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Toyota Town of Stockton - Service Center

Stockton, CA

4.9
412 Reviews

412 Reviews of Toyota Town of Stockton - Service Center

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May 04, 2023

Tech reported to Jonathan Craig, then I was called upon my attention that he broke the lower hose upon cleaning. No parts available at the shop and I have to leave my vehicle overnight and done the next da More

by Roger Agcanas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Craig
May 02, 2023

Great service overall, it's what keeps me coming back for anything regarding my toyota. Everyone there is really kind and very helpful! More

by mnick0017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ
May 02, 2023 -

Toyota Town of Stockton responded

Welcome back and thank you for your stars! We're so proud of our team for working hard and ensuring our customers are leaving happy! Visit us again soon! Regards, Jason Kim General Manager

May 02, 2023

Great service overall, it's what keeps me coming back for anything regarding my toyota. Everyone there is really kind and very helpful! More

by mnick0017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ
May 02, 2023 -

Toyota Town of Stockton responded

Welcome back and thank you for your stars! We're so proud of our team for working hard and ensuring our customers are leaving happy! Visit us again soon! Regards, Jason Kim General Manager

April 29, 2023

Fast easy and pleasant. Appreciated the great service. Richy was a great service tech. Thanks. More

by stgeorge901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richy Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Toyota Town of Stockton responded

Thank you, stgeorge901! We're thrilled to hear Richy took excellent care of your vehicle! We hope it's running smoothly, and we look forward to delivering quality service again soon! Regards, Jason Kim General Manager

April 28, 2023

Great experience! !! Will definitely return to this dealership. They went above and beyond to solve my problem. More

by Buckeyeone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Toyota Town of Stockton responded

We're so proud of our team for providing you with the quality service you'll return for! We look forward to another 5-star visit soon. Take care! Regards, Jason Kim General Manager

April 23, 2023

Very friendly staff. I especially like how my service rep remembered my name without paperwork on a very busy Saturday, I did not feel like just another customer but clos More

by jeffW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richy Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Toyota Town of Stockton responded

We're so happy to see you enjoyed your recent service visit, Jeff! We're proud of our team for taking excellent care of you. Don't hesitate to reach out if there's anything else we can assist with! Regards, Jason Kim General Manager

April 21, 2023

Toyota Town of Stockton is a dealership that you can rely on. Service advisor Jackie is awesome & very professional. More

by Butch.lorca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Toyota Town of Stockton responded

We can't thank you enough for your wonderful rating, Butch.lorca! We're pleased to hear Jackie delivered an excellent visit. We look forward to working together again soon! Regards, Jason Kim General Manager

April 20, 2023

The service advisor was very friendly, fast, and efficient. I would recommend this dealer for services. More

by Mistadj16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Kamibayashi
Apr 20, 2023 -

Toyota Town of Stockton responded

Thank you, Mistadj16! We're thrilled that Russ worked hard to deliver a 5-star visit! Until next time! Regards, Jason Kim General Manager

April 20, 2023

Friendly and efficient. They also communicate well with the customers. The facility is also very clean More

by rick_breakfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richy Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Toyota Town of Stockton responded

We're so proud of our team for delivering 5-star service, Rick! Thank you for choosing us! Regards, Jason Kim General Manager

April 15, 2023

Never a dull moment or bad experience with Toyota Town of Stockton. I have worked with several different service advisors while servicing my vehicles here and they always deliver! Professional, eager to he More

by Nina X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richy Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kue Vang, Russel Kamibayashi
Apr 17, 2023 -

Toyota Town of Stockton responded

Thank you for your wonderful feedback, Nina X. We strive to deliver honest and knowledgeable service here, and we're so happy to hear our team always takes care of you! Please don't hesitate to reach out if there's anything else we can assist with. Regards, Jason Kim General Manager

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