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Town and Country Ford

Charlotte, NC

4.8
300 Reviews
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5401 E Independence Blvd

Charlotte, NC

28212

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Showing 300 reviews

February 07, 2024

Hugh Johnson was my contact at Town & Country and he was always available for questions and if he didn’t have an answer he was quick to find one. There was no pressure at any point and the process of order More

by jclay59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugh Johnson
Feb 10, 2024 -

Town and Country Ford responded

Thanks for your praise and kind comments about our team. We hope to be of service to you again in the future!

February 03, 2024

Great teamwork between my sales associate, manager and office staff. They were responsive to what I needed and kept the process moving without pressuring me. More

by BeccaB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 06, 2024 -

Town and Country Ford responded

Becca, we're happy you found our staff to be so supportive during your experience here at Town and Country Ford. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 24, 2024

This is the sixth vehicle I have purchased from Town & Country Ford - each time I left satisfied that I had made a good deal. I will continue to shop here when the need arises. Renee went above and beyond More

by Ed Cauthen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renee Rschoepflin - Excellent sales rep. works hard for the customer
Jan 26, 2024 -

Town and Country Ford responded

We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 23, 2024

We came to them to order my Maverick and had the best experience ever. They were great and it was a great experience.. More

by jackson4247
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Vince
Jan 23, 2024 -

jackson4247 responded

Thank you Town and Country Ford and Michael Vince.

January 21, 2024

Very attentive, focused on the customer, worked diligently to make the sale, Trey was fantastic to work with More

by Nancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Smith, C-Wal
Jan 23, 2024 -

Town and Country Ford responded

Thank you so much for the positive review! We hope to be of service to you again in the future.

January 01, 2024

It was a good experience. I found the right car I was looking for. Thank You! More

by bdbarnes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The
Jan 03, 2024 -

Town and Country Ford responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

December 27, 2023

Hassle free - knowledge salesmen - friendly staff - clean and inviting - easy to get in and out of More

by DougW93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyler
Dec 30, 2023 -

Town and Country Ford responded

Hi Doug! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 20, 2023

Great group of people and will work with you. will be back to get more work vans More

by dustin freeman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Vince Charlie Pierce
Dec 23, 2023 -

Town and Country Ford responded

Hi Dustin! We're so happy we were able to help you out! We look forward to your next visit! Take care!

December 03, 2023

I have bought 3 Edges with this dealership and this Explorer. A Former Loaner, should have been presented on delivery to me as a new vehicle and all detailed as new with the price paid. Regardless of t More

by Derek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not adding any names this time
Dec 05, 2023 -

Town and Country Ford responded

Thank you for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 30, 2023

They did what they said they would do when I came in and that your word and hand shake mean something to me More

by tgweldinginc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rene /. Charlie
Dec 02, 2023 -

Town and Country Ford responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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