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Toyota Town of Stockton - Service Center

Stockton, CA

4.9
411 Reviews

411 Reviews of Toyota Town of Stockton - Service Center

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September 11, 2023

Service writer was ok. But service in general was not. They recommended replacing my air and cabin filters (dirty). But these were just recently replaced. They are not chec More

by ben_yadao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kue Vang
September 08, 2023

Went into the dealership for my bi-annual service. Russ Kamibayashi was the individual to help me out. He was prompt and kind. My service was very quick. I will be back to this location when I nee More

by A.Toyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syed Ahad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Toyota Town of Stockton responded

We're very happy to see you received prompt and quality service from Russ and our team. Thank you for choosing us here for your Toyota needs and we can't wait to see you again in six months! Regards, Jason Kim General Manager

September 01, 2023

Represented was or quick to say to your needs. Dropping off vehicle was quick picking up vehicle was also quick great service. More

by r1gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Toyota Town of Stockton responded

We love to hear your visit went seamlessly & we look forward to delivering a 5-star visit in the future! Regards, Jason Kim General Manager

August 28, 2023

Service was excellent , Rick Macias answer all my questions. Definitely would recommend. Also service was fast and professional… More

by pacortega1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Toyota Town of Stockton responded

Thank you for your great review! We're glad you had a pleasant experience with us, and we appreciate your feedback! We look forward to serving you again in the future. Regards, Jason Kim General Manager

August 23, 2023

It was really nice that i had The service writes so nice and friendly. Car get done quickly. More

by Serey seng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Craig
Aug 25, 2023 -

Toyota Town of Stockton responded

Thank you for your positive feedback, Serey! We're thrilled to hear that our team provided a great service experience. Until next time! Regards, Jason Kim General Manager

August 21, 2023

Erick Gomez as always provides professional and kind help to us every time we bring our vehicles in for service. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Toyota Town of Stockton responded

Thank you for your wonderful review, Maria! We're thrilled to hear that Erick consistently provides professional and kind help to you every time you bring your vehicles in for service. We appreciate your loyalty and support. Thank you for choosing us! Regards, Jason Kim General Manager

August 13, 2023

Great customer service satisfaction. Service rep Russ kept me inform throughout the process which showed me that I was in good hands. So the experience was very intriguing. Look forward More

by juan_ontiveros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Kamibayashi
Aug 15, 2023 -

Toyota Town of Stockton responded

Thanks, Juan! It's wonderful to know that Russ kept you informed throughout the process, giving you peace of mind. We appreciate your kind words and look forward to serving you again in the future! Regards, Jason Kim General Manager

August 09, 2023

Always have great customer service and very professional by Eric Gomez. Will always come back for my service with him. More

by Tuatskie
Recommend Dealer
Yes
Employees Worked With
Erick Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Toyota Town of Stockton responded

Thank you for your stellar rating, Tuatskie. We are so proud of Eric for always going above and beyond to deliver excellent service. Until next time! Regards, Jason Kim General Manager

August 08, 2023

Always excellent service from friendly staff, short wait time. Keeps me coming back whenever i need anything. More

by mnick0017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan service dept
Aug 09, 2023 -

Toyota Town of Stockton responded

We love to hear our team always delivers exceptional service! Thank you for sharing your awesome rating! Regards, Jason Kim General Manager

August 07, 2023

Great customer service provided by Kue Vang, and the cashier staff when I checked out. I was waiting for a service appointment in a line with no one at the window, and Kue came over from his station to More

by keeler.ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kue Vang
Aug 09, 2023 -

Toyota Town of Stockton responded

We love to hear Kue ensured you were taken care of, Keeler! Thank you for sharing your awesome rating! Regards, Jason Kim General Manager

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