Town Center Nissan

5th vehicle from here I have enjoyed a wonderful personal and business relationship with my sales rep Nick Pullano, for over 6 years. After many years and having just bou I have enjoyed a wonderful personal and business relationship with my sales rep Nick Pullano, for over 6 years. After many years and having just bought my 5th personal vehicle. The exceptional service continues. Never would I believe a negative review on this site about Nick. If anyone is always going above and beyond it is him. His manager Scott and Mike have always been very friendly. Service guys always take great care of me. One even picked up my wife on the side of the road with a flat and Nick drove her home! More

Awful experience with sales process and management follow th I agreed on a New vehicle to purchase and worked with Nick Pullano. We agreed on price and even had the buyers order prepared and went to the bank to I agreed on a New vehicle to purchase and worked with Nick Pullano. We agreed on price and even had the buyers order prepared and went to the bank to get the cashiers check. Showed up at the agreed upon time and Nick was there but wouldn’t even come greet me and I was shocked, found out why as they sold the car the night before and he couldn’t even look at me. After 33 minutes waiting another manager Scott came over and said let me help you and I explained, he said hang tight let me look into this. He sent over Mike Savits who took me in the office and apologized and said let me see how to fix this. He assume he would get to me before the end of the day. I asked him should I go to another dealer as there are other in Atlanta with the same van. No I promise to help you before the end of the day. I called and emailed and still no response. Now I see that the entire dealership can’t keep their word so why would anyone ever trust them for Sales/service or Customer service. I was so shocked at their lack of professionalism. More

Terrible experience I was already pre qualified with capital one and thought it would be a quick process at this dealership. Unfortunately for me my salesperson and the f I was already pre qualified with capital one and thought it would be a quick process at this dealership. Unfortunately for me my salesperson and the finance person decided to make it more difficult than it had to be. My pre qualification from capital one deal was set up with no money down and payments that I was comfortable with but the salesperson and finance guy had other ideas. They insisted on money down with a higher payment. After wasting 3 hours at this dealership I took my business to Jim Ellis who honored the capital one pre qualification and was done with my deal for a new car in 2 hours. Town Center Nissan , greed lost you a customer for life and I would not recommend anyone to purchase a vehicle from your dealership. More

Professional and knowledgeable I recently bought a 2017 Nissan Altima S from Town Center Nissan. The staff greeted me immediately and was very courteous and professional. Since init I recently bought a 2017 Nissan Altima S from Town Center Nissan. The staff greeted me immediately and was very courteous and professional. Since initially I was on the market to purchase a used car, they offered a couple of deals on a few used cars and also on the new 2017 Altima. After some negotiating, I finally decided on the 2017 Altima. I found the sales process to be very smooth and efficient. But, most importantly the team, especially, Joshua, was fantastic. Professional, knowledgeable and sincere. They all worked to deliver the highest standard of service. I would highly recommend this dealership to anyone looking to buy either a new or used vehicle. More

Bait and switch Towncenter Nissan placed an ad in autotrader for a truck for $19747. I verified the truck was in stock. I visited the dealer the next day and the tr Towncenter Nissan placed an ad in autotrader for a truck for $19747. I verified the truck was in stock. I visited the dealer the next day and the truck was not to be found. They offered to up sell me on a more expensive truck. Be leary of businesses that operate this way. More

Nissan Experience My husband and I purchased a 2017 Nissan Rogue SL this past weekend. We are extremely satisfied with the experience, service and detailed feature exp My husband and I purchased a 2017 Nissan Rogue SL this past weekend. We are extremely satisfied with the experience, service and detailed feature explanation. More

Courteous and Professional. Bought a used Nissan Armada. Car was not clean but instead of washing it they took it through the detail shop. Came back the next day and it was spotl Bought a used Nissan Armada. Car was not clean but instead of washing it they took it through the detail shop. Came back the next day and it was spotless. Worked with Joe and Mike but got close enough to my price that we agreed to purchase. They fixed many small things at our request and included an extra key fob. Spent about 3 hours at their shop but very pleased with cost and performance of the vehicle. More

Run away do not come here they will ruin your credit score! First off the General manager completely lied to us in our face before we even give him any information!!!!! We asked him three questions; (1) do you First off the General manager completely lied to us in our face before we even give him any information!!!!! We asked him three questions; (1) do you have a Nissan by back a Nissan incentive? (2) will you price match another Nissan dealership? (3) will you match or beat the trade in amount for my car like the other dealership would? The general manager said yes,yes,and yes to all of my questions. I was happy to see the same car I was willing to drive 40 miles away on there lot and that they can work with the same deal as if I was going to do it up there, and then here comes the lies. He didn’t price match the car!!! Tried to lie and say that the other dealership was fooling us and that this is the real price. Didn’t give me a fair trade price for my car!!!! And then insulted my intelligence thinking we can read numbers on a paper!!!! I was completely pissed off. While I was in the dealership all I was getting was alerts from credit Karma on hits on my credit and I told the guy don’t run my credit more then two times to a banker. The salesman was super rude and didn’t even want to honor the request from us and said that we needed to put down 3000 for a car that only worth 17,000. So I got up and left the dealership because I was treated so unfairly and beaten up. I would never buy nor deal with that dealership or with Nissan all because of the foolery. My advice is please get rid of the employees at that store or you wouldn’t receive business there. Oh yeah but the way I did buy a brand new car that same day. Thanks Kia of town center!!!!!!! More

