Toyota Direct

Everyone did a great job, and everyone was very friendly each time I was there. I stopped in prior to my purchase to get information on the cars I was interested in getting. I also stopped in at the maint each time I was there. I stopped in prior to my purchase to get information on the cars I was interested in getting. I also stopped in at the maintenance shop, and picked up the service information. I came back later that week on Friday and test-drove for 4 hours. I purchases my first new Camry. More

This is my second new car I have purchased at Toyota Direct and it was a wonderful experience. My salesman, Russell Doddroe, was not only very friendly, courteous and professional but he was very knowl Direct and it was a wonderful experience. My salesman, Russell Doddroe, was not only very friendly, courteous and professional but he was very knowledgable about the Toyota brand. He explained everything about the 2011 Toyota Camry I needed or wanted to know. He went out of his way to make sure I was taken care of by staying open late past closing time while I was test driving a car of another brand at another dealership. Russell and his son Derrek were so kind to drive me back to work the next day before I took delivery of the new car that day when I had no way of getting back after dropping off the rental car I was driving. What a pleasant surprise it was when Russell presented my shiny and prepped new Camry to me with a congratulations banner on the windshield along with helium balloons. I would highly recommend Russell Doddroe to anyone buying a car. More

My dad brought me to Toyota Direct 6 yrs and now 3 purchases later, I'm still a very happy customer. Randolph always takes great care of me and the rest of the staff are always very friendly and helpf purchases later, I'm still a very happy customer. Randolph always takes great care of me and the rest of the staff are always very friendly and helpful. I will never go anywhere else to purchase my cars! More

I was very very happy with my service advisor Steve and the way he took care of me and my service needs. He is very professional, knowledge, timely and friendly. I appreciate that he sat down with me and the way he took care of me and my service needs. He is very professional, knowledge, timely and friendly. I appreciate that he sat down with me and went over what service was needed after his team looked at my truck. He explained - in understandable terms - why the services were needed and prioritized them for me. I was very impressed with my service visit and will be back. I will recommend him and his team to my friends for their service needs. Thank you More

My husband researched and worked all the details out on-line through e-mail with Rich at Toyota Direct. I went and test drove the vehicle. Once we decided to get the 4-Runner, the paperwork was ready fo on-line through e-mail with Rich at Toyota Direct. I went and test drove the vehicle. Once we decided to get the 4-Runner, the paperwork was ready for me when I went to sign. This was by far the easiest and least stressed way I've ever purchased a vehicle. I even went back a few days later after I purchased the 4-Runner and Rich spend an hour with me going over everything I had questions about. He was great at working around my schedule! More

Rich Greenberg Was An Amazing Guy To Work With When Purchasing My New 2011 Toyota Sienna!!! I highly recommend doing business with this dealership. Great people who will work with you to meet your ever Purchasing My New 2011 Toyota Sienna!!! I highly recommend doing business with this dealership. Great people who will work with you to meet your every auto need. I hope to return & purchase another car in the future!!!! More

Rich, our sales contact, was great to work with and took good care of us. There was a communication issue regarding when we would take delivery of our vehicle, which is the reason for only the "good" ratin good care of us. There was a communication issue regarding when we would take delivery of our vehicle, which is the reason for only the "good" rating for overall experience. We purchased the vehicle on a Saturday but they had to do a dealer trade to get us the color we wanted, so they told us it would be available for us on Tuesday. I didn't hear anything further so I called them at 5 PM on Tuesday to confirm and was told it wasn't getting to the dealership until late that night. Our sales contact was off on Wednesday so we had to wait until Thursday to take delivery of our car. It wasn't the delay that was upsetting, it was the fact that no one called us to tell us we couldn't pick it up Tuesday evening. We were also told it was exactly the same as the vehicle we test drove, but in reality it did not have one of the options. Toyota Direct did install that option for us though at no additional charge, which was very nice and satisfying. More

I emailed Toyota Direct and a few other local Toyota dealers after visiting another local dealership that did not have my vehicle in stock. Mike and Rich responded promplty and within a few days we wer dealers after visiting another local dealership that did not have my vehicle in stock. Mike and Rich responded promplty and within a few days we were able to locate exactly the vehicle I was looking for at an acceptable price. It took a few trips to finalize details of my trade in and complete the financing, but overall they were very mindful of my time and did not have me wait around for hours for administrative items. More

This was the most pleasant deal i have ever made. We drove over 2 hours to get to this dealership and would do it again tomorrow. Every aspect of the transaction went very smoothly. Everything from a ti drove over 2 hours to get to this dealership and would do it again tomorrow. Every aspect of the transaction went very smoothly. Everything from a timely answer to my e-mail question to the signing of the paperwork, which they had ready the minute we arrived, was spot on. I would recommend this dealership to anyone looking for a new of used car. More

I did my research for a new prius on-line. I went to I did my research for a new prius on-line. I went to the Toyota Direct site. I found it easily to navigate. I was able to have a majority of my gen I did my research for a new prius on-line. I went to the Toyota Direct site. I found it easily to navigate. I was able to have a majority of my general questions answered. I e-mailed Rich via the site to explain what I wanted in my new car. He responded quickly, honestly, and respectfully. We spoke on the phone to set up an appointment and he did not keep me waiting. We did the test drive with Rich teaching me the correct way to use the car and its options, assessed my trade-in, discussed the differences in the available options, chose the car, set up the financing, and closed the deal in about 3 hours. Rich went to great effort to make sure that I understood what the car is capable of and what I can expect. His manager and financial officer were also very helpful. A great team effort.I have not been dissappointed! More