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Town and Country Ford
Charlotte, NC
320 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 320 reviews
November 02, 2020
I had my car at another well known shop and they couldn’t diagnose my DTC (Trouble Codes). I went to Town & Country Ford on Independence Blvd. and spoke with service writer Bill Worthington. He said he was c diagnose my DTC (Trouble Codes). I went to Town & Country Ford on Independence Blvd. and spoke with service writer Bill Worthington. He said he was confident that his top Mustang Tech. (Tim Richardson) could diagnose and repair in short order. 30 minutes after pulling my car not the shop, Bill contacted me in the waiting room and presented me with the damaged / defective part. 45 minutes later, I was paying my repair bill and driving home with no codes in the computer. I’m very happy with the repair. Thank you Tim Richardson and Bill Worthington. More
by Charles J.
Employees Worked With
Bill Worthington, Tim Richardson
November 02, 2020
This was the easiest experience I've ever had buying a new vehicle. The salesman was informative about the entire process without being "pushy" or overbearing. When we took delivery, he went over everyt new vehicle. The salesman was informative about the entire process without being "pushy" or overbearing. When we took delivery, he went over everything....including windshield wipers! I will definitely consider buying here again in the future. More
by Luvin' my truck!
Employees Worked With
Jay
October 27, 2020
Could not be happier with the buying experience. Carl was extremely helpful throughout the process. Very knowledgeable in the F150 product, as well as the best financing options. If he did not know the answe extremely helpful throughout the process. Very knowledgeable in the F150 product, as well as the best financing options. If he did not know the answer, he didn’t just tell me what I wanted to hear, he found the correct answer. Will definitely use Town and Country when it is time to replace the mustang, as I rarely give five star ratings More
by Bill
Employees Worked With
Carl Ralston
October 12, 2020
I had the pleasure of dealing through Suat who was extremely helpful and knowledgable. Karen in Sales Administration was also great to work with. Definitely good people. extremely helpful and knowledgable. Karen in Sales Administration was also great to work with. Definitely good people. More
by dramsey46
Employees Worked With
Suat Kokcinar, Karen Robertson
October 12, 2020
They are the reason we bought another CMax--the service. They've gone out of their way for me and added services but with no added charge. Much better than the average city dealership that is simply a pup They've gone out of their way for me and added services but with no added charge. Much better than the average city dealership that is simply a puppy mill for cars. Never a hassle with these guys! More
by rickfineout
Employees Worked With
John Lomanzo, Bob Reeke, more...
September 25, 2020
listened to explanation of the issue, kept me advised of status and called when completed. Checkout cashier was pleasant. Car was delivered to me with a freshly washed exterior. status and called when completed. Checkout cashier was pleasant. Car was delivered to me with a freshly washed exterior. More
by Edge Driver
Employees Worked With
Johnathan
September 20, 2020
It’s simple; Mike made my experience smooth and convenient! Thanks Mike!!!! I am writing additional words here only because there is a 25 word requirement. convenient! Thanks Mike!!!! I am writing additional words here only because there is a 25 word requirement. More
by Maxie
Employees Worked With
Mike
September 15, 2020
The service writers are great. appts are reasonable. I have had my cars serviced there for years. I also like the resteraunt. I wish I could get a manicure while i was ther. Oh well! have had my cars serviced there for years. I also like the resteraunt. I wish I could get a manicure while i was ther. Oh well! More
by gkunde
Employees Worked With
mike
September 03, 2020
Service advisor was knowledgeable and understanding. Performed maintenance under warranty as expected. I always use Town and Country for all of my maintenance and have never been disappointed. Performed maintenance under warranty as expected. I always use Town and Country for all of my maintenance and have never been disappointed. More
by bbalay
Employees Worked With
Jacob
