Town and Country Ford

Not the dealers fault but they had the car for a week with a navigation issues on speaking the street names. Ford tech support claims it’s a software issue and wait for sync update. I have had this issue with a navigation issues on speaking the street names. Ford tech support claims it’s a software issue and wait for sync update. I have had this issue for a year and alway the same answer after two updates already. Also had Ford performance tune installed tech forget to save the old and new PC3 files so I can never retune to stock. Ford can’t recover the files??? More

My salesperson was most knowledgeable about the new Ford and was helpful and patient with me regarding the order. Gave me more for my trade than anyone else. and was helpful and patient with me regarding the order. Gave me more for my trade than anyone else. More

Great Customer Service Within the last several weeks the Mint Hill Police Department has taken their police cars in for service, brake inspections/brake jobs, tires, service Within the last several weeks the Mint Hill Police Department has taken their police cars in for service, brake inspections/brake jobs, tires, service and safety recalls to be handled very efficiently and professionally. In today's world, (Amazon Prime World) everyone is in a rush to have things completed and when this happens mistakes seem to occur. Town and Country have not experienced that with our cars. If the service writer has questions or needs to relay anything to their customer, they do their best to update you with any concerns promptly. More

We have working with them for over 13 years and have never had a bad experience. Great Dealership. Very passionate about their customers and their work. never had a bad experience. Great Dealership. Very passionate about their customers and their work. More

Right vehicle for us We had a leased 2016 Hyundai Tuscan that we liked but didn't want to purchase. As we are now both retired we decided to go to one vehicle. Top prior We had a leased 2016 Hyundai Tuscan that we liked but didn't want to purchase. As we are now both retired we decided to go to one vehicle. Top priority for this was memory seats. After trying many vehicles, we decided on the Ford Escape Titanium. We're still learning and discovering all the many options and safety features, but, so far, we both enjoy driving and riding in this 2017 Escape. The buying experience was easy, quick and pleasant. More

Amazing! Shout out to Dion for being an awesome salesman. Really cool guy and made the process super painless. Definitely one of the best experiences I have ha Shout out to Dion for being an awesome salesman. Really cool guy and made the process super painless. Definitely one of the best experiences I have had at a dealership. I plan on keeping this car for a very long time but I will definitely refer people here, and more specifically to Dion. More

service i thought Bill Worthington did a good job of explaining to me what was wrong with my car very professional and friendly. Also it was cheaper than i th i thought Bill Worthington did a good job of explaining to me what was wrong with my car very professional and friendly. Also it was cheaper than i thought More

Professional an such a gentleman...Always make the Professional an such a gentleman... Always make the customer feel welcome The service department is impeccable and the service men always greet you Professional an such a gentleman... Always make the customer feel welcome The service department is impeccable and the service men always greet you with a smile More

Steven took very good care of me and Michael helped too. Town and Country Ford is the eptitome of Customer Service. You are treated like a VIP and the Service Techs are AWESOME. The wait is not long at all Town and Country Ford is the eptitome of Customer Service. You are treated like a VIP and the Service Techs are AWESOME. The wait is not long at all for the service you're waiting on and the Customer lounge has the best coffee ever. More

Excellent process from start to finish. I never felt pressured and all my needs were met and questions addressed.uldn't have asked for a better scenario. Hugh did a great job and was professional, kind, pressured and all my needs were met and questions addressed.uldn't have asked for a better scenario. Hugh did a great job and was professional, kind, and engaging. More