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Towne Ford
Redwood City, CA
84 Reviews
The Towne Ford dealership in Redwood City, California has a wide selection of new Fords for sale in the San Francisco Bay Area. We have plenty of new Ford cars and new Ford trucks to choose from. Come test drive a brand new Ford Fusion Energi, Fusion Hybrid, CMax Energi, CMax Hybrid, Escape, Focus, Explorer, Mustang, Taurus, Edge, Fiesta, F-150, Super Duty, Transit Connect, Transit Wagon, Transit Cargo Van, F-250 or F-350 truck. View our new Ford inventory online or stop by and arrange a test drive with our Ford dealers near Palo Alto, CA to see our beautiful selection of new Ford models in person.
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Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 84 reviews
July 02, 2017
Get car fixed This is a really bad dealership to even walk in. 1st they are so disorganized & don't remind you when you have your appointment. 2nd they lie to you a This is a really bad dealership to even walk in. 1st they are so disorganized & don't remind you when you have your appointment. 2nd they lie to you about what's being done on your car, & this is them just delaying the fixing process & 3rd there customer service is terrible. I can tell 99% of those people don't like they're not job & not even doing their job properly. I've been very dissatisfied overall. More
by Monica ramirez
Employees Worked With
Paul
October 25, 2015
We bought here; happy we did We visited Serramonte Ford, Veracom Ford, and Towne Ford when shopping for our 2015 Mustang GT. Towne Ford salesperson was far and away the most know We visited Serramonte Ford, Veracom Ford, and Towne Ford when shopping for our 2015 Mustang GT. Towne Ford salesperson was far and away the most knowledgeable. We got exactly the test drive we wanted (town and freeway) in the car that we wanted (GT convertible). When we came back to purchase the car, I suggested a price which I thought fair and they sold to us for just $200 more. My only complaint is that paperwork took a couple of hours even though we had a check in hand. More
by PonyPilot
Employees Worked With
Max Glasner, Bass Butler
May 28, 2013
Bait and switch. Got quoted on a 2013 Fiesta with a $3,000 rebate. It was much lower than my local dealership, so I double checked and was assured it was the correct price. I called and specifically $3,000 rebate. It was much lower than my local dealership, so I double checked and was assured it was the correct price. I called and specifically talked to the agent quoting, telling her than it was a fairly substantial drive for me and I wanted to be double sure. Again, I was told it was absolutely the correct price and to just talk to Wilson when I got there. Well, when I got there Wilson was always busy, so I got a salesman. After a quick test drive, despite having told him the price I was expecting within the first 5mins, I was told it was a mistake and that the best they could do was adding multiple maintenance agreements onto the price as well as financing the car through them being required. The two maintenance agreements that had to be added were exactly the cost of the $3,000 that rebate I was told I should receive. Despite the fact that I had a detailed email on the car price, and a detailed "out the door" price, neither of those were honored and I received nothing other than, "The price was a mistake." More
by sasats
Employees Worked With
Wilson
August 03, 2006
Visited this dealership twice to test a Mustang GT. On the first visit, the salesman was more interested in telling me how the car could be modified than he was in giving us a drive - he let us go three b the first visit, the salesman was more interested in telling me how the car could be modified than he was in giving us a drive - he let us go three blocks down a busy city street, and then back. On the second visit, I specifically called ahead to request a test drive on the highway as well as the city. I was told that traffic was bad on the highway, but if I wanted it, that it could certainly be done. After driving nearly a half hour out of my way to get to the dealership, the salesmen said I could take the car "down three lights and back" - when I pointed out the phone conversation, I was told that he didn't want to deal with the traffic. Overall impression I got was that the salesmen didn't care at all about customer service, and only cared if you wrote them a check. More
by jolt
