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Toyota Town of Stockton - Service Center

Stockton, CA

4.9
412 Reviews

412 Reviews of Toyota Town of Stockton - Service Center

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March 17, 2021

Rick was great, Friendly, knowledgeable. Got both of my vehicles serviced in the same day. Called me to update me on status just like he promised. More

by Mario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Toyota Town of Stockton responded

Hi Mario, we are thrilled to hear that Rick went the extra mile to make sure your cars were back to running like new! Please let us know if there is anything else we can help you with! Regards, Jason Kim General Manager

February 14, 2021

Very satisfied with the repairs done to toyota truck. Personnel very helpful. I would not take my vehicle anywhere else for service. Thank you toyota More

by EORLOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Toyota Town of Stockton responded

We truly appreciate your feedback and look forward to working with you again in the future! Thank you! Regards, Jason Kim General Manager

February 12, 2021

You are helped very quickly when you arrive. Very polite and very efficient. I was called when my car was ready. The service professional went over my invoice with me. Could not ask for more. More

by kyrsteele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Toyota Town of Stockton responded

We're more than happy to hear that your experience was nothing short of stellar. We can't wait to see you at your next service visit! Regards, Jason Kim General Manager

January 30, 2021

Toyota Town has always been responsive to my needs. The welcomer, service, parts, and payment personnel are caring, polite, and helpful. It's always a pleasure to come to Toyota Town. More

by 4benedictions
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2021 -

Toyota Town of Stockton responded

It's so nice to see that you always enjoy your visits with us! Thank you so much for choosing Toyota Town of Stockton and we can't wait to see you again! Regards, Jason Kim General Manager

December 31, 2020

Rick did an excellent job representing Toyota to a client. I like the text system for the update of the car service completion. Rick was very professional and answered my questions very promptly. More

by Marnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 31, 2020

Toyota is the only car dealership that we trust. Service advisor explained the recommended services to be done. They staff are courteous and professional. Reminder appointment service is exceptional. More

by cristymiller2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Toyota Town of Stockton responded

It pleases us to know that you enjoy your visits with us! We look forward to working with you for many more years to come! Regards, Jason Kim General Manager

December 21, 2020

I have been having my cars serviced at this dealership for about 20 years. I have been extremely happy with the quality of care that I receive here. Rick has helped me on many occasions and has always g More

by Marianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Toyota Town of Stockton responded

Hi Marianne, we are proud of our team and their efforts to always provide you with an amazing visit! We look forward to working with you for another 20 years! Regards, Jason Kim General Manager

December 17, 2020

Work done correctly in both a reasonable time and cost. Eric is an excellent service rep. Has done two major repairs for me this year and I am very satisfied with both. More

by paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Toyota Town of Stockton responded

Hi Paul, we are so proud of Eric and his efforts to get your car back to running like new! We look forward to working with you again! Regards, Jason Kim General Manager

December 14, 2020

Rick is always the best! Always has great information about service and real life issues. Always a pleasure to come in and talk with him! More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Toyota Town of Stockton responded

Hi Kim, Rick is a superstar and it's no surprise that he provided you with a positive visit! Thank you for stopping by and we hope to see you again! Regards, Jason Kim General Manager

November 20, 2020

Always great customer service each time I come to have my maintenance done. I will continue to service my car at Toyota Town of Stockton. More

by at11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Toyota Town of Stockton responded

We're more than happy to hear that your experience is always nothing short of stellar. We look forward to working with you for many more years to come! Regards, Jason Kim General Manager

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