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Toyota Town of Stockton - Service Center

Stockton, CA

4.9
413 Reviews

413 Reviews of Toyota Town of Stockton - Service Center

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November 02, 2022

The service advisor explained to me what was the service to be performed on my vehicle, so everything got done properly. More

by Gutierrezalfonso65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Toyota Town of Stockton responded

We appreciate your positive rating & are so glad our team took great care of your vehicle, Alfonso. We hope it's running like new! If there's anything we can improve on to ensure a 5-star visit next time, don't hesitate to let us know! We'd love your feedback. Regards, Jason Kim General Manager

November 01, 2022

Great visit, Richy Z. was a good help. I had called him a few days before my appt to get quotes over the phone. He called me back and felt he was honest and informative. I More

by mosesbanda0802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richy Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Toyota Town of Stockton responded

Thank you for sharing your feedback, Moses. Our team works hard to ensure our customers feel taken care of & we're so proud of Richy for providing you with an excellent experience. We look forward to serving you again soon! Regards, Jason Kim General Manager

October 20, 2022

My service advisor Kue was amazing at explaining what else was needed for my vehicle. The tech was efficient and work did not take long! Will definitely go back for my future services! More

by Starpeezy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kue Vang
Oct 20, 2022 -

Toyota Town of Stockton responded

Thank you for your stellar rating! We're so happy to hear our team ensured your vehicle was taken care of! We look forward to working with you again in the future! Regards, Jason Kim General Manager

October 14, 2022

Very professional,efficient ,the staff are very polite, I am very satisfied their service. I would like to recommend it to my friends More

by yimei_d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Raj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Toyota Town of Stockton responded

We are so happy that you had a fantastic service visit! Feel free to call or stop by if there is anything else we can do for you. Thank you so much! Regards, Jason Kim General Manager

October 12, 2022

I'v been using Toyota Town for 20 years. They have always been excellent in their treatment. More

by Spencem44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Raj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Toyota Town of Stockton responded

We're more than happy to hear that your experience is always nothing short of stellar. We look forward to another 20 years! Regards, Jason Kim General Manager

October 12, 2022

This dealership has been really easy to work with since purchasing my car. They’ve helped me answer my questions and concerns that I’ve had about my car. It’s been great. More

by savila209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richy Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Toyota Town of Stockton responded

It pleases us to see that you always have a positive experience with our sales and service team! We hope to see you again soon! Regards, Jason Kim General Manager

October 12, 2022

Fantastic service! Great team. They even accepted a coupon I had. It was savings for me so I did some additional items that I would have delayed. Thanks Stockton Toyota More

by dinesh_prasad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nue
Oct 13, 2022 -

Toyota Town of Stockton responded

It's wonderful to see that you had a positive service experience! We look forward to working with you again! Regards, Jason Kim General Manager

October 09, 2022

I am always satisfied with the service and appreciate the associates for being so friendly and smart to their customers More

by Skye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Kamibayashi
Oct 10, 2022 -

Toyota Town of Stockton responded

Skye, we are thrilled to hear that you always receive the service that you deserve! We look forward to serving you again! Regards, Jason Kim General Manager

October 05, 2022

The service department is wonderful! Kue Vang reviewed the expected service, kept me informed regarding progress, and completely reviewed the completed service when my car was ready. More

by sandy23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kue Vang
Oct 06, 2022 -

Toyota Town of Stockton responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience with Kue! We look forward to working with you at your next service visit! Regards, Jason Kim General Manager

October 03, 2022

As always this dealership they really know how to take care of their customers..that’s the reason why I keep coming back.. More

by bulgy.range.0i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Toyota Town of Stockton responded

It pleases us to see that you always receive the service that you're looking for! We can't wait to see you at your next visit! Regards, Jason Kim General Manager

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