Town East Ford

New Ford Focus I contacted Austin at Town East Ford after finding a 2016 new Focus in their inventory. It was discounted because of all their 2017 models. The car I contacted Austin at Town East Ford after finding a 2016 new Focus in their inventory. It was discounted because of all their 2017 models. The car came with an upgraded package - things I wouldn't choose to add on, but now I'm glad I have them. Austin & I arranged to meet; he had the car ready for me to inspect & test-drive. Will joined us to talk through financing options; I financed through Ford. I also got the warranty package; Will explained it. It gives me peace-of-mind, knowing I intend to keep my Focus for at least 10 years. More

Quality and Customer-focused Service! Nate, William and the team at Town East Ford were great! Nate and William worked with us to fit our budget needs. We spent a reasonable amount of time Nate, William and the team at Town East Ford were great! Nate and William worked with us to fit our budget needs. We spent a reasonable amount of time at the dealership and bought a new vehicle! Other team members stopped by the cubicle and were helpful as well. We had a wholesome and pleasing experience, and I would recommend them! More

Great experience Nick provided us a great service! He help us find a car that would be perfect size for me and my family. Thank you Nick for your patience and your ser Nick provided us a great service! He help us find a car that would be perfect size for me and my family. Thank you Nick for your patience and your service. More

Drove 7 hours based on lies from manager One of the upper managers reached out to me trying to resolve and make things right. It seems that the new car director is new and does not know what One of the upper managers reached out to me trying to resolve and make things right. It seems that the new car director is new and does not know what he is doing. I am revising my review to 3 stars because Mr. Miner seemed to be genuine and I understand somewhat. However, why would they allow a guy who does not know what he is doing be the manager. This is my original review. I live in Louisiana and was searching the Internet and came across Town East Ford. Inquired online and started talking with Tevin. The prices seemed to good to be true. I then got a call from the New Car Director his name is Taylor. He assured me the price was what it was and that he sold cars to people in our state. He agreed to about $33,500 out the door. He promised me multiple times he would take care af me and honor his offer. We drove over 7 hours to be presented an offer more than $3500 more than what he had agreed to on the phone. DO NOT TRUST this dealer if the head guy will out right lie to you like that. Salesperson was embarrassed and seems like a good guy but this Taylor guy is an outright lying thief. More

Wow experience! Mike provided me an overall 'wow' experience during my new car purchase! He was very professional, knowledgeable and trustworthy throughout the entir Mike provided me an overall 'wow' experience during my new car purchase! He was very professional, knowledgeable and trustworthy throughout the entire deal. His level of service comes highly recommended. Town East Ford has a great employee in Mike and well deserving of his talents. Thank you, Mike!! More

Amazing dealership I had a great experience buying a used car here. Farle was an amazing help and provided great service. Highly recommend this dealership for anyone loo I had a great experience buying a used car here. Farle was an amazing help and provided great service. Highly recommend this dealership for anyone looking for a new or used car! More

Outstanding Service Mike was able to fulfill my needs having me leave the dealership feeling great about my decision! Will definitely recommend him to anyone I know! Mike was able to fulfill my needs having me leave the dealership feeling great about my decision! Will definitely recommend him to anyone I know! More

Exceptional service My experience at Town East Ford was beyond exceptional!! Sales representative Michael Freeman greeted me instantly and assisted me with all my needs My experience at Town East Ford was beyond exceptional!! Sales representative Michael Freeman greeted me instantly and assisted me with all my needs for the perfect car. I have been to three dealerships prior to this one and I must say Michael's customer service has been the best he assisted me in finding the car I needed that fit my budget! I would highly recommend him to anyone looking for quality service. Thank you Michael I will definitely be coming back to see you! More

Great Service We had a great experience exploring the cars and were able to get what we wanted. Mike was very professional and made the process easy. We recommend w We had a great experience exploring the cars and were able to get what we wanted. Mike was very professional and made the process easy. We recommend working with him. More

Great experience! Thank you! This is my second purchase at Town East Ford and I have always recommended it to friends, especially now after my recent experience in the used car si This is my second purchase at Town East Ford and I have always recommended it to friends, especially now after my recent experience in the used car side of the dealership. Tyler was very personable and reasonable with my expectations as a buyer. Tyler and all of the staff encouraged me to really take the time to drive the car before I decided to pay anything and this made the process way less stressful. I would highly recommend visiting this dealership and asking for Tyler! More