Toyota Town of Stockton - Service Center
Stockton, CA
412 Reviews of Toyota Town of Stockton - Service Center
I always experience excellent service when taking my vehicles for service. Richy is always very courteous and professional and is sure to go over the details. vehicles for service. Richy is always very courteous and professional and is sure to go over the details. More
Excellent service as always, kudos to Jackie, great service job very friendly , courteous and knowledgeable. It did not take me to wait long until my car was done . service job very friendly , courteous and knowledgeable. It did not take me to wait long until my car was done . More
We have had our vehicles serviced here for the past 10 years, and will continue to do so because of their outstanding service. Always courteous and very knowledgeable, thank you Rick! years, and will continue to do so because of their outstanding service. Always courteous and very knowledgeable, thank you Rick! More
Super nice and great customer service. Called me in less than one hour to let me know my vehicle was completed and made sure I was satisfied with the service than one hour to let me know my vehicle was completed and made sure I was satisfied with the service More
Fantastic Service Whenever I have my service maintenance for damage to my chrome wheels, Mary Blain is always willing to help me to get an appointment at my convenien Whenever I have my service maintenance for damage to my chrome wheels, Mary Blain is always willing to help me to get an appointment at my convenience. And, whenever I see Mary is always cheerful and jovial, which makes smile. More
Love these folks! My Avalon was purchased from and every service has been @ Toyota Town. Very happy with the service & the folks that represent your company. + the Toyota product is the pinnacle of the service has been @ Toyota Town. Very happy with the service & the folks that represent your company. + the Toyota product is the pinnacle of the automotive industry for quality and reliable transportation. I drive this car for a living and expect 200k + miles before I trade in for the new Venza.... yes, my next vehicle will be a Toyota Venza, limited, any color. Pete I / Lodi CA More
I took my car in for factory recommended service. Got a call for replacement on the engine air filter and fuel injection service. I agreed and paid for it on arrival. I get into my car and as I am about to call for replacement on the engine air filter and fuel injection service. I agreed and paid for it on arrival. I get into my car and as I am about to drive off I notice a cracked windshield glass. There was no damage on the windshield before the service. I asked the service technician ( Russel Kamibayashi) what is this. His explanation made no sense. He told it happened because the car was sitting in the sun that's why it cracked. I don't park my car in the garage, it always have been parked on the street. Such incident didn't happen then. Him and his service manager dog me out and purely hold me responsible for the windshield damage. The service manager accused me of trying to get his technician to pay for it. I never mentioned such a thing. I was a regular and loyal customer. I can not even explain the kind of treatment I got at the hands of the service advisor and his manager. They expect you to pay for service, on top of extra service and then pay for their mistakes which happened in their service lot. Really disappointed and disgusted by the treatment today. Not going back and I advise you to be very careful with the scam artists in this place. They have not only lost one but three customers from my family. Beware. More
I have never understood why one has to wait hours for general servicing when one has an appointment. What is the point of making the appointment? I love my Sienna and Toyota Town has always been good an general servicing when one has an appointment. What is the point of making the appointment? I love my Sienna and Toyota Town has always been good and fair. Nicely, this last appointment I was in and out in about one hour. That is acceptable. Thank You More
It was very easy to make an appointment through the website online, and service was quick and comprehensive. Very satisfied with the work done on my vehicle. website online, and service was quick and comprehensive. Very satisfied with the work done on my vehicle. More