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Town and Country Ford

Charlotte, NC

4.8
300 Reviews
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5401 E Independence Blvd

Charlotte, NC

28212

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Showing 300 reviews

June 20, 2023

Great service, awesome employees that truly cares about their customers wants and needs. I love.them. More

by Stormy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam H.
Jun 20, 2023 -

Stormy responded

Thank you everyone for the awesome experience. GO FORD....

June 13, 2023

Hugh Johnson was great , very patient , knowledgeable, clear and fair Adam Halaszynski had it pretty easy , I traded in an EXPED XL for a EXPED MAX this is my 7th Exped , i am very familiar with the More

by COOLREPNEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Halaszynski, Hugh Johnson
Jun 18, 2023 -

Town and Country Ford responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

May 29, 2023

The staff to employees were awesome and did a wonderful to great job. Thank you. More

by palmer_vonda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugh / Quentin/ Kathy
May 31, 2023 -

Town and Country Ford responded

Palmer, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

May 28, 2023

Michael Vince was great. He was patient, knowledgeable about the F-150 trucks and listened to me. He even came in on his day off to deliver my truck to me. More

by sheprobinson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Vince
May 31, 2023 -

Town and Country Ford responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 24, 2023

Quick quality service at a fair price with coupons. Take advantage of the coupons great waiting area More

by mmaloni950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Unknown
May 26, 2023 -

Town and Country Ford responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

May 22, 2023

Simple and straightforward Experience. Kent was full of information and knowledge. Love the new Bronco! More

by CFM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kent
May 23, 2023 -

Town and Country Ford responded

We are very happy to have provided you with such a positive experience! We hope to see you soon!

April 27, 2023

After you buy your car their maintenance service department is excellent always works with me takes me right in doesn’t make me wait long very courteous totally my Ford place to go More

by CHERYLLYNNPAQUETTE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Every single person is great there I can’t name a single name because they’re all good
May 03, 2023 -

Town and Country Ford responded

Hi Cheryl, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 24, 2023

Great sales experience at T&C, worst service experience. Took 5 months to get recall work complete. They were never ready so it took 5 trips to complete recall work. More

by Chip
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnathan Holt
May 03, 2023 -

Town and Country Ford responded

Hi Chip, We are disappointed to hear that you did not have a more positive experience with us at Town and Country Ford. We hope you are willing to give us another chance. Please reach out to our General Manager at (844) 462-2638 at your earliest convenience so we can work to turn your experience around.

March 27, 2023

Town and Country has met my needs and expectations. I am quite satisfied with services rendered into me. More

by Dan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Original salesperson is Tres.
Mar 29, 2023 -

Town and Country Ford responded

Dan, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

March 24, 2023

Very quick and quality work with the job done. Bill Worthington was quick and responsive and then let me know as soon as car finished More

by Dmartin1557
Recommend Dealer
Yes
Employees Worked With
Bill worthington
Mar 29, 2023 -

Town and Country Ford responded

We are very happy to have provided you with such a positive experience! We hope to see you soon!

Mar 29, 2023 -

Dmartin1557 responded

Thank you to Bill Worthington for his prompt and courteous service when I brought my vehicle in for a Service on Saturday morning.

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