Toyota Carlsbad Parts & Service

Toyota Service Excellent Service Advisor, Jana Leopard. She always on top of things and very fair. She is really number one. She is honest and trustworthy. I always Excellent Service Advisor, Jana Leopard. She always on top of things and very fair. She is really number one. She is honest and trustworthy. I always Contact her and make an appointment with her when my vehicle requires servicing. More

Great Service Advisor Will was my service advisor. He was knowledgeable, polite, prompt and very helpful. I really appreciate how he explained everything and how short a Will was my service advisor. He was knowledgeable, polite, prompt and very helpful. I really appreciate how he explained everything and how short a time it took to be in and out. The car is really clean. Thank you!! The only issue is I forgot to ask why the PRNDL handle keeps spinning. More

First maintenance for 5000 miles People were so helpful and caring. Nice facility to wait in with refreshments. I felt valued and everything was very organized to make sure I was havi People were so helpful and caring. Nice facility to wait in with refreshments. I felt valued and everything was very organized to make sure I was having a good experience. More

Very good Everyone was very nice , Rosy was so sweet and very professional. I did have to call a few times before I got a returned. All. But overall I was hap Everyone was very nice , Rosy was so sweet and very professional. I did have to call a few times before I got a returned. All. But overall I was happy. More

Great Service I have taken my Sienna to Toyota Carlsbad since I purchased it in 2006. They have always been pleasant and provided good service. On this recent ser I have taken my Sienna to Toyota Carlsbad since I purchased it in 2006. They have always been pleasant and provided good service. On this recent service my advisor was Kevin Laird. He is a great person and a pleasure to work with. He kept me advised regarding the progress in my service. I enjoyed working with Kevin. More

Can't even get an oil change right 4 visits, 3 overfills, dispite notes on the ticket directing them to not fill above the full mark. This indicates either: A: lack of attention to d 4 visits, 3 overfills, dispite notes on the ticket directing them to not fill above the full mark. This indicates either: A: lack of attention to detail B: intentional behavior Neither one is acceptable. If I can't trust the department to get something as simple as an oil change right, how can they be trusted with anything more serious? I fired Escondido for the same thing, time to add another one to the list. More