Don't bother. I stopped by to buy a new pathfinder. I told them I was ready to buy and I saw online that they had a deal going on. The salesperson knew nothing abou I stopped by to buy a new pathfinder. I told them I was ready to buy and I saw online that they had a deal going on. The salesperson knew nothing about the online prices and that should have been my first clue…We did a test drive and I found a few issues with the car. We went to talk numbers. I started with a pretty low offer because I had shopped and found much better prices elsewhere. Mind you, most of these prices were out of state and I let them know that I wouldn’t be opposed to driving for such a great deal. I still decided to talk numbers and try and work out a deal. When I looked at the pricing sheet I found they added back questionable add-ons (paint protection, $250 floor mats, etc) and that took the price close MSRP again. I questioned these and the salesperson couldn't understand why I questioned the add-ons. Next they give me their financing sheet with payments and asked me which payment looked best. The payments ranged between $900 and $1100. The funny thing is they hadn't pulled my credit yet. When I asked about the interest-rate they couldn't answer me as to what their rate was on the sheet. Again, they seemed baffled that a 900 dollar payment looked bad to me. Who would pay that much a month for a $40000 car? I later figured out they were offering 13.9 interest. When I continued to balk at the numbers, they sent the sales manager over. We discussed my concerns with the price, we discussed my credit (which is really good, just below great), as well as a few concerns I had with the vehicle. He said to sit tight and he would see what he could do. He walked 15 feet away, said something to the salesperson and not two seconds later the person came back over to tell me “I guess you’re headed out of state” and "thanks for stopping by". No additional conversation or negotiation. I called a Nissan dealer in Gwinnett and told them what I was looking for and what I wanted pricewise. When I got there they had already worked up a few options they worked with me to hit my numbers. Thanks to them, I successfully purchased a pathfinder. Plus the new dealer didnt charge for any add-ons except for the dealer fee and they provide 2 years oil changes and maintence. More

LIES, CON GAME, UPSCALE, THREATS IF NEEDED SCOTT FINANCE MGR Beware RIP OFF!! I took my elderly parents there to look at a car advertised online. I had confirmed prior they had the car. On phone Sales rep was co Beware RIP OFF!! I took my elderly parents there to look at a car advertised online. I had confirmed prior they had the car. On phone Sales rep was confirmed sales ad automatic, base model...$9,999 Here's the CON: They drive up a car NOT what I wanted and $6000 OVER BUDGET. I refused it. 2) I wait 20 minutes Asked Wheres the car?? NO CAR. DIDNT HAVE IT, NEVER DID. I'm not happy. I ask WHY was I told you had it? Finance Manager SCOTT replied casually "Oh..Well..WE ARE JUST TRAINED to tell you WHATEVER WE NEED TO TO GET YOU IN HERE!" I was angry. I showed the ad I had. SCOTT FINANCE MGR got cocky, he asked if "I had it in writing?!" Uh duh, heres the ad<< He said i needed it at SALE POINT?! Scott- Finance Mgr went on to say hed give me a stick shift at that price...I was listening...but he would CHARGE ME FOR... FLOOR MATS, plastic covers??, RADIO?! DOC FEE, and a LIST OF OTHER ITEMS..totalling close to $3,000!! So "SCOTT FINANCE MGR AND I ARGUE". I simply stated the fact I was con gamed into coming here and THIS is how you treat customers?? He bodly said "YOUR ONE OF MANY UNHAPPY CUSTOMERS THAT COME THROUGH HERE AND I DONT REALLY CARE BECAUSE YOU DONT REALLY MATTER - BECAUSE WE WILL STILL SALE CARS WHEN YOU GO" WTH??!! &#128562; I was so mad I sad if I didnt matter then the people outside should know they dont either. Granted i yelled and said I'd write this review as well as tell others about HIM and the dealership. No joke SCOTT MGR FINANCE SAID HE'D have me ARRESTED! Lmao. Really? Ok so I was livid!! I went outside took lipstick and wrote on my window that NISSAN SCREWED me. Scott did nothing. A crowd formed, people...even the employees applauded. My car sat there 1 more hour as they came back with another deal. A deal we couldnt afford. They also TRASHED OTHER NISSAN DEALERS SAYING STONE MOUNTAIN NISSAN WE'RE LIARS AND FRAUDS WORSE THAN NISSAN TOWN CENTER- How is that even possible?? I don't know if the other dealer is BAD but for sure this one is. LIES, Deception, FRAUD, THREATS, GAMES! Bad bad bad. STAY AWAY! More