Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Town East Ford

Mesquite, TX

Overview
Employees
Reviews
Vehicles
4.7
3,088 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
Contact Dealership
View Awards

18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

Directions

By Type

Showing 3,088 reviews

October 22, 2025

Super Easy, fast, worked with my budget and got me into my dream car quickly! More

by Travsnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dallas Petriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 19, 2025

I bought from Town East Ford a couple of years ago. Not relevant now. Thanks More

by swriebel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anuj Singh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2025 -

Town East Ford responded

We sincerely value your past business. It means a lot to us that you chose us for your vehicle purchase a couple of years ago. We appreciate you taking the time to share your experience, and we hope we were able to provide you with quality service during your visit. Thank you for being a valued customer, and we hope to have the opportunity to serve you again in the future should your automotive needs change.

October 17, 2025

Farle and Dallas were excellent. We had a great experience and will be back when we purchase our next vehicle. Farle was a great salesman. He wasn’t pushy at all and was able to More

by RyeMc3
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Petriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2025 -

Town East Ford responded

We are utterly delighted to hear about your wonderful experience with our team. It's fantastic to know that you received excellent service and felt comfortable throughout your visit. We're pleased that our approach was helpful rather than pushy, and that all your questions were answered while finding exactly what you were looking for. Your positive feedback about the quality of service you received means so much to us. We look forward to welcoming you back when you're ready for your next vehicle purchase.

October 17, 2025

easy and hassle free experience. The staff was very friendly and accommodating while the transaction took place. More

by judd carothers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cas Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle
Report | Print
Oct 22, 2025 -

Town East Ford responded

We are absolutely thrilled to hear about your smooth and straightforward experience. Your feedback about our friendly and helpful staff means so much to us. We work hard to make every transaction as seamless as possible for our customers, and it sounds like our team succeeded in creating that comfortable environment for you. Thank you for taking the time to share your positive experience with us.

October 16, 2025

The service was excellent and my salesman Travis Ferguson was amazing he walked me through the entire process More

by kenbryant98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzy Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anuj Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2025 -

Town East Ford responded

Your positive feedback truly means a lot to us at Town East Ford. We are thrilled to hear that you had such an outstanding experience with our team. It sounds like Travis provided you with exceptional guidance throughout your entire journey, ensuring you felt informed and comfortable every step of the way. We take great pride in delivering excellent service to every customer, and knowing that we exceeded your expectations makes our day. Thank you for taking the time to share your wonderful experience with us.

October 15, 2025

Not sure if Bertha or dealer but beware they’ll add hidden add ons that’ll cost you because they can’t be taken off all they can give you is a simple “sorry” More

by Gabriel.mondragon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bertha Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Loncaric
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2025 -

Town East Ford responded

We are sorry to hear that you feel this way about your vehicle purchase and we understand your frustration. Your feedback is invaluable to us as we work to ensure transparency in our pricing and sales process. We would appreciate the opportunity to discuss your experience further and address your concerns directly. Please contact Lance Smith at jsmith02@vtaig.com so we can work together to find a resolution.

October 13, 2025

Wylie did an outstanding job helping with finding the right vehicle and getting us approved on the financing. Will definitely come back! More

by marshalld553
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wylie Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2025 -

Town East Ford responded

We are utterly delighted to hear about your wonderful experience! It sounds like you received exceptional assistance in finding the perfect vehicle and securing financing that worked for you. We take great pride in having team members who go above and beyond to help our customers through every step of the car-buying process. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your positive experience. We look forward to welcoming you back and continuing to provide you with the outstanding service you deserve.

October 12, 2025

The process of getting the price I wanted was honestly a lot easier than I had thought. Very respectful and willing staff and manager. More

by yuvrajssingh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2025 -

Town East Ford responded

We are grateful for your positive feedback about your experience with us. It's wonderful to hear that securing the price you wanted turned out to be much smoother than you anticipated. We take pride in having respectful team members who are ready to work with our customers, and we're pleased that both our staff and management demonstrated this commitment during your visit. Your recognition of their willingness to help means a great deal to our team. We appreciate you choosing us and look forward to serving you again in the future.

October 09, 2025

The financial department is very sneaky . They jacked up my loan amount and said financial charges . They need to be honest and show everything in black and white before signing . They also j More

by Raj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bertha Hernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Petriello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dallas was the finance guy who we worked and he is not very transparent
Report | Print
Oct 13, 2025 -

Town East Ford responded

We are disappointed to hear about your concerns regarding the pricing and financing process. Your feedback is valuable to us. We would appreciate the opportunity to discuss your experience further. Please contact Jacob Randolph at jrandolph@vtaig.com so we can address your concerns directly.

Oct 13, 2025 -

Raj responded

They have fixed the fees that was for Mpp which I didn’t sign up for . The manager got back to me and he was very nice and professional . I m still upset how they show one price in the internet and when we go into the buying process they add up fees for their blue certification . Internet price must be the final price no gimmick .

October 05, 2025

Great experience! Everyone is super nice and super helpful. Recommend anyone to go to town east ford More

by dylanenglert
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2025 -

Town East Ford responded

We are honored to hear about your wonderful experience with our team. Your kind words about everyone being nice and helpful truly mean the world to us. We take great pride in providing exceptional service, and knowing that you felt welcomed and supported throughout your visit reinforces our commitment to treating every customer with care. Your recommendation speaks volumes, and we genuinely appreciate you taking the time to share your positive experience with others.

1
2
...
309