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Town and Country Ford

Charlotte, NC

4.8
303 Reviews
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5401 E Independence Blvd

Charlotte, NC

28212

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Showing 303 reviews

October 25, 2019

They really took care of me! Service was professional! I really appreciate the time they spent helping me determine the issue with my cooking system. I feel like they cared and gave top notch service at More

by Danielle C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 30, 2019 -

Town and Country Ford responded

Hi Danielle C, we are very happy to have provided you with such a positive experience! We hope to see you soon!

October 15, 2019

Fast and easy Looking for a Ford Edge and we found a great deal at your dealership. My wife and I are extremely pleased with our purchase. Thank You More

by Ggunth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Powell
Oct 17, 2019 -

Town and Country Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 06, 2019

Service team is excellent I was just there to have a part replaced that had been recalled. I was in and out of there in 45 minutes (which I spent out front ogling the mustangs) More

by only1bocelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know
Oct 08, 2019 -

Town and Country Ford responded

Only1bocelli, we are glad we could help! We hope to see you soon!

September 26, 2019

Awesome Experience! From start to finish, this was an awesome experience! There was no pressure from the second we walked in the door until the time we pulled out in our More

by Yatesgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene and Charlie
Oct 01, 2019 -

Town and Country Ford responded

Yatesgal, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Town and Country Ford. We look forward to your next visit! Take care!

September 26, 2019

Great place for cars and trucks! My wife and I have bought 5 vehicles from Suat at Town and Country Ford. He is by far the best person I’ve ever dealt with at any dealership. Always f More

by Tooljunkie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Worthington
Oct 01, 2019 -

Town and Country Ford responded

Tooljunkie, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

September 23, 2019

Top quality service Service managers are always very courteous and aware of all my cars needs. I enjoy hanging out in the snack bar watching old cowboy shows and they fin More

by Eddiemack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Sep 25, 2019 -

Town and Country Ford responded

Hi Eddiemack, thank you so much for your positive comments about Town and Country Ford! We can't wait to see you again, have a great day.

September 14, 2019

Almost there I did purchase a car, entire process went very well. Would I have preferred a better deal from them, of course, who doesn’t want a better deal?? Tre More

by Frank D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Sep 18, 2019 -

Town and Country Ford responded

Frank D, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Town and Country Ford!

August 28, 2019

Thorough and friendly. I had to have service done and utilize EZ Care for reimbursement. Steve was terrific on taking care of my vehicle, doing the negotiating and keeping m More

by Hlovette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kinslow
Sep 06, 2019 -

Town and Country Ford responded

Hlovette, thanks for your praise and kind comments about our team. We look forward to your next visit! Take care!

August 24, 2019

Great Experience The experience of buying a Ranger from T & C was easy and informative. They gave us a very fair trade in on our 2013 RAM. Our Guest Experience perso More

by Keithwsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Bell, Karen Robertson, Bob Reeker
Aug 28, 2019 -

Town and Country Ford responded

Keithwsr, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 20, 2019

Oil Change & State Inspection The communication from the Service Advisers about needs of my vehicle. The quality and trust I have with the work. The turn around time from arrival t More

by Ford Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Smith
Aug 22, 2019 -

Town and Country Ford responded

Ford Owner, we're glad to hear you had a positive experience! We're looking forward to your next visit with us!

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