Toyota Carlsbad Collision Center

Definitely stay away, they don't really guarantee their work like advertised and they make sure there's no paper trail on important work, so you can't verify if an issue comes up down the road. They had me work like advertised and they make sure there's no paper trail on important work, so you can't verify if an issue comes up down the road. They had me pay out of pocket for something that should have been covered and then wouldn't guarantee it 4 months later when there was a problem with it. I got taken advantage of twice, I feel so stupid for going back! Stay away and don't get upsold and lied to, spend your money somewhere honest and get treated like a valued consumer instead of a piece of cattle! More

Great people and service We have used Toyota in the past And have always had a great experienchighly racomended past And have always had a great experienchighly racomended More

The process from check-in to pick up went superbly well. It could not have been any easier for me. They had a rental car arranged and kept me well informed. The estimator/service advisor who helped me, Myra It could not have been any easier for me. They had a rental car arranged and kept me well informed. The estimator/service advisor who helped me, Myra Soto, was superbly professional and she provided outstanding customer service. The work on the vehicle is flawless. They do it right! More

Excellent service, professional, very polite, kept me updated daily, finished when they expected and repair was very good. updated daily, finished when they expected and repair was very good. More

My 2018 Toyota Camry looks brand new. They did an outstanding job. Justin Williams provides the very best service. Thank all of you. They did an outstanding job. Justin Williams provides the very best service. Thank all of you. More

Maria was very helpful in my case. The insurance company refused to pay the fair labor rate for the repairs and asked me, the victim of the accident, to pay the difference. Maria spent The insurance company refused to pay the fair labor rate for the repairs and asked me, the victim of the accident, to pay the difference. Maria spent a fair amount of time to deal with the insurance company, and got the issue resolved at the end. More

Our experience with Toyota Carlsbad Collision Center was great. We worked with Curtis Elliott who took a lot of time with us to explain what needed to be done and he assured us that the job would be done r great. We worked with Curtis Elliott who took a lot of time with us to explain what needed to be done and he assured us that the job would be done right from start to finish. He is very knowledgeable and we felt confident leaving our new car to be repaired by Toyota Carlsbad Collision. The job was finished sooner than expected and the workmanship is perfect. We feel very fortunate to have our car back looking as good as new! Thanks to everyone involved and to Curtis for making it a seamless experience! More

Good customer service. Has good communication with their customers. They are always working to satisfied their customers. Has good communication with their customers. They are always working to satisfied their customers. More

Maria was very helpful in getting the repairs done. I appreciate your cleaning the car inside and out. I appreciate your cleaning the car inside and out. More

Curtis was extremely helpful and my car looked perfect and clean when I got it back! and clean when I got it back! More