It was a pleasure to hear that Mark helped make your car-service experience both enjoyable and easy! We strive to deliver customer satisfaction and are truly proud to know that we could do that for you. Feel free to call or stop by if there is anything else we can do for you. Take care! Regards, Jason Kim General Manager jason@toyotaofstockton.com

November 12, 2019

Service department is consistently prompt and courteous. The staff is friendly and takes the time to know the customer. They add lol work well together. More

by MD
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Toyota Town of Stockton responded

Thanks for the great feedback! It makes us so happy to hear that you always have such a great experience whenever you come in! We hope to see you again! Regards, Jason Kim General Manager jason@toyotaofstockton.com

October 22, 2019

Service on my new Car Richie is always very nice and helpful for all my needs on my new vehicles. Every time I have a problem or complaint about my car he always listens tr More

by Patricia Castro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gonzales
Oct 23, 2019 -

Toyota Town of Stockton responded

Hi Patricia, We appreciate you taking the time to leave this thoughtful review. Richie is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. Regards, Jason Kim General Manager jason@toyotaofstockton.com

September 13, 2019

Excellence They treat you with respect and honesty what else could I ask for. Rick Macias he's the man. Gets me in and out in a timely manner always. More

by Freddy Casillas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2019 -

Toyota Town of Stockton responded

Hi Freddy, We take pride in providing top-notch service and we're so happy to see that Rick provided just that. Thank you for this outstanding review and we look forward to serving you again soon! Hope all is well! Regards, Jason Kim General Manager jason@toyotaofstockton.com

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