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Toyota Town of Stockton - Service Center

Stockton, CA

4.9
412 Reviews
Call Service Center (209) 780-7341

412 Reviews of Toyota Town of Stockton - Service Center

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July 08, 2023

Great dealership, Rick Macias is the best service advisor around. He’s very efficient! Thanks! More

by Jons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Toyota Town of Stockton responded

Thank you, Jons! We strive to deliver quality service and we're so proud of Rick for always taking care of you. Visit us again soon! Regards, Jason Kim General Manager

July 08, 2023

service rep, rick macias, has taken care of my car for several years and is always professional in demeanor, sincere and clear in his communications about my car. More

by scottalan57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Toyota Town of Stockton responded

Thank you for choosing us these last few years! We're so lucky to have Rick on our team & so glad he always provides you with quality service. We look forward to another 5-star visit soon! Regards, Jason Kim General Manager

July 02, 2023

Great service, even without an apointment my car was serviced quickly and the staff was great! More

by CEJASMCKLAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Toyota Town of Stockton responded

Thank you for your stars! Our team works hard to deliver quality service and we're so happy to hear you enjoyed your visit. We look forward to working together again in the future! Regards, Jason Kim General Manager

June 24, 2023

Staff is friendly and service with appointment is fast. They are doing a great job, I am satisfied with everything. More

by l_chea
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Richy Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2023 -

Toyota Town of Stockton responded

Thank you for your wonderful feedback! We're happy to hear our team always works hard to ensure you leave a happy customer. We look forward to working together again in the future. Regards, Jason Kim General Manager

June 22, 2023

Quick, efficient and thorough was how i would describe the whole process of getting my problem fixed More

by Bob the builder
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Raymond Raj
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2023 -

Toyota Town of Stockton responded

We love to hear you enjoyed your visit and that your car is running smoothly! We look forward to working with you again soon! Regards, Jason Kim General Manager

June 22, 2023

Excellent customer service . Wide range of vehicles , with reasonable price. No hidden costs. Friendly staff More

by Mohammed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Raj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2023 -

Toyota Town of Stockton responded

Thank you for choosing us for your auto needs, Mohammed! We're so proud of Raymond for delivering the quality service you were looking for. Visit us again soon! Regards, Jason Kim General Manager

June 21, 2023

Toyota of Stockton has a very friendly and knowledgeable staff. I was taken in quickly and my service specialist took care of my needs. My service work was done in a timely manner. More

by pfrancis1952
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2023 -

Toyota Town of Stockton responded

Thank you for your wonderful feedback! We're thrilled to hear our team worked hard to ensure you left a happy customer. We look forward to working together again in the future. Regards, Jason Kim General Manager

June 17, 2023

Toyota Town of Stockton provides you quality products and great car care service everytime you go!!! More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2023 -

Toyota Town of Stockton responded

Welcome back and thank you for your stars, Dennis! We're so proud of our team for working hard and ensuring our customers are leaving happy! Visit us again soon! Regards, Jason Kim General Manager

June 16, 2023

Exellent service I will keep coming back for more Elena she's the asset of the company she's working on..She's a treasures pls don't lose her. More

by Floridelvalera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alina
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Jun 20, 2023 -

Toyota Town of Stockton responded

Thank you for your stars! We're thrilled to hear Elena took excellent care of your vehicle! We hope it's running smoothly, and we look forward to delivering quality service again soon! Regards, Jason Kim General Manager

Jun 21, 2023 -

Floridelvalera responded

Yes I was upset of something but Elena used her professionalism and expertise she explain it to me very well she's understand how to deal a hard headed like me and I really appreciated that she took time to listen and patiently execute with clearly explanation .. it clear that she's knows how control ( guy like me ) with the rough days come she's knows what to do.. that's a gift. Elena have a gift and shouldn't be forgotten and should be rewarded for her greatness.. Thank you for having her she make my day wonderful.

June 10, 2023

I have always found Jackie to be very courteous and accommodating. Her suggestions have always been to my benefit even to the point of bringing out the service tech to talk to me, which I really apprec More

by Emanuel.ponte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2023 -

Toyota Town of Stockton responded

Thank you for your wonderful feedback, Emanuel! We're happy to hear Jackie always works hard to ensure you leave a happy customer. We look forward to working together again in the future. Regards, Jason Kim General Manager

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