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Town and Country Ford

Charlotte, NC

4.9
357 Reviews
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5401 E Independence Blvd

Charlotte, NC

28212

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Showing 357 reviews

February 20, 2026

Had a fantastic experience! They had what I needed and worked with me to put together a deal that will help me grow my business! Will definitely be back!! More

by John Ryman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Vince
February 17, 2026

I brought my 2017 Shelby GT350 in for a routine inspection of belts and hoses. The vehicle had zero issues when it arrived. Shortly after service, I experienced thick white smoke from under the More

by Vernonrorie2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William
Feb 25, 2026 -

Town and Country Ford responded

Thank you for your feedback. We understand your concerns regarding the situation with your Shelby GT350 and sincerely apologize for any inconvenience caused. We always strive to handle every vehicle with the utmost care and professionalism. Please reach out to us at 704-536-5600 so we can further investigate and work towards a resolution.

February 15, 2026

We purchased a vehicle here and Carl helped us. He went above standards to make sure we were happy about each and everything! This dealership was not pushy and put up with me being picky😁 Thank yo More

by proudredneckgurl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CARL
Feb 18, 2026 -

Town and Country Ford responded

Thank you for choosing Town and Country Ford for your vehicle purchase! We're so glad Carl provided exceptional service and made sure you were satisfied every step of the way.

February 11, 2026

Our experience at Town & Country Ford was fantastic. We were lucky enough to work with Scott, Suat, and Garrett to finalize the perfect deal on a 2025 F150. The process was smooth and the dealership wor More

by bgrobe34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott, Suat, Garrett
Feb 14, 2026 -

Town and Country Ford responded

Thank you for your kind words! We are thrilled to hear that our team at Town & Country Ford was able to provide you with fantastic service.

February 09, 2026

Tim H. was wonderful to work with & made the entire process a breeze. Definitley made the 8 hr drive and switch over from a wrangler to bronco worth our whi More

by dustinsho
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim H.
Feb 12, 2026 -

Town and Country Ford responded

Thank you for your awesome review! We're thrilled to hear that Tim made your experience with us smooth and enjoyable.

January 30, 2026

My salesman Thomas was amazing and very knowledgeable about vehicles. He checked on us several times and was always enthusiastic and engaged during the entire process! More

by derricklewis05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas
Feb 06, 2026 -

Town and Country Ford responded

Thank you so much for your positive feedback! We are thrilled to hear that Thomas provided exceptional service and helped make your car buying experience a great one.

January 17, 2026

Responsive and did what it took to get a deal done. Tim was great to work with. More

by ckastner03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim H
Jan 22, 2026 -

Town and Country Ford responded

Thank you for your kind review! We are thrilled to hear that you had a positive experience working with Tim. We appreciate your business and hope to work with you again in the future!

January 04, 2026

My salesman was very helpful and quick to address me when I walked into the showroom. He also made the process painless. More

by steve.davis7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kent Bateson
Jan 06, 2026 -

Town and Country Ford responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that our salesman was helpful and made your visit to our showroom a pleasant one. We appreciate your business and hope to see you again soon.

January 02, 2026

I was fortunate to have Darien help me through the process and overall he did a great job. He listened to my needs and helped me get out with the vehicle I wanted very quickly. The finance manager More

by woodsfines
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darien, Garrett
Jan 06, 2026 -

Town and Country Ford responded

Thank you for your review! We are thrilled to hear that Darien, Garrett, and the GM provided top-notch assistance and helped you find the perfect vehicle quickly.

December 29, 2025

The environment was very nice very pleasant. They were very respectful and helping. Made me feel welcome. More

by Jhhmasonry2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice Kimble
Dec 29, 2025 -

Jhhmasonry2019 responded

Thank you

Jan 03, 2026 -

Town and Country Ford responded

Thank you for your kind words! Our goal is to always make our customers feel welcome. We truly appreciate your positive feedback!

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