Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
886 Reviews
Call Dealership (760) 438-2000

6020 Avenida Encinas

Carlsbad, CA

92011

Directions

By Type

886 Reviews of Toyota Carlsbad Parts & Service

February 22, 2025

I don't know why I made an appointment to then wait three and a half hours for a rotation/inspection! This is unreasonable and unacceptable. My time is far more valuable than this, and I have already decided More

by dscollins75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer, Kevin
Report | Print
February 21, 2025

Dave Ramstead has always been awesome over the years! Also so happy to see Prager Brothers in your cafe! Thank you More

by trishsiscon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave, Ramstead
Report | Print
Feb 21, 2025 -

Toyota Carlsbad Parts & Service responded

Hi Trish, Dave is awesome and it's no surprise to see he's taken great care of you over the years! We can't wait to share this with him and we can't wait to continue to help take care of all your future Toyota needs! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

February 19, 2025

Awesome service provided by Tanner Pierson from start to end, appreciate the communication with the updates. More

by ttoluao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Pierson
Report | Print
Feb 19, 2025 -

Toyota Carlsbad Parts & Service responded

It's great to see Tanner took great care of you from start to finish at your recent visit! We can't wait to share this with him and we can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

February 18, 2025

Excellent service e. Dave was very knowledgeable about my vehicle and since I don't drive long distances. We will wait for oil change. In may..thanks Mary B More

by Mary B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Wade
Report | Print
Feb 18, 2025 -

Toyota Carlsbad Parts & Service responded

Mary, We're happy to see you received quality service from Dave. We'll be sure to share your positive feedback with him and we look forward to seeing you here in May for your oil change. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

February 18, 2025

My service agent Dave did a great job taking care of my 45,000 service and got me some good discounts online. A solid 5 for him and his team. The only reason for the 4 rating is the dealership doesn’t offe More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Report | Print
Feb 18, 2025 -

Toyota Carlsbad Parts & Service responded

Hi Rob, We're very happy to see Dave ensured you received the quality service you deserved. While we do not offer on-demand shuttle services, we do provide a complimentary shuttle to and from the outlet mall every hour on the hour. We hope this service can be of some assistance during future visits. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

February 17, 2025

Efficient. I believe they did a good job. I’m done. I don’t want to write 15 words. More

by debenrico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Feb 18, 2025 -

Toyota Carlsbad Parts & Service responded

We're happy to see you received the quality service you deserved and we look forward to working together again in the future. Hope all is well. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

February 17, 2025

I always have a great experience when I bring my vehicle in to be serviced. Abel is the best! More

by Courtney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
Report | Print
Feb 18, 2025 -

Toyota Carlsbad Parts & Service responded

Courtney, We appreciate you being a valued customer and we're happy you always receive 5-star service from Abel and our team. Thank you for being part of our Toyota Carlsbad Family and here's to many more years of working together. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

February 15, 2025

Keif was very helpful and made sure to be transparent with all the issues found after the initial service provided. I was supposed to stay in the lobby while they worked on my vehicle, but he knew right More

by constanceyves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keif Ramstad
Report | Print
Feb 16, 2025 -

Toyota Carlsbad Parts & Service responded

Constance, We're here to help and are happy to see Keif was extremely accommodating. We'll be sure to share your positive feedback with him and we look forward to seeing you here at your next service visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

February 15, 2025

They do a good job of estimating when the work will be completed. I did receive an update of progress of the job. More

by byronking4
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lief Ramstad
Report | Print
Feb 16, 2025 -

Toyota Carlsbad Parts & Service responded

Byron, It's great to see our team does a good job of keeping you informed about the status of your vehicle. Thank you for both your business and your feedback and please don't hesitate to reach out should you ever have any questions about anything. We're here to help. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

February 10, 2025

Wonderful team they did a amazing job they’re quick, kind, compassionate, Communicative and very professional. More

by selener245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy D
Report | Print
Feb 10, 2025 -

Toyota Carlsbad Parts & Service responded

We couldn't be happier to read this and we're pleased to see our service team provides you with the best service possible. We hope that your vehicle is treating you well and we can't wait to continue to work together for years to come. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com

1
2
...
89