Town and Country Ford
Charlotte, NC
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Had a fantastic experience! They had what I needed and worked with me to put together a deal that will help me grow my business! Will definitely be back!! They had what I needed and worked with me to put together a deal that will help me grow my business! Will definitely be back!! More
I brought my 2017 Shelby GT350 in for a routine inspection of belts and hoses. The vehicle had zero issues when it arrived. Shortly after service, I experienced thick white smoke from under the inspection of belts and hoses. The vehicle had zero issues when it arrived. Shortly after service, I experienced thick white smoke from under the hood and through the vents while driving. The A/C stopped functioning, there was a strong burning/chemical smell, and the compressor clutch was visibly damaged. When I contacted the dealership, they stated they “didn’t see how the two were related” and offered to sell me a new compressor at my expense. I understand that parts can fail. However, the timing immediately after service raises concern, and there was no willingness to investigate further or provide any goodwill support. I was simply told to pay for the repair. For a performance vehicle like a GT350, I expect careful handling and accountability. Unfortunately, I did not receive either. I will be taking my business to a performance-focused shop moving forward. More
We purchased a vehicle here and Carl helped us. He went above standards to make sure we were happy about each and everything! This dealership was not pushy and put up with me being picky😁 Thank yo He went above standards to make sure we were happy about each and everything! This dealership was not pushy and put up with me being picky😁 Thank you Town and Country Ford! More
Our experience at Town & Country Ford was fantastic. We were lucky enough to work with Scott, Suat, and Garrett to finalize the perfect deal on a 2025 F150. The process was smooth and the dealership wor We were lucky enough to work with Scott, Suat, and Garrett to finalize the perfect deal on a 2025 F150. The process was smooth and the dealership worked with us on all aspects of the deal making our experience with Town & Country Ford one of the best car buying experiences we’ve ever had. We will be back when it’s time for the next vehicle. More
Tim H. was wonderful to work with & made the entire process a breeze. Definitley made the 8 hr drive and switch over from a wrangler to bronco worth our whi was wonderful to work with & made the entire process a breeze. Definitley made the 8 hr drive and switch over from a wrangler to bronco worth our while. Thanks so much for all your help! More
My salesman Thomas was amazing and very knowledgeable about vehicles. He checked on us several times and was always enthusiastic and engaged during the entire process! about vehicles. He checked on us several times and was always enthusiastic and engaged during the entire process! More
I was fortunate to have Darien help me through the process and overall he did a great job. He listened to my needs and helped me get out with the vehicle I wanted very quickly. The finance manager process and overall he did a great job. He listened to my needs and helped me get out with the vehicle I wanted very quickly. The finance manager, Garrett, and the GM were both great, as well! More



