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Toyota Carlsbad Parts & Service
Carlsbad, CA
859 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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859 Reviews of Toyota Carlsbad Parts & Service
November 07, 2018
Service appointments are phenomenal! I have been a customer at Toyota Carlsbad for several years & have NEVER been disappointed! Just got home from having my regular maintenance & am alwa I have been a customer at Toyota Carlsbad for several years & have NEVER been disappointed! Just got home from having my regular maintenance & am always wowed by the experience! From the moment I arrive for my appointment until I drive out of the service dept lot, the service is top notch! Special thanks to Jennifer Baray, Guadalupe, the cashier & car retriever! And of course the service dept itself for keeping my car in top notch condition! And Toyota Carlsbad, thank you for your hiring strategy! ???? More
by Cathybilly
Employees Worked With
Jennifer Baray
October 30, 2018
Very courteous and respectful. I needed the service crew to look over my vehicle thoroughly, as this was the last bumper to bumper service inspection. James Brady listened to my req I needed the service crew to look over my vehicle thoroughly, as this was the last bumper to bumper service inspection. James Brady listened to my requests and was very respectful. He said they checked it out top to bottom. Thank you James for your customer service. More
by A Peterson
Employees Worked With
James Brady
October 24, 2018
Great experience. Took my truck in for routine service. Was greeted and then spoke to the service advisor. They got me in and out really quickly. The gal at the checkou Took my truck in for routine service. Was greeted and then spoke to the service advisor. They got me in and out really quickly. The gal at the checkout desk Jacky was super helpful and nice. She helped all my questions I had about my service. I will be coming back here for my next service. More
by Fernando.23
Employees Worked With
Jacky Gomez
October 20, 2018
Excellent service Loved the service with Rich today. Always makes service smooth and simple. Always friendly and detail got the car looking amazing. Thanks y’all. Will Loved the service with Rich today. Always makes service smooth and simple. Always friendly and detail got the car looking amazing. Thanks y’all. Will bring here again. More
by KatNikiNuns
Employees Worked With
Richard Wood
October 19, 2018
Awesome Service Richard Wood in the service department is awesome and truly knows the meaning of customer service. I have requested him twice now when taking my cars Richard Wood in the service department is awesome and truly knows the meaning of customer service. I have requested him twice now when taking my cars in for service. Never seems to have a bad day and makes me feel like I’m the only person who matters. Too bad more don’t take his positive approach. They could learn something from Richard. More
by Jhollie
Employees Worked With
Richard Wood
October 13, 2018
Good and friendly service as always It’s always nice to work with Toyota and they really take care of you. Our car was in service longer than expected because we had to wait for parts so It’s always nice to work with Toyota and they really take care of you. Our car was in service longer than expected because we had to wait for parts so they provided a rental for us until we got our car back. More
by Candy
Employees Worked With
Amber Morris
October 09, 2018
Oil change Very good service. Prompt and professional. Highly recommend for this work. Dealership personnel attentive, competent, and gracious. Service adviso Very good service. Prompt and professional. Highly recommend for this work. Dealership personnel attentive, competent, and gracious. Service advisor knowledgeable and efficient. Staff members and waiting area are all extremely hospitable. More
by Neil1155
Employees Worked With
Antonio
October 08, 2018
Great service Quick. 15000 checkup. In and out in 1.5 one hour. Nice staff. It Was clean inside had coffee. Wish they would wash your car. Sitting at gas stati Quick. 15000 checkup. In and out in 1.5 one hour. Nice staff. It Was clean inside had coffee. Wish they would wash your car. Sitting at gas station waiting to go through car wash with dealer coupon and get to vacuum out my car myself. Toyota of Escondido does it all for you More
by Enter the fray
Employees Worked With
Nicole Cofey
October 07, 2018
great experience as usual quick and efficient professional service i only go toyota carlsbad because i know they will do a good job i will continue in the future to only u quick and efficient professional service i only go toyota carlsbad because i know they will do a good job i will continue in the future to only use toyota carlsbad More
by 1cornejo
Employees Worked With
corina hyatt
October 07, 2018
Toyota of Carlsbad Service review Kevin Laird, my service manager, is the best in the business— always getting my car into the shop, despite calling last minute and he has always finis Kevin Laird, my service manager, is the best in the business— always getting my car into the shop, despite calling last minute and he has always finished my service earlier than expected. I have been trusting my Toyota with Kevin at Toyota Carlsbad for almost 7 years now and there is no person or place I trust more. More
by Gmoon
Employees Worked With
Kevin Laird
