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Toyota Town of Stockton - Service Center

Stockton, CA

4.9
412 Reviews

412 Reviews of Toyota Town of Stockton - Service Center

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November 15, 2021

Just good, friendly.... the place is always clean, usually the wait is not real long, Im confident they will be honest and get the job done properly. More

by rhodacares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ
Nov 15, 2021 -

Toyota Town of Stockton responded

It gives us so much pride to hear that you're always impressed with your experience with us! We hope to see you again shortly! Regards, Jason Kim General Manager

November 04, 2021

I’m highly satisfied with the level of service I receive at Toyota Town of Stockton. The service advisor I go through is Erick. He is personable, professional, knowledgeable, and accommodating. More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Toyota Town of Stockton responded

Hi Laura, we are thrilled that Erick was able to provide you with the 5-star visit that you deserve! Thank you for choosing us and we look forward to hearing from you again! Regards, Jason Kim General Manager

October 23, 2021

Easy on-line appointment. Excellent customer service and repair service. Skilled technicians. Service was completed within time schedule. More

by jtruong2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Toyota Town of Stockton responded

It makes us happy to know that you had an easy and smooth service visit! Thank you for choosing us here at Toyota Town of Stockton and we hope to see you soon! Regards, Jason Kim General Manager

October 10, 2021

Always gives good customer service and updates on recommended service issues related to safety concerns. My vehicle has served me for over 18 years thanks to regular service and quality of parts. More

by Veritas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Toyota Town of Stockton responded

It's a team effort here and we're so pleased to see our team constantly takes great care of you. We look forward to serving you for many more years to come! Regards, Jason Kim General Manager

October 02, 2021

The service is great, thorough and timely. Just need to prioritize appointments vs walkins! Rick is outstanding! More

by Frosted
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Toyota Town of Stockton responded

We are proud of Rick and his efforts to get you back on the road in no time! We look forward to hearing from you again! Regards, Jason Kim General Manager

September 30, 2021

They are very professional in there work and customer service.The service mgr is well educated in the automotive business More

by Calihan7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Toyota Town of Stockton responded

It's so nice to hear that you had an enjoyable service visit with us! Thanks for stopping by and we hope to see you again! Regards, Jason Kim General Manager

September 28, 2021

Set an appointment for two recalls to be done, my experience was nothing short of a great overall experience. I thought it would be an all day ordeal but I actually got my truck back in about 2.5 hou More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Toyota Town of Stockton responded

We are thrilled to know that our team got you in and back on the road in no time! Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, Jason Kim General Manager

September 19, 2021

Always very friendly staff. As a woman, I never feel like I'm being taken advantaged of. More

by reneep
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Russell Kamibayashi
Sep 20, 2021 -

Toyota Town of Stockton responded

We're very happy to see our team makes you feel comfortable at each visit and we appreciate you being part of the family. Thank you for this great review and we can't wait to work together again soon. Regards, Jason Kim General Manager

September 05, 2021

I've had 3 vehicles serviced here at one time or another for the past 15 years and have never been disappointed. From drop off to pick up, an incredible service team who are very knowledgeable, friendly, a More

by alUOP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Toyota Town of Stockton responded

We're more than happy to hear that your experiences are always nothing short of stellar. We appreciate your loyalty and look forward to serving you for another 15 years! Regards, Jason Kim General Manager

August 08, 2021

Accommodated our needs satisfactorily even though tires was not available on time but service is still good. More

by Marieysbelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2021 -

Toyota Town of Stockton responded

We are happy to hear that you had an overall positive visit with us! Thank you so much for your positive feedback and we hope to see you again! Regards, Jason Kim General Manager

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