Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Town East Ford - Service Center

Mesquite, TX

4.6
475 Reviews
Call Service Center (972) 584-9140

475 Reviews of Town East Ford - Service Center

Sort by
June 13, 2024

Prompt. checkin no waiting, Erica was pleasent and efficient. Took care of my recall work within just a few hours More

by ixdune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Report | Print
June 13, 2024

Great customer service and they did it fast. The service managers name was David and he did a great job. More

by ASIOZIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
June 12, 2024

My service advisor Erica was extremely friendly. She kept me updated on the progress of my service More

by Nascar820stars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica in Service Department
Report | Print
Jun 13, 2024 -

Town East Ford responded

Thank you for your wonderful review! We're thrilled to hear that Erica provided you with extremely friendly service and kept you updated on the progress of your service at Town East Ford. Our team values clear communication and ensuring our customers are well-informed throughout their visit. We appreciate your feedback and look forward to serving you again in the future!

June 12, 2024

Clean building, friendly service writer, did not try to sell me anything and took care of the oil change and tire rotation in a timely manner. More

by MCANALLYDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Town East Ford responded

Thank you for your review! We're glad to hear that you had a positive experience at Town East Ford. Providing a clean environment and friendly service is important to us, and we're pleased that our service writer took good care of your needs without unnecessary upselling. Timeliness in completing your oil change and tire rotation is also a priority for us. We appreciate your feedback and look forward to serving you again in the future at Town East Ford!

June 11, 2024

Extremely helpful, above and beyond service. Terry Scott was amazing she made sure to keep us updated, super nice, very helpful! More

by JUANGM14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Town East Ford responded

Thank you for your glowing review! We're thrilled to hear that Terri Scott provided such exceptional service, going above and beyond to keep you updated and assist you throughout the process. We'll be sure to pass along your kind words to Terri. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing Town East Ford!

June 11, 2024

The service i received was great. I Will be in the near future oil change More

by Jerrian22
Recommend Dealer
Yes
Employees Worked With
Terri Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Town East Ford responded

Thank you for your review! We're glad to hear that you had a great experience with our service. We look forward to seeing you again for your oil change in the near future. If you have any questions or need assistance, feel free to reach out. Thank you for choosing Town East Ford!

June 11, 2024

• l had an absolutely fantastic experience at Town East Ford in Mesquite, Thanks to Luis. For he’s help !! More

by CASTILLOCECY712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Sandoval
Report | Print
Jun 12, 2024 -

Town East Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had an absolutely fantastic experience at Town East Ford, and we'll be sure to pass along your appreciation to Luis for his exceptional help. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing Town East Ford!

June 10, 2024

Since I've gotten my f350 I've been coming to town east Ford they keep me on the road thanks Tyler and Ford team More

by justinjcclayton11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Robles
Report | Print
Jun 11, 2024 -

Town East Ford responded

Thank you for your loyalty and for sharing your experience! We're glad to hear that Tyler and the Town East Ford team have been keeping your F350 on the road. Your satisfaction and trust mean a lot to us. We look forward to continuing to serve you and keeping your vehicle in top shape. Thanks again for choosing Town East Ford!

June 09, 2024

Good staff, good deal, good experience! I would recommend them to my friends. I was able to trade my 2023 for a 2024 and still able to get a great deal! More

by SCA10
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris Loncaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Haile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim A in service
Report | Print
Jun 10, 2024 -

Town East Ford responded

Thank you for sharing your experience with us! We're thrilled to hear that you had a good experience at Town East Ford and that our staff provided you with a good deal. It's fantastic that you were able to trade your 2023 for a 2024 and get a great deal. We appreciate your recommendation and look forward to serving you and your friends in the future!

June 08, 2024

The dealership was very nice. Eddie was very helpful and very truthful. Ricardo helped us get everything ready to go, and was very nice and helpful. Even after the car was deliver More

by sconditt85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Almodovar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Monks Jr
Report | Print
Jun 10, 2024 -

Town East Ford responded

Thank you for sharing your experience! We're thrilled to hear that you had a positive experience at Town East Ford and that Eddie and Ricardo provided you with helpful and truthful service. It's fantastic that they went above and beyond to ensure everything was taken care of, even after the car was delivered to your house. We'll be sure to pass along your kind words to Eddie, Ricardo, and the rest of our team. Your satisfaction is our priority, and we appreciate your feedback. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

1
...
19
20
21
...
48