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Town East Ford
Mesquite, TX
2,827 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money.
Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores!
So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power.
Come experience the Town East Ford Difference where:
You and your needs come first!
We treat you like family. Here, you are among friends.
We take care of you long after you drive away.
We offer 24/7 Roadside Assistance on all our New vehicles.
We provide Free Shuttle Service (within a certain radius).
You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including:
A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office.
You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom.
And that's just the beginning!
Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or
Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150
Click here for Directions
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,827 reviews
June 26, 2017
salesman was excellent. Salesman and sales manager and finance officer were very helpful. Salesman and sales manager and finance officer were very helpful. I enjoyed the Salesman and sales manager and finance officer were very helpful. Salesman and sales manager and finance officer were very helpful. I enjoyed the time atTown East Ford. More
by mal
Employees Worked With
Austin Armstrong,Bradley Schreckenberg, Austin Tillison
June 22, 2017
Great Service The salesman Ryan got me out of there quick and efficiently and did what he said he was going to do. Can't ask for any more than that. The salesman Ryan got me out of there quick and efficiently and did what he said he was going to do. Can't ask for any more than that. More
by Oil Guy 2002
Employees Worked With
Ryan
June 17, 2017
Great service Sales man ( KG ) Vas very friendly and aware of all the requirements i was looking for in a ford Took extra time to explaing different options Sales man ( KG ) Vas very friendly and aware of all the requirements i was looking for in a ford Took extra time to explaing different options More
by Machado
Employees Worked With
Kevin Green
June 03, 2017
Excellent service great staff.I would recommend this dealership to anyone. It was a hassle free sale amd the staff was exceptional. Salesman was very nice and service great staff.I would recommend this dealership to anyone. It was a hassle free sale amd the staff was exceptional. Salesman was very nice and helpfull. More
by Hsmith
Employees Worked With
Presley Wickham
June 01, 2017
The perfect salesman stereotype Salesman was pushy, didn't respect my time or my wishes. I showed him several of the same cars I was looking for, some with less mileage than the one Salesman was pushy, didn't respect my time or my wishes. I showed him several of the same cars I was looking for, some with less mileage than the one at their lot, at various dealerships for more than $2,000 less than the "preferred customer price" he was offering me. He kept feeding me bs about financing and down payment and didn't think I knew any better because I'm a woman. After waisting hours that I'll never get back, I decided to take my business elsewhere. I got the car I wanted for less money and I'm very happy I walked away from the "deal" he offered me. More
by Smarter than you thought
Employees Worked With
Prefer not to say. He knows he's shady
May 30, 2017
Excellent customer service First off, I was not able to leave with a vehicle in hand. With that being said, I will still give a five star rating on the excellent customer se First off, I was not able to leave with a vehicle in hand. With that being said, I will still give a five star rating on the excellent customer service received, especially by Farle. He was very courteous and respectful the entire time we were there. He and the staff offered us burgers and other great stuff during our stay. Every person we spoke to was friendly and not pushy or condescending (unlike what I dealt with at a local Kia dealership's finance department). Despite them ultimately not having the vehicle I was seeking, everything about the their service was excellent. If you visit, please go see Farle and he and his associates will give you a good car buying experience. More
by Richard S
Employees Worked With
May 18, 2017
GO TO TOWN EAST FORD IF YOU WANT A MUSTANG! NATHAN THOMPSON WENT ABOVE AND BEYOND TO GET ME INTO A 2017 FORD MUSTANG GT. I DIDN'T THINK IT WAS POSSIBLE AT FIRST, BUT HE MADE IT HAPPEN. HE EVEN C NATHAN THOMPSON WENT ABOVE AND BEYOND TO GET ME INTO A 2017 FORD MUSTANG GT. I DIDN'T THINK IT WAS POSSIBLE AT FIRST, BUT HE MADE IT HAPPEN. HE EVEN CONTACTED ME ON HIS DAY OFF TO MAKE SURE I WAS HAPPY WITH THE CAR AND HELPED SPEED UP THE PROCESS OF GETTING THE HAIL DAMAGE FIXED. WHAT MORE COULD YOU ASK FOR IN A SALESMAN THAN THAT? HE WAS WORKING FOR FREE! 5 STAR SERVICE ALL THE WAY!!! More
by J.E. Pendleton
Employees Worked With
NATHAN THOMPSON, Will McCoy
May 16, 2017
Excellent Service Excellent service on Saturday. The trade in process did not take all day. We got what we wanted at the payment we wanted. I will be a life time cus Excellent service on Saturday. The trade in process did not take all day. We got what we wanted at the payment we wanted. I will be a life time customer! More
by Tiffany0713
Employees Worked With
Nathaniel Morris
May 08, 2017
Amazing Help. Went to Town East Ford to look at a car for my son. Farley was such an amazing person he helped me through the whole process. I also want to also reco Went to Town East Ford to look at a car for my son. Farley was such an amazing person he helped me through the whole process. I also want to also recognize Jimmy the used car manager and Danny the finance Guy thank you for all your help! I got my baby boy a car. More
by Jessica Muniz
May 03, 2017
bought the car the salesman was very helpful. was not impressed with the 6000 in dealer charges added on. and the charges for getting the car ready for sale was not the salesman was very helpful. was not impressed with the 6000 in dealer charges added on. and the charges for getting the car ready for sale was not itemized and not presented when we requested. the trade in offer on my car was below scrap price . More
by jhoban
Employees Worked With
Thomas O'Doherty
