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Toyota On Western

Chicago, IL

Overview
Employees
Reviews
Vehicles
4.4
111 Reviews
At Toyota on Western, we believe you should be as hassle free during the car shopping process as possible. Because we take pride in serving our greater Chicago customers to the fullest, we have established a web site that will not only help you find the right new Toyota car including the Prius, Tundra, 4Runner, Camry, Sienna, Corolla, Highlander or Avalon near Oak Lawn on or used car in the Chicago area that you are looking for, but also help you with financing, Toyota car repair and service, Toyota auto body repair and locating the correct Toyota car parts. At Toyota on Western, we are willing to answer every and all questions you might have during the car finding process. We are conveniently located near Oak Lawn, Elmhurst and Arlington Heights at 6941 South Western Ave., Chicago, Illinois. You can also reach us anytime by filling out our contact form or calling us at the number above. Thank you for visiting and remember, the entire staff at Toyota on Western looks forward to serving you!
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6941 S Western Ave

Chicago, IL

60636

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Showing 111 reviews

June 09, 2025

Jerry was such a great guy, he was really kind, understanding and overall just a great dealer to have. He helped me a lot with not only getting the car but with helping me find a cheap insurance co More

by vane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Paredes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Toyota On Western responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota On Western. We look forward to having you as one of our valued customers for many more years to come!

Jun 09, 2025 -

Toyota On Western responded

Hi Vane, we're delighted to hear that Jerry provided you with such a positive experience at Toyota on Western! It's fantastic that he could assist with both your car purchase and insurance needs. Thanks for sharing your feedback!

April 05, 2025

10 de 10 muy buen agencia y gerardo muy amable en como atender los clientes More

by Florentino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Paredes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2025 -

Toyota On Western responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

February 04, 2025

I came into Toyota on Western and I had the best representative Mr. Otto was patient with me and he worked with me until I drive off the lot in a brand new car. He sat with me and he crunched numbe More

by Mzclay0103
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Otto Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Toyota On Western responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Otto delivered such a great experience!

Mar 05, 2025 -

Toyota On Western responded

Thank you for sharing your experience with us! We're happy to hear it went well with Otto and truly appreciate your feedback.

Mar 05, 2025 -

Toyota On Western responded

Thank you for sharing your experience with us! We're happy to hear it went well with Otto and truly appreciate your feedback.

September 06, 2024

friendly convenient informative employees who go beyond their task to help. always available quick to serve. reachable. More

by tracylmorgan930
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Otto Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salazar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denis Tomsa
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Sep 06, 2024 -

Toyota On Western responded

Hi, Tracy! We always do our best to make sure our customers leave happy. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 28, 2024

Amazing customer service, patience is top tier, knowledge and helpful during entire process. Christian has amazing service and listens to customer concerns in regards to making customer experience better and More

by HOSKINSRAVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Aug 29, 2024 -

Toyota On Western responded

Raven, Thanks for sharing your thoughts about your experience with Toyota On Western. Christian and our team appreciate your business and hope to see you again soon!

August 28, 2024

Muchos engaños nada claro dan a firmar unas hojas y ponen otras al frente al final muy déspotas después que compras el carro no te conocen te ignoran More

by lilibabystart73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nerhu Pina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy finanzas
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Sep 01, 2024 -

Toyota On Western responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 28, 2024

Ignacio has always been my go to when ever I am in need of a new vehicle. This is my second Toyota that I have bought from Ignacio. Thank you so much for always making a smooth and easy transition. More

by ospina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ignacio Godinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Toyota On Western responded

It's fantastic to hear that Ignacio provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Toyota On Western!

August 15, 2024

Ignacio was very helpful in locating the vehicle we were looking for. We love our new Toyota Sienna! I definitely will refer my family and friends to Toyota on Western. More

by mamuril
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ignacio Godinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Toyota On Western responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Ignacio. We truly appreciate your feedback.

August 14, 2024

The salesman was very friendly and helpful. It was a very smooth process. We enjoyed buy from there. More

by roxy.mosca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeromy
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Aug 15, 2024 -

Toyota On Western responded

Roxy, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 14, 2024

Stop trying to make money on customers like myself who have been logo customers. Unnecessary service costing far to much for service should be illegal More

by lewis7919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Salazar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gal, not sure, but I found that the radio needed to be reset. Reading is fundamental, I should have consulted with someone else who had the same car. I feel I was taken for this service with cost two days of waiting and over 100.00 dollars.
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Aug 18, 2024 -

Toyota On Western responded

Lewis, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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