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Town and Country Ford

Charlotte, NC

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Reviews
Vehicles
4.9
355 Reviews
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5401 E Independence Blvd

Charlotte, NC

28212

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Showing 355 reviews

February 15, 2026

We purchased a vehicle here and Carl helped us. He went above standards to make sure we were happy about each and everything! This dealership was not pushy and put up with me being picky😁 Thank yo More

by proudredneckgurl
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CARL
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February 11, 2026

Our experience at Town & Country Ford was fantastic. We were lucky enough to work with Scott, Suat, and Garrett to finalize the perfect deal on a 2025 F150. The process was smooth and the dealership wor More

by bgrobe34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott, Suat, Garrett
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Feb 14, 2026 -

Town and Country Ford responded

Thank you for your kind words! We are thrilled to hear that our team at Town & Country Ford was able to provide you with fantastic service.

February 09, 2026

Tim H. was wonderful to work with & made the entire process a breeze. Definitley made the 8 hr drive and switch over from a wrangler to bronco worth our whi More

by dustinsho
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim H.
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Feb 12, 2026 -

Town and Country Ford responded

Thank you for your awesome review! We're thrilled to hear that Tim made your experience with us smooth and enjoyable.

January 30, 2026

My salesman Thomas was amazing and very knowledgeable about vehicles. He checked on us several times and was always enthusiastic and engaged during the entire process! More

by derricklewis05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas
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Feb 06, 2026 -

Town and Country Ford responded

Thank you so much for your positive feedback! We are thrilled to hear that Thomas provided exceptional service and helped make your car buying experience a great one.

January 17, 2026

Responsive and did what it took to get a deal done. Tim was great to work with. More

by ckastner03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim H
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Jan 22, 2026 -

Town and Country Ford responded

Thank you for your kind review! We are thrilled to hear that you had a positive experience working with Tim. We appreciate your business and hope to work with you again in the future!

January 04, 2026

My salesman was very helpful and quick to address me when I walked into the showroom. He also made the process painless. More

by steve.davis7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kent Bateson
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Jan 06, 2026 -

Town and Country Ford responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that our salesman was helpful and made your visit to our showroom a pleasant one. We appreciate your business and hope to see you again soon.

January 02, 2026

I was fortunate to have Darien help me through the process and overall he did a great job. He listened to my needs and helped me get out with the vehicle I wanted very quickly. The finance manager More

by woodsfines
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darien, Garrett
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Jan 06, 2026 -

Town and Country Ford responded

Thank you for your review! We are thrilled to hear that Darien, Garrett, and the GM provided top-notch assistance and helped you find the perfect vehicle quickly.

December 29, 2025

The environment was very nice very pleasant. They were very respectful and helping. Made me feel welcome. More

by Jhhmasonry2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice Kimble
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Dec 29, 2025 -

Jhhmasonry2019 responded

Thank you

Jan 03, 2026 -

Town and Country Ford responded

Thank you for your kind words! Our goal is to always make our customers feel welcome. We truly appreciate your positive feedback!

December 28, 2025

Our salesman was great! He was very knowledgeable about the vehicle and helped us with everything we needed More

by Lspivey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice Kimble
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Dec 30, 2025 -

Town and Country Ford responded

We are thrilled to hear that our salesman provided you with exceptional service! Knowledgeable and helpful assistance is what we aim for. Thank you for choosing our business.

December 28, 2025

Garrett was good to deal with even though the truck we were there to buy was sol prior More

by Rraniszewski
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Garrett hodgson
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Dec 30, 2025 -

Town and Country Ford responded

Thank you for your feedback! We apologize for the inconvenience of the truck being sold, but we're glad to hear that Garrett provided excellent service during your visit. We hope to see you again soon for all your automotive needs!

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