Town and Country Ford

Excellent service. Prompt and professional. Kevin Gill was my attendant, he was prompt, friendly, professional and enjoyable to talk with. The service I had done was ex Prompt and professional. Kevin Gill was my attendant, he was prompt, friendly, professional and enjoyable to talk with. The service I had done was excellent. More

This dealership is absolutely awful to work with. They are very friendly when your in the process of purchasing a vehicle from them but will hide needed and lie constantly if you try to get anything They are very friendly when your in the process of purchasing a vehicle from them but will hide needed and lie constantly if you try to get anything fixed. I'd run away. More

A special thanks to town and country Ford in Charlotte North Carolina. Their service department and their body repair shop have been excellent to work with. I would highly recommend this dealership! North Carolina. Their service department and their body repair shop have been excellent to work with. I would highly recommend this dealership! More

T&C has been my go-to for all maintenance and service on my 2012 Ford Escape since I purchased the vehicle new. 320,000 miles later and I've no complaints about the quality of the work they've done for me. my 2012 Ford Escape since I purchased the vehicle new. 320,000 miles later and I've no complaints about the quality of the work they've done for me. More

Terrible service department for EVs. I called 6 weeks ago to get an appointment. They told me that they were backed up and the EV guy wasn't available until today. Had an 8AM appointment I called 6 weeks ago to get an appointment. They told me that they were backed up and the EV guy wasn't available until today. Had an 8AM appointment this morning and the tech couldn't find my appointment, told me they needed the car for the day as a result. 1- Not properly trained on EVs 2- Can't even properly book an appointment 3- For a 20 minute issue they wanted the car overnight. Bill W was a nice guy but simply couldn't get it done. Embarrassing. More

Jonathan was excellent! He kept us up to date on the progress. He also helped us get some touch-up paint and made sure that it was in my car. Plus, he had my car washed! Tha He kept us up to date on the progress. He also helped us get some touch-up paint and made sure that it was in my car. Plus, he had my car washed! Thank you, Jonathan! More

I would like to thank William Worthingtin and Town and country Ford for the excellent service work done on my 2020 ford 150 You have made your dealership another happy customer Thank you country Ford for the excellent service work done on my 2020 ford 150 You have made your dealership another happy customer Thank you More

The service was excellent! Steve Kinslow was very helpful. He is friendly and knowledgeable about the car. Steve is an active listener and tenacious problem solver.He made sure Steve Kinslow was very helpful. He is friendly and knowledgeable about the car. Steve is an active listener and tenacious problem solver.He made sure that all the recalls were completed on time and kept me posted . I will definitely will recommend to my friends to buy the car from Ford town and Country. I'm very happy with my Ford Mustang GT California Special. In fact I wouldn't buy any other cars. It had great visibility and driving is so smooth. I love it. Your happy customer, Luis G. Quiroz More

Customer service upon entering the service facility could be friendlier. Service on the vehicle was good, thanks. be friendlier. Service on the vehicle was good, thanks. More

I love the customer service and hospitality I was given when I came to get my oil change when I came to get my oil change More