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Toyota Town of Stockton - Service Center

Stockton, CA

4.9
412 Reviews

412 Reviews of Toyota Town of Stockton - Service Center

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January 27, 2022

Jonathan was great as always in tending to my needs, everyone else is great too. I just wish the wait time was a bit less yesterday. More

by mnick0017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan, Rus
Jan 31, 2022 -

Toyota Town of Stockton responded

It's so nice to read that Jonathan always goes above and beyond to make sure you leave a satisfied customer. Please let us know if we can help you with anything else in the future! Regards, Jason Kim General Manager

January 26, 2022

Good customer service being walk in,highly recommended to everyone. Reasonable waiting time ,thumbs up to staff.thanks! More

by Jocelynb35
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Russ kamibayashi
Jan 26, 2022 -

Toyota Town of Stockton responded

We are so happy that we got you in and out as soon as possible! Thank you so much, and we look forward to doing business with you again in the future. Regards, Jason Kim General Manager

January 20, 2022

Starting with Rick when I walked in the door, until I left after the service, things went great. I requested the brakes be done by my lunch time and I received a text an hour before that the car was rea More

by peggy_pugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Toyota Town of Stockton responded

It's wonderful to see that Rick made sure you had a quick and easy service visit! We appreciate your business and we can't wait to see you again soon! Regards, Jason Kim General Manager

January 10, 2022

The service I receive is excellent which is the reason why I continue to bring my Prius there for maintenance. More

by Sunshyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Raj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Toyota Town of Stockton responded

We are so happy to know that you had an enjoyable service visit! Thank you for choosing us and we look forward to hearing from you again! Regards, Jason Kim General Manager

January 02, 2022

Always excellent service with Rick Macias! Great job employing such a experienced employee. Will definitely return! More

by Jenninecline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Toyota Town of Stockton responded

It's great to hear that you always have a fantastic experience with Rick! Thank you for choosing us and we hope to see you again soon! Regards, Jason Kim General Manager

December 20, 2021

Excellent service, even with out an appointment. Service finished faster then I thought. Jackie was really helpful with all my questions. Highly recommend Toyota Service Department. More

by Cachistiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Raj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Toyota Town of Stockton responded

It truly makes us happy to see that Jackie and our team got you back on the road in no time! Thank you for taking the time to let us know about your visit and we hope to see you again! Regards, Jason Kim General Manager

December 16, 2021

Great service advise and care of my vehicle. My agent is always pleasant, efficient,knowledgeable and helpful. More

by chourcade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Que Vang
Dec 16, 2021 -

Toyota Town of Stockton responded

We are glad to hear that you always receive the service that you're looking for! Thank you so much, and we look forward to doing business with you again in the future. Regards, Jason Kim General Manager

December 09, 2021

I am writing this because my recent couple trips have been less then satisfying. The wait times for me have always been longer than expected. All my appointments are always before 8 Am, My apple carplay More

by VoodooPort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
December 03, 2021

We always get great service from Toyota Town. They pay close attention to details and review necessary maintenance to keep my car running at it's best! More

by acoeur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Anderson
Dec 06, 2021 -

Toyota Town of Stockton responded

It's wonderful to see that you always receive the service that you're looking for whenever you come in! Thank you for choosing us and we look forward to many more years! Regards, Jason Kim General Manager

November 16, 2021

The service is great. The customer service is good. Jackie Torres is very kind, friendly and helpful. She is excellent. More

by Tess
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Toyota Town of Stockton responded

Tess, it's wonderful to know that Jackie went the extra mile to make sure you left a happy customer! We really appreciate your feedback and hope to see you back again soon! Regards, Jason Kim General Manager

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