Toyota Carlsbad Parts & Service

I had a very unpleasant experience today. The Man who helped me was very rude and didn't inform me of the changes in the waiting area. He only called me that my car was ready and he didn't even tell me t helped me was very rude and didn't inform me of the changes in the waiting area. He only called me that my car was ready and he didn't even tell me to have a good day. I know I look younger for my age but I shouldn't be treated differently or poorly because of it. UPDATE: I had a pleasant conversation with Vanessa Rodriguez and I thank her for taking the time to answer my call and apologize for the inconvenience I had. Thank you for hearing me out. I really appreciate it. More

Great service as usual. Customer service the best. Andrew was a great service rep. Quality of work outstanding. The reason I keep coming back. Thanks was a great service rep. Quality of work outstanding. The reason I keep coming back. Thanks More

Thank you Antonio Santos! You were the only person to acknowledge my presence after I waited in my vehicle for someone to finally come out after 15 minutes. My initial thought is to NEVER come here for s acknowledge my presence after I waited in my vehicle for someone to finally come out after 15 minutes. My initial thought is to NEVER come here for service, but I am willing to come back because of YOU. More

Great service and staff. Very professional and on time with maintenance of my vehicle. Very fast. In and out with no issues. Definitely do recommend!!!! with maintenance of my vehicle. Very fast. In and out with no issues. Definitely do recommend!!!! More

Service was great Awesome service. Corina made it easy. Vehicle was back early and cleaned. Easy drop off - updates sent to my phone and got to review the invoice befor Awesome service. Corina made it easy. Vehicle was back early and cleaned. Easy drop off - updates sent to my phone and got to review the invoice before I picked up the Tacoma. Provided an opportunity to discuss issues or concerns before I travelled back to the service center. Painless! More

Toyota Carlsbad is the most outstanding dealership I have ever had the pleasure of dealing with. Every person acts with total professionalism and class- in every department! I highly recommend purchasing, le ever had the pleasure of dealing with. Every person acts with total professionalism and class- in every department! I highly recommend purchasing, leasing, service, parts, and even recently car rental. A super experience!!!!! More

My car was taken in for a service at 35K. I’m not satisfied with this recent visit. They left dirty paper towels inside the car, air caps were loose and now I have missing caps. The technician forgot satisfied with this recent visit. They left dirty paper towels inside the car, air caps were loose and now I have missing caps. The technician forgot to reset my next scheduled service. Now every time I turn on my car, dashboard says: maintenance required soon. More

Always satisfied with Toyota! They always do a great job. The place to go for excellent customer service! Gabe the mechanic is the best! He’s been servicing my truck 14 years!!! The place to go for excellent customer service! Gabe the mechanic is the best! He’s been servicing my truck 14 years!!! More

Always friendly, quick service. You might want to let people know your food and coffee bar are closed. I didn’t eat before I came and by the time I left my blood sugar was low. Still, I appreciate the se people know your food and coffee bar are closed. I didn’t eat before I came and by the time I left my blood sugar was low. Still, I appreciate the service dept. More