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Town East Ford
Mesquite, TX
2,907 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money.
Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores!
So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power.
Come experience the Town East Ford Difference where:
You and your needs come first!
We treat you like family. Here, you are among friends.
We take care of you long after you drive away.
We offer 24/7 Roadside Assistance on all our New vehicles.
We provide Free Shuttle Service (within a certain radius).
You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including:
A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office.
You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom.
And that's just the beginning!
Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or
Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150
Click here for Directions
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,907 reviews
March 31, 2025
Jason Castro did a fantastic job. Our initial contact was by phone, and Jason was friendly with a great attitude. Within 10 minutes I had a personal videos from Jason about the vehi Our initial contact was by phone, and Jason was friendly with a great attitude. Within 10 minutes I had a personal videos from Jason about the vehicle.. Upon meeting Jason, he was kind, professional, and transparent. During sales negotiations, Jason was there and stayed after business hours to see the sale through.. He was even there after I got out of finance.. I really appreciated his commitment, but then he really took his commitment to another level. Since I now had 2 vehicles at the dealership, Jason was willing to help me by driving one of my vehicles home which is an hour away from the dealership. I have never encountered such a commitment to a customer before. I’d like to thank Jason and his family for going above and beyond for a customer he just met because I know he got home close to 2am.. This young man is a great asset to the dealership. Jason - Keep up the great work!! The sales managers were also good to work with.. They stayed late to get the deal done and were professional and kind throughout. I’d like to personally thank Ricardo and Jon from the sales management team. Ricardo, thank you for assistance, patience, and professionalism. I didn’t make your job easy at all, but you remained super cool and I appreciate your efforts to help me. Jon, thanks for working with me. Thank you for staying late and for being transparent. Also, thanks you for getting me to finance despite being after hours.. Cas, in finance, was also a real pleasure to work with. It was more of a conversation with Cas than transactional. He helped me close on my vehicle efficiently and made sure all my questions were answered. Thank you, Cas. More
by Chris Judd
March 31, 2025
The trade and purchase of my new vehicle, was an absolute breeze. Highly recommend working with this Ford team!! breeze. Highly recommend working with this Ford team!! More
by sandymoore30
Employees Worked With
March 31, 2025
Wylie Nelson was a great help to find my teenage daughter her first car (Ford Escape) in which she will remember & look forward to working with him again in the future. her first car (Ford Escape) in which she will remember & look forward to working with him again in the future. More
by Jason Square
Employees Worked With
March 31, 2025
Jason went above and beyond to make sure everything went according to plan. Jason gave a accurate description of the vehicle and it's features and made sure I understood the features. according to plan. Jason gave a accurate description of the vehicle and it's features and made sure I understood the features. More
by jthomas3383
Employees Worked With
March 30, 2025
Went in this Saturday 3/29. Had a good experience finding a Toyota Prius. Thank you Had a good experience finding a Toyota Prius. Thank you More
by vctrorta
Employees Worked With
March 28, 2025
Jason was really friendly and laid back, highly relatable and made sure to achieve the best price for my situation and made sure to achieve the best price for my situation More
by Mason
Employees Worked With
March 28, 2025
We have a amazing experience, great customer service. This my 2nd car from Town East Ford. Ricardo it's friendly and help you to get the best deal and whatever you need he will do the best to make it This my 2nd car from Town East Ford. Ricardo it's friendly and help you to get the best deal and whatever you need he will do the best to make it happends. I trully recommend TOWN EAST FORD. 5 star dealer and customer service! More
by juan jimenez
March 27, 2025
Omg we’re do I start Jason was great throughout the whole process he took extra miles do meet my accommodations. After I was done I left my drivers license there in accident and I leave a hour away Jas whole process he took extra miles do meet my accommodations. After I was done I left my drivers license there in accident and I leave a hour away Jason brought my drivers license to my home 🏠 I did not have to drive back to get it small thing a like that is great in customer service and I love my suv thanks Jason More
by Tiwanah
Employees Worked With
March 27, 2025
Muy amable dispuesto a ayudar fue grasias a él que me decidí a comprar el auto fui a varios dealers y ninguna persona me atendió como el definitivamente merece empleado del año decidí a comprar el auto fui a varios dealers y ninguna persona me atendió como el definitivamente merece empleado del año More
by Efrain Gomez
March 26, 2025
Excellent service! They answered all my questions! Financial department very professional, sales person very professional. They answered all my questions! Financial department very professional, sales person very professional. More
by Roberto Villanueva
