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Town and Country Ford

Charlotte, NC

4.8
292 Reviews
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5401 E Independence Blvd

Charlotte, NC

28212

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Showing 292 reviews

July 03, 2013

Made several phone calls to dealership for new Explorer. Originally worked with very nice new salesman (Mike); however, next day, he was no longer with dealership. After that, I received poor customer servi More

by Melissa003
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Renee, Adam & Keith
Jul 11, 2013 -

Town and Country Ford responded

Hi Melissa, We apologize you had a negative experience in your pursuit of a new vehicle at our dealership. The situation you have described is not in line with our high expectations for customer service. Please feel free to contact Rachel Miller at 704-532-3227 to discuss this matter more in-depth. Thank you.

October 11, 2012

Bill was great. I loved working with him. He's knowledgeable and does his best to get the best deal possible for customer. It was the 3rd car I bought from him! More

by Bhuh77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill coles
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30