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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
864 Reviews
Call Dealership (760) 438-2000

6020 Avenida Encinas

Carlsbad, CA

92011

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864 Reviews of Toyota Carlsbad Parts & Service

January 20, 2025

Teresa got the factory service on my Prius Prime completed in record time. Their service facility and waiting lounge is amazing. This is the place to go More

by SilverPrius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Almeda
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Jan 20, 2025 -

Toyota Carlsbad Parts & Service responded

We couldn't be happier to see that Teresa got you in and out and on your way in no time. Thank you for choosing us for your Toyota needs and we'll see you and your Prius Prime here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

January 16, 2025

Wonderful experience with Kevin. He care about his customers and provides great service in a timely manner. More

by Midnightsparkle21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jan 17, 2025 -

Toyota Carlsbad Parts & Service responded

Kevin is awesome and it's no surprise to see he provides you with both prompt and quality service. We can't wait to share this 5-star review with him and we can't wait to see you here again at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

January 15, 2025

She was nice and kind and good customer service good communication, friendly, helpful , encouraging customer More

by Mitra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Alameda
Report | Print
Jan 16, 2025 -

Toyota Carlsbad Parts & Service responded

Mitra, It's great to see you received both quality service and communication from your advisor. We appreciate both your business and your feedback and we look forward to seeing you here at your next visit. Hope all is well. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

January 13, 2025

I was treated very well by Toyota parts and Service Department. They were punctual, customer oriented and on top of things. Everything was handled well. And everything turned to be how they said it wou More

by tania.gumusgerdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Kang, Moises
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Jan 14, 2025 -

Toyota Carlsbad Parts & Service responded

Tania, We appreciate both your business and your feedback. It's a pleasure to see our team took great care of your vehicle and you drove home satisfied. We hope that all is well and we hope to have the opportunity to serve you again in the future. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

January 11, 2025

I wouldn’t get my Toyota serviced anywhere else except Toyota Carlsbad. It keeps my 10-year-old car purring. More

by JonBettis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corina Hyatt
Report | Print
Jan 13, 2025 -

Toyota Carlsbad Parts & Service responded

Thank you so much for choosing us here for your Toyota needs, Jon! We're lucky to have you as a valued customer and we hope to continue to keep your car purring for another 10 years! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

January 04, 2025

Dave Ramstad and the Service Team is top notch, professional and trustworthy! They treat you like family and your vehicle as though it’s their own! More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ramstead
Report | Print
Jan 06, 2025 -

Toyota Carlsbad Parts & Service responded

Barbara, You are family and we're so happy to see Dave and our team treat you that way! We appreciate your loyalty to us here and we can't wait to continue to help take care of all your Toyota needs for years to come. See you again soon! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

December 30, 2024

Abel was super helpful and amazing to work with. Diligent and kind. Highly recommend his service! More

by Fiorillomarc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
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Jan 02, 2025 -

Toyota Carlsbad Parts & Service responded

It's a pleasure to see you had a quality experience with Abel and you drove home satisfied. We appreciate both your business and your feedback and we look forward to seeing you here at your next visit. Hope you have a Happy New Year. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

December 29, 2024

Had an appointment for 15000 mile service(no oil change). It took 2 hours. They were supposed to rotate all tires but they only rotated the drivers side tires.(I marked the wheels). More

by Alanr Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete
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Jan 02, 2025 -

Toyota Carlsbad Parts & Service responded

Alan, Thank you for bringing this to our attention. We strive to deliver excellent customer service and sincerely regret not meeting your expectations. Please don’t hesitate to contact us directly—we would be happy to review your recent visit and address your concerns. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

December 27, 2024

Customer service is very good at explaining maintenance requirements/ repairs. Also appreciate the competitive pricing and quick turnaround. More

by amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin laird
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Dec 27, 2024 -

Toyota Carlsbad Parts & Service responded

Amanda, It's a pleasure to see that you're satisfied with the level of service you receive here in our service department. We are grateful for both your business and your feedback and we look forward to continuing to take care of all your Toyota needs. We hope you're having a Happy Holidays and we look forward to seeing you here in 2025! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

December 20, 2024

Friendly service. Excellent work. I'll definitely return for my next service. Thank you so much. More

by garrett2468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Ainsworth
Report | Print
Dec 20, 2024 -

Toyota Carlsbad Parts & Service responded

It's our pleasure, Garrett! We're happy to see you received 5-star service here and we can't wait to see you at your next visit. Hope you have a Happy Holidays. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

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