Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Toyota Town of Stockton - Service Center

Stockton, CA

4.9
411 Reviews
Call Service Center (209) 780-7341

411 Reviews of Toyota Town of Stockton - Service Center

Sort by
October 01, 2024

Eric is the greatest at customer service. And the service department as a whole is excellent. More

by craiglafargue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Toyota Town of Stockton responded

We’re thrilled to hear that Eric and our service team exceeded your expectations. We look forward to serving you again soon! Regards, Jason Kim General Manager

September 26, 2024

Great customer service service. No long waite time. Comfortable lounge area to waite for your car More

by gscrosby2340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Toyota Town of Stockton responded

It's wonderful to see that you were impressed with our service and facility! Hope to see you again! Regards, Jason Kim General Manager

September 18, 2024

It took 30 minutes from the time the car was finished until the “paperwork” was finished. Granted the gentleman who was working was by himself at the time. More

by hoffman5915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No clue
Report | Print
Sep 19, 2024 -

Toyota Town of Stockton responded

Your time is valuable and this process should have been completed more promptly. We appreciate you bringing this to our attention and we look forward to providing you with the 5-star service you deserve at your next visit. Regards, Jason Kim General Manager

September 04, 2024

Rick was amazing. He was quick and very informed. He made sure to check all my concerns. Highly recommend Rick Macias. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Toyota Town of Stockton responded

Ray, we’re thrilled to hear that Rick provided you with such great service. We look forward to serving you again! Regards, Jason Kim General Manager

August 27, 2024

Excellent customer service! Johnathan was great helping me with what I needed. The cashier was great also. More

by Mking0550
Workmanship
Recommend Dealer
Yes
Employees Worked With
Johnathan Craig
Report | Print
Aug 28, 2024 -

Toyota Town of Stockton responded

It's so nice to see that Johnathan made sure you left a happy customer! We look forward to working with you again! Regards, Jason Kim General Manager

August 26, 2024

The Service Advisor Erick is courteous, thorough, and professional. Customer Service satisfaction is readily apparent when you speak with him! More

by marlowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2024 -

Toyota Town of Stockton responded

We are glad to see that Erick provided you with an amazing service experience! Please let us know if there is anything else we can help you with! Regards, Jason Kim General Manager

August 15, 2024

Kue Vang was a great help! I will continue my business with Stockton Toyota. Thanks! More

by vivianpierce2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kue Vang
Report | Print
Aug 18, 2024 -

Toyota Town of Stockton responded

It's a pleasure to see that Kue provided you with an amazing experience! Hope to see you again! Regards, Jason Kim General Manager

August 15, 2024

Staff are very helpful and with efficient service , two thumbs up for Kue , highly recommended ! More

by Ruel A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kue vang
Report | Print
Aug 18, 2024 -

Toyota Town of Stockton responded

Ruel, We are so happy that Kue made sure you had an easy service visit! Can't wait to see you again! Regards, Jason Kim General Manager

August 06, 2024

Friendly service and I really appreciated the complimentary car wash. I didn't expect that. More

by Moonsparks2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kue Vang
Report | Print
Aug 07, 2024 -

Toyota Town of Stockton responded

We are glad that you enjoyed your recent service visit! Hope to see you again! Regards, Jason Kim General Manager

July 25, 2024

Jackie is very helpful and friendly. I set my appointments with her for every service I need on my cars. More

by kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2024 -

Toyota Town of Stockton responded

It's wonderful to see that Jackie always provides you with an amazing service visit! We hope to see you again! Regards, Jason Kim General Manager

1
2
3
4
...
42