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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
860 Reviews

6020 Avenida Encinas

Carlsbad, CA

92011

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860 Reviews of Toyota Carlsbad Parts & Service

December 14, 2020

We Have had outstanding service at the Toyota Carlsbad location with all of our Toyota vehicles. Very polite and fair priced, great service !! Thank you More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Morris
Dec 15, 2020 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your great review! -Toyota Carlsbad CR Team wecare@toyotacarlsbad.com

December 10, 2020

Didn’t contact me as stated about the deflector. I needed to call. Disappointing that I waited but did not hear back. Gay a bummer More

by 777jc7772
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren?
Dec 10, 2020 -

Toyota Carlsbad Parts & Service responded

Hi there! If there is anything I can help with please reach out to me directly and I can help get any answers you may need. Vanessa Rodriguez Customer Relations Manager Direct: (760) 918-3795 Email: vrodriguez@toyotacarlsbad.com.

December 09, 2020

Always my go-to for service. I’ve been taking my Toyotas there for service since 1990 when I bought my first 4Runner. People are friendly & trustworthy. More

by Beth O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Morris
Dec 09, 2020 -

Toyota Carlsbad Parts & Service responded

Thank so much for your review and loyalty to Toyota Carlsbad! We appreciate you Beth!

December 04, 2020

Toyota Carlsbad has wonderful customer service. My service advisor was James Brady and he went above and beyond to help me from scheduling my appointment to explaining all of my car maintenance needs. More

by Kathy G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Brady
December 03, 2020

The service was impeccable and the cashier was wonderful. You’d never know she was training! I’m always more than satisfied with Toyota Carlsbad! More

by Markjost1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Morris
Dec 03, 2020 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your review!

November 30, 2020

OutstandingThe service writer Tanner was knowledgable Outstanding The service writer Tanner was knowledgable and courteous He made this an easy and enjoyable experience Overall a great job by all invol More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Pierson
Dec 01, 2020 -

Toyota Carlsbad Parts & Service responded

Hi Tony! Thank you so much for your review!

November 25, 2020

We purchased this and other cars here and have usually had excellent service. This time it was very slow, more concerned with "upgrading" salesmanship, and slow to notify me of completion. More

by jngn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Several sales force people, plus service rep.
Nov 25, 2020 -

Toyota Carlsbad Parts & Service responded

Sorry for your experience! I would like to look into your visit. Please contact me when you can Vanessa Rodriguez Customer Relations Manager Direct: (760) 918-3795 Email: vrodriguez@toyotacarlsbad.com.

November 16, 2020

Went to do my service with Dave Ramstad, he does a good job and explained to me in details what I need to do in my car. More

by idortiz96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Morris
Nov 19, 2020 -

Toyota Carlsbad Parts & Service responded

Thanks so much for your review!

November 10, 2020

My service advisor Corinna is amazing! The cashier Bri is the best! Great customer service from everyone very friendly. Thank you for the great experience. More

by Camacho.sandy94
Recommend Dealer
Yes
Employees Worked With
Bri, Corinna
Nov 10, 2020 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your great review!

November 05, 2020

Dave Ramstad and the whole Toyota Carlsbad Service Department are awesome! We have three Toyotas and we only take them to Toyota Carlsbad. We have NEVER been disappointed!! More

by delliott5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ramstad
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