Toyota Town of Stockton - Service Center
Stockton, CA
413 Reviews of Toyota Town of Stockton - Service Center
My service advisor was great. Made me feel comfortable and explained everything thoroughly. Highly recommend this dealership as I’ve never had a problem. Made me feel comfortable and explained everything thoroughly. Highly recommend this dealership as I’ve never had a problem. More
Awesome customer service. Always have a smile. Even when it’s a walk in their happy to help and the car is done before closing time. Always have a smile. Even when it’s a walk in their happy to help and the car is done before closing time. More
just a fantastic place to do business. I have been going there since 2005. very satisfied I have been going there since 2005. very satisfied More
Toyota town stockton has one of the best service when it cones to sales and maintenance. Beenn going here since 2004 and still coming here now. Rick Macias is my main service rep and he has been helping me cones to sales and maintenance. Beenn going here since 2004 and still coming here now. Rick Macias is my main service rep and he has been helping me throughout these times. But everyone is just as nice and helpful. Thank you everyone maintenance crew and service reps at Toyota Town Stockton. Also i like that when i needed a rental car while my car is in service. They are very cheap to rent from toyota town. More
I bought my tires from Toyota Town of Stockton December 2021 for $900,00+ and after a few months I noticed shaking on my car when on highway speed. I went and they did a routine service which I paid. Sti 2021 for $900,00+ and after a few months I noticed shaking on my car when on highway speed. I went and they did a routine service which I paid. Still shaking did not go away, I went the second time and they did balancing, rotation and alignment (which I paid for). Still issue was not resolved. Went the third time and they said it was the tires that was causing the shaking. I asked them, why did you sell me tires that cause shaking? I told them I just bought them December, 6 moths ago. I also told them that when I went to get new tires, nobody told me that these tires will cause shaking. They recommend for me to buy a premier tires like Michelin. I wanted to follow their recommendation so I tried to negotiate with them. If they can give me a rebate or refund for the tires that I just bought, then I will be able to buy Michelin tires. They said they can't do that, but they will find me a Michelin dealer and get a 25% discount, which is $1,300+. What about my tires now, James said that I can keep them or give them away because they are still good tires. I was not happy, because I thought by going to the dealer where I bought my Sienna, I will get the best service and the best product. Boy! I was wrong. Jonathan and James of Service Dept. did not seem to care. More
My family and I only trust Toyota services for it's always outstanding. Special thanks to Raymond for always handling my cars, he's informative, very reliable, and thoughtful that he's willing to make always outstanding. Special thanks to Raymond for always handling my cars, he's informative, very reliable, and thoughtful that he's willing to make himself always available just to adjust to the customer's availability. Thanks a lot. More
They have done fine with me so far and I’m well pleased with them. with them. More
Very friendly and accomodate, deliver the vehicle in a timely manner and notify the customer when ready timely manner and notify the customer when ready More
Service consultant was knowledgeable, honest and professional. He discussed possible maintenance for the next service. professional. He discussed possible maintenance for the next service. More
I have bought four Toyota cars with Toyota Town of Stockton. I like the service and the curtesy. I always use Erick Gomez as my service person. He is the best. He is very thoughtful and is very help Stockton. I like the service and the curtesy. I always use Erick Gomez as my service person. He is the best. He is very thoughtful and is very helpful. I always know things will be done correctly. More