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Toyota Town of Stockton - Service Center

Stockton, CA

4.9
413 Reviews

413 Reviews of Toyota Town of Stockton - Service Center

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September 09, 2022

Fast and friendly overall, that is what keeps bringing me back. Would recommend to family and friends! More

by mnick0017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richy Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Toyota Town of Stockton responded

We are pleased that you had a quick and smooth visit! Hope to see you soon! Regards, Jason Kim General Manager

September 09, 2022

Great service, fast and efficient I recommend the service, all the staff are excellent people. More

by obdus73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richy Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Toyota Town of Stockton responded

We are thrilled that you had an enjoyable visit and we look forward to working with you again! Regards, Jason Kim General Manager

September 02, 2022

Mr. Eric Gomez is awesome professional always takes care of me and my car he knows everything he is very knowledgeable great customer service very thorough very experienced I always have a great time with h More

by scudman1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Toyota Town of Stockton responded

Hi John, We're extremely lucky to have Erick on our team, as he is always going above and beyond to take care of our valued customers. We will be sure to share this positive feedback with him and we appreciate you being part of our Toyota Town of Stockton Family. Regards, Jason Kim General Manager

Sep 02, 2022 -

scudman1991 responded

He is Awesome

September 01, 2022

Rick M and the entire service team did a great job getting my car taken care of and back on the road!! More

by Scotty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Toyota Town of Stockton responded

Scotty, We're here to help and happy to see our team did a great job getting you back on the road. Thanks for choosing us here for your vehicle needs and we look forward to seeing you at your next visit. Hope all is well. Regards, Jason Kim General Manager

August 29, 2022

The staff was very friendly and efficient. I was told the service would take about 2 hours. It took exactly 2 hours! More

by Sheilagh4269
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Toyota Town of Stockton responded

Thank you for stopping by for your service needs. We hope your vehicle's treating you well and we look forward to serving you again in the future. Regards, Jason Kim General Manager

August 24, 2022

Service is always on top. I have nothing to say. They already know what they are doing.Heads up to all service team. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Craig
Aug 26, 2022 -

Toyota Town of Stockton responded

Hi Jim, we are ecstatic to hear that you constantly receive the 5-star service you deserve! We look forward to working with you again! Regards, Jason Kim General Manager

August 19, 2022

Did the required job without any hassle. Waiting time was fine. All Staff was informative. More

by hellogaryf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Macias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Toyota Town of Stockton responded

We are so happy that you were impressed with our service and staff! Hope to see you again! Regards, Jason Kim General Manager

August 18, 2022

Erick, our service rep is a professional in every sense of the word. Takes excellent care of us. More

by mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Toyota Town of Stockton responded

Hi Mark, we can't wait to let Erick know about your kind words and we look forward to serving you again! Regards, Jason Kim General Manager

August 12, 2022

Service for my 2012 Prius was truly above and beyond my expectations. My service advisor Raymond was awesome. More

by Sunshynone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Raj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Toyota Town of Stockton responded

We can't wait to let Raymond know about your kind words and we hope to see you at your next service visit! Regards, Jason Kim General Manager

August 12, 2022

Rick and the service team do a GREAT job! ! Rick really listens to your concerns and does whatever he can to correct them. He communicates throughout the entire process and gets you in and ou More

by Scotty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Toyota Town of Stockton responded

Hi Scotty, we enjoy hearing that Rick and our team is working hard and our guests are leaving with a smile on their face. Thank you for choosing us and we hope to see you again soon! Take care. Regards, Jason Kim General Manager

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