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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
840 Reviews
Call Dealership (760) 438-2000

6020 Avenida Encinas

Carlsbad, CA

92011

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840 Reviews of Toyota Carlsbad Parts & Service

November 20, 2024

I have taken my Tacoma's to this dealership for over 20 years now. I've always had terrific service. Also, I like having one location for all my service history. The waiting area is very comfortable, if More

by Marco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corrina
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November 12, 2024

Good service. Always going beyond what customer needs to provide a safe vehicle with their recommendations More

by jlchata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corrina
Report | Print
Nov 13, 2024 -

Toyota Carlsbad Parts & Service responded

We take pride in providing quality service and we're happy that's exactly what you receive. We appreciate both your business and your feedback and we look forward to providing you with this same great service at your next visit. See you then. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

November 10, 2024

I had a radiator and thermostat placed on my 2007 Solara. Nothing fancy, just old with a 265K miles on it. I only take my vehicle to Toyota Service, but this was the first time at Carlsbad. In conclusion, I More

by wtxrc21m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Cody
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Nov 11, 2024 -

Toyota Carlsbad Parts & Service responded

Thank you so much for trusting us with your Solara. We're lucky to have you as a valued customer and here's to another 265,000 miles of happy driving! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

November 09, 2024

Amazing customer service! I was in and out of there so quickly! I loved it! More

by Danya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Baray
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Nov 11, 2024 -

Toyota Carlsbad Parts & Service responded

We love to hear this, Danya! We're glad you drove home satisfied and we can't wait to provide you with this same prompt and quality service again at your next visit! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

November 03, 2024

Toyota provided excellent service & great accommodations. They did it in a timely manner with courteous care. More

by gilsegura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Hasenberg
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Nov 04, 2024 -

Toyota Carlsbad Parts & Service responded

That's what we're here to do, Gil. We're glad you were taken care of in a timely manner and we look forward to taking care of you and your Toyota again in the future. Hope all is well. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

October 30, 2024

Excellent customer service. Friendly and professional. I love visiting the people at the Carlsbad service Department. Thank you! More

by Sallyji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
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Oct 31, 2024 -

Toyota Carlsbad Parts & Service responded

Sally, We love when you stop by with your Toyota and we appreciate you being a valued customer. We hope that all is well and please don't hesitate to reach out should you have any questions about anything. We're here to help. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

October 29, 2024

It was great to have Adam as my advisor after having a bad experience with previous advisor back in December. Adam is patient, listening well and have a great positive attitude and service orientation. More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bixler
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Oct 29, 2024 -

Toyota Carlsbad Parts & Service responded

Dee, We appreciate you giving us a second chance and we're happy to see Adam ensured you received the 5-star service you deserved. We'll be sure to share this positive feedback with him and we look forward to continuing to take care of all your Toyota needs. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

October 29, 2024

Adam was kind, friendly and very helpful. The team at Toyota took excellent care of my car More

by sarahmeliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Oct 29, 2024 -

Toyota Carlsbad Parts & Service responded

Sarah, We're lucky to have Adam on our team and pleased to see he and our team took care of you and your vehicle. We appreciate you choosing us here for your service needs and we're looking forward to seeing you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

October 26, 2024

Keif was very efficient and did a great job keeping me informed about my car. More

by 2rubytuesday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leif Ramstad
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Oct 28, 2024 -

Toyota Carlsbad Parts & Service responded

It's a pleasure to see you received both quality service and communication from Keif. We hope your vehicle is treating you well and we're looking forward to seeing you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

October 26, 2024

Alexis is very polite and friendly. He answered my question regarding my alarm, he also explained to me the service that needs to be perform. Overall service is fast and great More

by marita
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Oct 28, 2024 -

Toyota Carlsbad Parts & Service responded

Marita, We're lucky to have Alexis on our team and it's no surprise to see that he was extremely accommodating. We'll be sure to share this positive feedback with him and we appreciate you choosing us here for your vehicle needs. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

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