Town and Country Ford
Charlotte, NC
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Made several phone calls to dealership for new Explorer. Originally worked with very nice new salesman (Mike); however, next day, he was no longer with dealership. After that, I received poor customer servi Originally worked with very nice new salesman (Mike); however, next day, he was no longer with dealership. After that, I received poor customer service, no return phone calls. Renee and Adam refused to contact other dealership where vehicle I was interested in was traded with. Town and Country lived up to their poor reputation; will never purchase vehicle from them, will not recommend this dealership and will tell others of my bad experience with them. FYI I contacted the other dealership that the original Explorer I was looking at was trasferred to. I have since traveled the 166 miles to that dealership to purchase my new 2014 Explorer. More
Bill was great. I loved working with him. He's knowledgeable and does his best to get the best deal possible for customer. It was the 3rd car I bought from him! knowledgeable and does his best to get the best deal possible for customer. It was the 3rd car I bought from him! More