Toyota Direct

If any anyone go for services .you need check before you leaving. This I never trust toyota direct services all time they mess my car.. leaving. This I never trust toyota direct services all time they mess my car.. More

Honestly the worst dealership experience. I’ve tried to contant them about multiple Tacoma and often end up ignoring emails after the 2nd to 3rd email. Why do they make this hard for a purchaser to give th contant them about multiple Tacoma and often end up ignoring emails after the 2nd to 3rd email. Why do they make this hard for a purchaser to give them $40,000. Also they offered $8,000 less then Kelly Blue Book for my trade in if it was in poor condition. Don’t waste your time, it’s a quantity dealership that can care less about quality. More

Did NOT waste my time ---- Jerry was great to work with, held the car while I drove the 4.5 hrs to pick it up. No deposit needed. Yes- I would recommend.  held the car while I drove the 4.5 hrs to pick it up. No deposit needed. Yes- I would recommend.  More

Called about a TRD Pro that they had listed on their website at MSRP. Salesman emailed back & said MSRP was the price. When I inquired again the next day, they emailed back. Since I expressed interest a website at MSRP. Salesman emailed back & said MSRP was the price. When I inquired again the next day, they emailed back. Since I expressed interest at MSRP, they decided to raise their asking price to $10,000 OVER MSRP !!! I would NEVER buy a vehicle at a dealer that does price gouging. I’ve since found several dealers willing to sell this hard to find vehicle at MSRP. Good luck to them getting that price. Lousy way to do business if you ask me. More

So far not so good. The salesperson seems scared of the sales managers. No room for negotiation. Does not look like a deal is to be had here. Not impressed with the dealership so far on many levels. sales managers. No room for negotiation. Does not look like a deal is to be had here. Not impressed with the dealership so far on many levels. More

Had a great experience working with Nic and Fadi, never felt pressured with purchase especially being a woman. So happy with my 4Runner TRD pro. felt pressured with purchase especially being a woman. So happy with my 4Runner TRD pro. More

Nathan Weekes has a condescending attitude. In addition, he sold me a vehicle without the SD card for the infotainment system which made the infotainment system not work at all. Up9on contacting him, he ref he sold me a vehicle without the SD card for the infotainment system which made the infotainment system not work at all. Up9on contacting him, he refused to offer any help. Avoid Nathan and Toyota Direct. More

Horrible experience. Unethical, dishonest, zero integrity. I bought a used truck from Shannon Malone at Toyota Direct in Columbus, Ohio on jan 8,2021. I had vehicle inspection done and was told tru integrity. I bought a used truck from Shannon Malone at Toyota Direct in Columbus, Ohio on jan 8,2021. I had vehicle inspection done and was told truck is not roadworthy and it is unsafe to operate. The entire frame is rusted through so badly it cannot be patched. I contacted seller and was texted,"it is what it is". I then contacted Toyota Direct via email and received no response. AVOID!!! BUYER BEWARE!!!! More

Believe the many bad reviews for toyota direct, I didn't want to and gave them a chance. Never been treated so horrible like I was, worked with Lori and she was definitely off hers meds. How she has a job i want to and gave them a chance. Never been treated so horrible like I was, worked with Lori and she was definitely off hers meds. How she has a job in sales is beyond belief, how toyota direct stays in business is a mystery. STAY FAR AWAY..THE REVIEWS ARE TRUE. More

Watch out for Chris Harrah from the Finance department. I was pre-approved for 2.59% from Bank of America for a new vehicle. He told me that I got the best rate possible. When I looked at the paperwork, it s was pre-approved for 2.59% from Bank of America for a new vehicle. He told me that I got the best rate possible. When I looked at the paperwork, it said 4.99%, nearly twice what I was pre-approved for! He changed the paperwork to 2.59% but it left a pretty bad taste in my mouth. We had agreed to a fair price on the vehicle and it wasn't enough. He tried to scam me out of more money. I was literally the only customer in the dealership at the time (Tuesday afternoon). I should have just walked out and made them lose the sale. I will say that I appreciate the salesperson Susan Fisher for helping me locate the vehicle (it was an unusual trim). Some of the post-sales stuff was kind of a mess. Had to hassle them to finish the paperwork. Just how long does it take to do paperwork when there are no customers? They had to mail the extra key and manuals to me. In the end, I got the vehicle I wanted at the price I wanted, but I would never go back to Toyota Direct. More