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Toyota Town of Stockton - Service Center

Stockton, CA

4.9
406 Reviews

406 Reviews of Toyota Town of Stockton - Service Center

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October 13, 2024

I have been part of the Toyota family for 6 years and have only had my vehicle serviced at the Stockton Toyota Service Center. The staff have always been courteous and professional. I would highly recom More

by CL Baca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Toyota Town of Stockton responded

We’re thrilled to hear about your positive experiences at our service center. Our team takes pride in delivering excellent service, and your feedback means a lot to us. We look forward to serving you for many more years! Regards, Jason Kim General Manager

October 12, 2024

I would like to thank Toyota Town of Stockton service department especially Miranda Loza for taking care of my 30k car maintenance. You guys always exceeds my expectations. I brought my 2022 Toyota Rav4 More

by Marvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Loza
Oct 14, 2024 -

Toyota Town of Stockton responded

Marvin, It's great to hear about your positive experience with our service department and Miranda! Delivering excellent service and meeting your expectations is our priority. We look forward to seeing you again! Regards, Jason Kim General Manager

October 09, 2024

Jackie at Toyota Town is always a pleasure to work with. I have always been pleased with the service. More

by shereez13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Toyota Town of Stockton responded

It's nice to see that Jackie always takes care of you! We look forward to working with you again! Regards, Jason Kim General Manager

October 08, 2024

High level of service. Erick communicates honestly and clearly and goes the extra mile to make sure the customer is happy. More

by beegtrees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Toyota Town of Stockton responded

We are so happy to see that Erick provided you with an amazing visit! Please let us know if we can help you with anything else. Regards, Jason Kim General Manager

October 06, 2024

Everyone in the service dept is friendly and knowledgeable. We liked getting calls with updates on the situation with our car repair. The customer service at Toyota Town keeps us coming back. Th More

by Kelly D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richy Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Toyota Town of Stockton responded

It's so nice to hear you had a positive experience with our service team. We can't wait to see you again! Regards, Jason Kim General Manager

October 01, 2024

Eric is the greatest at customer service. And the service department as a whole is excellent. More

by craiglafargue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Toyota Town of Stockton responded

We’re thrilled to hear that Eric and our service team exceeded your expectations. We look forward to serving you again soon! Regards, Jason Kim General Manager

September 26, 2024

Great customer service service. No long waite time. Comfortable lounge area to waite for your car More

by gscrosby2340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Toyota Town of Stockton responded

It's wonderful to see that you were impressed with our service and facility! Hope to see you again! Regards, Jason Kim General Manager

September 18, 2024

It took 30 minutes from the time the car was finished until the “paperwork” was finished. Granted the gentleman who was working was by himself at the time. More

by hoffman5915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No clue
Sep 19, 2024 -

Toyota Town of Stockton responded

Your time is valuable and this process should have been completed more promptly. We appreciate you bringing this to our attention and we look forward to providing you with the 5-star service you deserve at your next visit. Regards, Jason Kim General Manager

September 04, 2024

Rick was amazing. He was quick and very informed. He made sure to check all my concerns. Highly recommend Rick Macias. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Toyota Town of Stockton responded

Ray, we’re thrilled to hear that Rick provided you with such great service. We look forward to serving you again! Regards, Jason Kim General Manager

August 27, 2024

Excellent customer service! Johnathan was great helping me with what I needed. The cashier was great also. More

by Mking0550
Workmanship
Recommend Dealer
Yes
Employees Worked With
Johnathan Craig
Aug 28, 2024 -

Toyota Town of Stockton responded

It's so nice to see that Johnathan made sure you left a happy customer! We look forward to working with you again! Regards, Jason Kim General Manager

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