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Toyota On Western - Service Center

Chicago, IL

4.4
61 Reviews

61 Reviews of Toyota On Western - Service Center

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June 15, 2024

I have purchased three Toyotas from Toyota on Western and I have had a great experience each time. That is why I continue going to Toyota on Western and using their service. More

by JMSALSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Harris
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Jun 17, 2024 -

Toyota On Western responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 15, 2024

Service great very efficient , the workers very friendly and polite and kept me in the loop of things all the time . More

by SANCOR70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Toyota On Western responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota On Western.

June 15, 2024

Efficient and friendly. Didn’t oversell…a little late with the delivery of the car. More

by TONEILL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Toyota On Western responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota On Western.

June 13, 2024

Muy buen servicio rapidos amables me trataron muy buen si lo recomiendo a toda las personas More

by GRALIR1572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaudencio Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Toyota On Western responded

Thanks for sharing your thoughts about your experience with Toyota On Western. We appreciate your business and hope to see you again soon!

June 12, 2024

They take longer than expected. Wait time for a simple oil change and Tire Rotation was 3 hours long.. More

by ROB5HH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Toyota On Western responded

We apologize for the long wait and any inconvenience it may have caused. We sincerely value your business and hope you will give us another opportunity to serve you and demonstrate our commitment to great customer service!

June 12, 2024

They were very thorough on finding the issue with my car and customer service was good More

by TWOCUTE4U38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Salazar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Harris
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Jun 12, 2024 -

Toyota On Western responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Greg and Nick met your expectations. Thank you for choosing Toyota On Western, we look forward to having you as a valued customer for many years to come!

June 12, 2024

Need an operable Car Wash. Drive in dirty, drive out dirty. Leaving your place of business with a dirty car. 😞 More

by RAGSDALELIZ8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Salazar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Toyota On Western responded

Thank you for your review. Quality customer service is always our number one priority, and we appreciate your candid feedback. We hope to see you again here at Toyota On Western!

June 07, 2024

Excellent service. Pleasant and helpful. Personality. Work was done in time allotted and he explained everything that was done to car More

by amr824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Otto Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bedolla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaudencio Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Toyota On Western responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 07, 2024

Hello greetings so far so good with everything excellent service. FYI, this is Richard Cadena. More

by ARCYMAX56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Toyota On Western responded

Thank you, Richard! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota On Western.

June 04, 2024

Been going to them for over 30 years so their service is very reliable,great More

by CUMA3710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Salazar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Toyota On Western responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick met your expectations. Thank you again for choosing Toyota On Western, we look forward to having you as one of our valued customers for many more years to come!

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