Toyota Town of Stockton - Service Center
Stockton, CA
412 Reviews of Toyota Town of Stockton - Service Center
Jonathan was great as always in tending to my needs, everyone else is great too. I just wish the wait time was a bit less yesterday. everyone else is great too. I just wish the wait time was a bit less yesterday. More
Starting with Rick when I walked in the door, until I left after the service, things went great. I requested the brakes be done by my lunch time and I received a text an hour before that the car was rea left after the service, things went great. I requested the brakes be done by my lunch time and I received a text an hour before that the car was ready. Pickup went so smooth, that I had time to eat lunch when I was done. I appreciated the updates letting me know how everything was proceeding. More
The service I receive is excellent which is the reason why I continue to bring my Prius there for maintenance. why I continue to bring my Prius there for maintenance. More
Always excellent service with Rick Macias! Great job employing such a experienced employee. Will definitely return! employing such a experienced employee. Will definitely return! More
Excellent service, even with out an appointment. Service finished faster then I thought. Jackie was really helpful with all my questions. Highly recommend Toyota Service Department. finished faster then I thought. Jackie was really helpful with all my questions. Highly recommend Toyota Service Department. More
I am writing this because my recent couple trips have been less then satisfying. The wait times for me have always been longer than expected. All my appointments are always before 8 Am, My apple carplay been less then satisfying. The wait times for me have always been longer than expected. All my appointments are always before 8 Am, My apple carplay update took over 5 hours, Oil changes always take about 6 hours, and sometimes by 3 PM, when i call to check on my car, i get told it has not been touched yet. My rear speakers went out recently and made an appointment for warranty work a week in advance. The day came, dropped it off for 8 am appointment, and get a call around 2 saying its done. When i get there, i find out all they did was changed my oil ( did not request it) and did not take a look at my speakers at all and was told they would not be able inspect them that same day and to book another appointment. Also, booking appointments has always been difficult for me, i can never reach an advisor over phone on multiple ocasions and always have to go in person just to make one. I’ve gone through multiple service advisors, but same experience. Half the time the service has been good, but the other half has just been inconviniences for me. My toyota care is up soon, so will no longer be bring my car here. More
We always get great service from Toyota Town. They pay close attention to details and review necessary maintenance to keep my car running at it's best! close attention to details and review necessary maintenance to keep my car running at it's best! More
The service is great. The customer service is good. Jackie Torres is very kind, friendly and helpful. She is excellent. Jackie Torres is very kind, friendly and helpful. She is excellent. More