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Toyota Direct

Columbus, OH

2.5
450 Reviews

4248 Morse Rd

Columbus, OH

43230

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Showing 450 reviews

August 07, 2011

I am a first time new car owner and I have to say that Toyota Direct was the first and only place I shopped for a new car. I was set on shopping around until I met Terry at Toyota Direct and now I am driv More

by dwilliams614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Gabrich
August 04, 2011

Michael was kind, helpful and oh so patient. When I walked into the showroom, he was there to walk me through the whole process. I had already purchased a Camry from Direct, so I was back for my fifth More

by Bob Farrington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
August 04, 2011

This was our first time with Toyota Direct, we were greeted outside the building as well as inside. In the process three of your sales team helped us and all did so in a friendly yet professional way. More

by rick nuzum
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Slusser
August 02, 2011

I have purchased 3 cars from Patti in the last two years and have been very satisfied with my experiences. She is fun to work with and always takes time to make sure I receive the information I need to mak More

by wgs003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Street, Chris Grossman, Chris Grossman, Patti Street
August 02, 2011

Team very clear on car options,protection package. Time Team very clear on car options,protection package. Time frame of purchase was short--- whole operation less than 2 hrs. Product knowlege was excella More

by timthome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and Steve Internet Division
July 31, 2011

Just bought a new Prius from this dealer and LOVE it. I looked at Acuras for months before finally going to test drive the Prius. It really does get around 50 mpg. Both Will and Russell made every effort t More

by superbeagle4
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will and Russell, Russell Doddroe
July 31, 2011

My experience with this dealer was nothing but the best. They went out of their way to se that all my needs were met. We even met with the general manager several times. These guys seem to enjoy their jobs More

by crashandburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Greenberg
July 27, 2011

We were interested in a used car on their lot, tried to negotiate on the phone since we live far away. Greg wouldn't budge on the price beyond maybe a couple hundred dollars, which is a joke, as the car w More

by Bdtwadell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Gee
Aug 08, 2011 -

Toyota Direct responded

Here is what I remember from this 10 minute call. Customer called from Illinois and he asked for a better price than our already low price. I guess he was pretty disappointed that we couldn't sell it for his price. I didn’t realize he expected a call back. –Greg Gee

July 22, 2011

Ricky Slusser took the time to listen to what my needs were and to find a vehicle that would meet those needs. He was kind and considerate and didn't pressure me to purchase a vehicle. His concerns were d More

by 1Teresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Slusser
July 21, 2011

I had a great experience buying my new Toyota.Rich was very helpful in showing the vehicle to me,and all the options.He was very friendly and helpful.The sales negotions went quick and smooth.There wasn't More

by vegasfletch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Greenberg
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