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Town and Country Ford

Charlotte, NC

4.9
350 Reviews
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5401 E Independence Blvd

Charlotte, NC

28212

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Showing 350 reviews

January 04, 2026

My salesman was very helpful and quick to address me when I walked into the showroom. He also made the process painless. More

by steve.davis7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kent Bateson
Jan 06, 2026 -

Town and Country Ford responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that our salesman was helpful and made your visit to our showroom a pleasant one. We appreciate your business and hope to see you again soon.

January 02, 2026

I was fortunate to have Darien help me through the process and overall he did a great job. He listened to my needs and helped me get out with the vehicle I wanted very quickly. The finance manager More

by woodsfines
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darien, Garrett
Jan 06, 2026 -

Town and Country Ford responded

Thank you for your review! We are thrilled to hear that Darien, Garrett, and the GM provided top-notch assistance and helped you find the perfect vehicle quickly.

December 29, 2025

The environment was very nice very pleasant. They were very respectful and helping. Made me feel welcome. More

by Jhhmasonry2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice Kimble
Dec 29, 2025 -

Jhhmasonry2019 responded

Thank you

Jan 03, 2026 -

Town and Country Ford responded

Thank you for your kind words! Our goal is to always make our customers feel welcome. We truly appreciate your positive feedback!

December 28, 2025

Our salesman was great! He was very knowledgeable about the vehicle and helped us with everything we needed More

by Lspivey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice Kimble
Dec 30, 2025 -

Town and Country Ford responded

We are thrilled to hear that our salesman provided you with exceptional service! Knowledgeable and helpful assistance is what we aim for. Thank you for choosing our business.

December 28, 2025

Garrett was good to deal with even though the truck we were there to buy was sol prior More

by Rraniszewski
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Garrett hodgson
Dec 30, 2025 -

Town and Country Ford responded

Thank you for your feedback! We apologize for the inconvenience of the truck being sold, but we're glad to hear that Garrett provided excellent service during your visit. We hope to see you again soon for all your automotive needs!

December 20, 2025

Mr Ludwig was my sales associate and was kind and accommodating and kept me up to date on the process during my visit. I already knew which car I wanted and had negotiated the price before arriving. More

by Scare-Clown-Gray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ludwig
Dec 24, 2025 -

Town and Country Ford responded

Thank you for sharing your positive experience with Mr. Ludwig! We're glad to hear that he provided great service and kept you informed throughout your visit.

December 17, 2025

The process of purchasing a new car was hassle free. All of the associates we came in contact with we exceptionally knowledgeable and friendly More

by Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe
Dec 21, 2025 -

Town and Country Ford responded

We're thrilled to hear that we exceeded your expectations during the car-buying process! Our team takes pride in providing exceptional service and expertise to all of our customers. Thank you for choosing us!

December 09, 2025

Very transparent pricing. Micheal assisted me in the purchase and did great. I will buy from them again. More

by Bradboards
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micheal
Dec 11, 2025 -

Town and Country Ford responded

Thank you for the positive feedback! We are thrilled that Michael provided excellent assistance and that you will be a returning customer. We pride ourselves on transparent pricing and look forward to doing business with you again in the future.

December 03, 2025

Taylor was very knowledgeable and was able to answer all my questions on the spot. Negotiations were fair and the speed and service received at the dealership was great. More

by Isabell.K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Ludwig
Dec 03, 2025 -

Town and Country Ford responded

Thank you for the kind review! We're thrilled to hear that Taylor provided you with exceptional service and that you had a great experience at our dealership. We appreciate your business!

November 29, 2025

Great service and fair prices! Very happy with the whole process, highly recommend - Tim B., Charlotte, NC More

by Tim.beldner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Pierce and Scott Archibold
Dec 02, 2025 -

Town and Country Ford responded

Thank you for the kind words Tim! We're thrilled to hear you had a positive experience with us. Providing great service and fair prices are our top priorities.

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