Tower Honda of Longview

Informative, knowledgeable and Very helpful at trying to meet our needs. You never know when or where you will have a devine appointment, that will affect your life. meet our needs. You never know when or where you will have a devine appointment, that will affect your life. More

Great service and professionalism. Car buying and service are not my favorite things to do. I am a 4-time loyal Honda customer with (previously Brew) and now Tower Honda. They must Car buying and service are not my favorite things to do. I am a 4-time loyal Honda customer with (previously Brew) and now Tower Honda. They must be doing something right because I keep coming back. More

Clean, welcoming and very friendly environment. My Saleswoman Zasmine Williams was amazing. She was very patient and made sure that I was comfortable through the whole process, and never once did I My Saleswoman Zasmine Williams was amazing. She was very patient and made sure that I was comfortable through the whole process, and never once did I feel pressured. The rest of the staff including GM Chis Walker and Finance Manager Brian Vermillion made my wife and I feel like family. We will definitely be back and recommend Tower Honda to everyone we know More

Everyone was very nice and there was no pressure. The buying process was quick and easy. The buying process was quick and easy. More

I say that I would recommend because we have a fairly good history with Honda service, having had a pilot in the past. The molding on my driver‘s door had peeled back a few weeks ago and maybe a week lat good history with Honda service, having had a pilot in the past. The molding on my driver‘s door had peeled back a few weeks ago and maybe a week later when I called the dealership to see what to do the appointment available was two weeks out. After a two hour wait at the scheduled appointment time, the service rep who was very kind let us know that it was not within warranty. We missed it by 4000 miles. And the part was backordered and the best thing to do was for them to tear off the whole thing and wait for it to come in to be reapplied. This could be tomorrow or a month from now. I was just thinking that some of that I could’ve been told over the phone when I called to report our problem. And then the wait to get that answer but nothing done seemed like a long time. I had a couple of kids with me. Anyway, everyone there was very friendly. we like the staff. Of course I’m frustrated because it’s a fairly new vehicle but yet this is only covered for under 12,000 miles. I drive a lot so of course that was already gone. More

I’m pleased. with the experience that I received. I would recommend Tower Honda to anyone. with the experience that I received. I would recommend Tower Honda to anyone. More

Been going here for the past 7 years. I didn’t have a very enjoyable visit with the guy who I had to work with. Very disappointed. The lady next to him I think was shannon was a lot more I didn’t have a very enjoyable visit with the guy who I had to work with. Very disappointed. The lady next to him I think was shannon was a lot more helpful than him. More

Wonderful personnel in all areas of this dealership. We talked to Melissa and she was outstanding in listening to what we wanted, offering to loan us a car if they didn't have one and relaying those nee We talked to Melissa and she was outstanding in listening to what we wanted, offering to loan us a car if they didn't have one and relaying those needs to James Cartwright the sales person. The next morning, James had a car setting out for us to drive. Quickest deal in 58 years we as a couple ever made. We loved the fact that we were introduced to Chris, a manager of Tower and the nice friendly service people, Shannon & Gary. We will readily recommend anyone who is shopping for a car to your dealership. James Cartwright was a dream of a salesman -- not a high-pressure salesman, just a real gentleman who wanted our needs met. After meeting with the financial guy, Brian, waiting for our car to be made ready and gassed up we were out the door in 3 1/2 hours from time of arrival. More

Outstanding. I brought my car in without an appointment. It was immediately taken in and serviced with minimal wait time. It was even washed which I didn’t expe I brought my car in without an appointment. It was immediately taken in and serviced with minimal wait time. It was even washed which I didn’t expect. More

I don’t know. They were good. Excellent service. Good job. Only four more words. They were good. Excellent service. Good job. Only four more words. More