Town and Country Ford
Charlotte, NC
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Woke up and realized I had an issue with a switch on my car that was draining the battery dead overnight. We called Town and Country, explain the situation with the car and our need for that vehicle. They car that was draining the battery dead overnight. We called Town and Country, explain the situation with the car and our need for that vehicle. They found a way to work us into the service department that same morning and got us taken care of. Stephen, our service rep was Amazing! The experience between here and Crossroads is unmistakable - Had a similar circumstance happen last year and took it to Crossroads where the car sat for a week before someone even looked at it, and that didn't happen until I raised xxxx. They just earned my new car business both for me, and for my Business. Thank you Town and Country Ford!!! More
Shannon, Bryan and the team had a great attitude working hard to deliver my repaired F-150 in a supply chained challenged world. Truck was repaired perfectly! hard to deliver my repaired F-150 in a supply chained challenged world. Truck was repaired perfectly! More
Thankful Town and Country had the vehicle I was looking for. The sales team made the purchase experience quick and easy. They really know how to get it done. for. The sales team made the purchase experience quick and easy. They really know how to get it done. More
The staff was friendly, knowledgeable, considerate, patient, and actively listened to what I wanted. My personal sales man Chris model is, Do not judge! He did an excellent job representing Town and C patient, and actively listened to what I wanted. My personal sales man Chris model is, Do not judge! He did an excellent job representing Town and Country Ford!! He even assisted me with registering on the app and made sure all of my questions were answered prior to me leaving. I absolutely recommend Town and Country Ford as a reliable place to purchase a vehicle and look forward to a life long partnership! More
Very accommodating and friendly staff. Michael was easy to work with, not pressuring along the way and patient during the process. Highly recommend. to work with, not pressuring along the way and patient during the process. Highly recommend. More