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Town and Country Ford
Charlotte, NC
302 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 302 reviews
October 02, 2018
Misleading Salesman was friendly, but not knowledgeable. After driving 3 hours to this dealership we sat there most of the day finalizing the deal. The salesma Salesman was friendly, but not knowledgeable. After driving 3 hours to this dealership we sat there most of the day finalizing the deal. The salesman told us the car had features which, after driving back home, we discovered it did not. We phoned the salesman and he said "sorry", which did not remedy the situation. There was also other issues which the salesman said he could help us with but the assistant salesman said he could not. Totally disappointed. More
by JH
Employees Worked With
Daniel Kim
September 20, 2018
All around awesome I enjoyed my salesman, very helpful, knowledgeable, and informative. I was highly satisfied from beginning to end during the purchasing process. Carl I enjoyed my salesman, very helpful, knowledgeable, and informative. I was highly satisfied from beginning to end during the purchasing process. Carl and his team work hard and efficient. I really liked the facility as well. Great location, lobby, and all the staff encounters were friendly. More
by rosagil
Employees Worked With
Carl Ralston
September 03, 2018
Professional & Pleasant Started with online searching and received good follow up from Peyton at Town & Country Ford. With her help found the car we were looking for and dec Started with online searching and received good follow up from Peyton at Town & Country Ford. With her help found the car we were looking for and decided to purchase. Visited the dealership and dealt with helpful and professional associates. More
by KBY
Employees Worked With
Peyton Byrd
August 16, 2018
Great Experience Rene was extremely helpful, spending all the time we needed to make our decision. He took the time to explain all the options and help put the package Rene was extremely helpful, spending all the time we needed to make our decision. He took the time to explain all the options and help put the package we were looking for together. Then followed up to make sure we made the right choice. Great experience. loving the new F150 Kevin M More
by kjmorgan3000
Employees Worked With
Rene Schoepflin, Danny the service manager
August 08, 2018
BEST DEALERSHIP EXPERIENCE Town and Country Ford is one of the best dealerships we have been to. So nice, and they listen to what you want and don't make you feel bad. Our sales Town and Country Ford is one of the best dealerships we have been to. So nice, and they listen to what you want and don't make you feel bad. Our salesman explained everything in full detail and helped us understand everything and he did it in such a compassionate way. We are so happy with our purchase More
by missy
Employees Worked With
ERNEST POWELL
August 08, 2018
Great experience, friendly people Easy people to deal with, friendly and knowledgeable . My salesman was Tyler, he was a super nice guy and made our experience at town and country grea Easy people to deal with, friendly and knowledgeable . My salesman was Tyler, he was a super nice guy and made our experience at town and country great More
by Jtruck76
Employees Worked With
Tyler
August 02, 2018
Great experience Rene assisted us in the purchase of our 2018 Fusion. He was knowledgeable, friendly, and we would definitely recommend him! Thank you Town and Country Rene assisted us in the purchase of our 2018 Fusion. He was knowledgeable, friendly, and we would definitely recommend him! Thank you Town and Country Ford! More
by Happy Buyer
Employees Worked With
Rene Schoepllin
July 13, 2018
Great Car Buying Experience Absolutely the best car buying experience I've ever had. We all know what a dreaded and difficult thing it is, to car shop. But from the minute I wa Absolutely the best car buying experience I've ever had. We all know what a dreaded and difficult thing it is, to car shop. But from the minute I walked in and met Daniel Rivera, it was easy, comfortable and encouraging. I felt NO pressure and felt completely comfortable, taking my time to make a decision. Daniel is smart, kind and very on-point with good customer service. I later met Suat, who helped with the price and financing. He was very sweet and easy to negotiate with. Then, came Peyton Byrd, who was sharp, professional, yet easy to communicate with and helped close the process with simplicity. Karen was the person who helped with the final paperwork. She was fast, efficient and very nice. Then, the cherry on top was that Daniel had the car detailed for me and he personally delivered it to me the next day. Bruton Smith started this dealership about 40 years ago. He can be proud, what it has become. I will shop there again and I highly recommend it. More
by aparker72965
Employees Worked With
Daniel Rivera, Suat K., Peyton Byrd, Karen ?
July 04, 2018
Great experience Friendly, knowledgeable, and willing to work with me to get me into the vehicle I needed for my business and my family. Would recommend this dealershi Friendly, knowledgeable, and willing to work with me to get me into the vehicle I needed for my business and my family. Would recommend this dealership to friends and family More
by dcdisalvo
Employees Worked With
Kent Mason
June 20, 2018
Relaxed buying environment with top of the line salesmen Large selection and good quality employees that will provide information and time to make sure you're buying the right vehicle. Didn't push toward the Large selection and good quality employees that will provide information and time to make sure you're buying the right vehicle. Didn't push toward the highest priced vehicles but rather the best fit. Awesome. More
by Jelwood
Employees Worked With
Dion Powell
