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Torrington Toyota - Service Center

Torrington, CT

4.9
202 Reviews
Call Service Center (860) 482-9496

202 Reviews of Torrington Toyota - Service Center

Sort by
June 03, 2024

I went for my second service at Torrington Toyota. It was very quick and everyone very helpful and friendly. I have nothing but praise for this dealership. They do keep the customers satisfied. More

by Birdman85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Torrington Toyota responded

Hello Birdman85! Thank you for taking the time to leave Torrington Toyota a review and for the kind words towards our dealership. We're so glad to hear the service experience with us was quick and easy for you! We hope to service with you again in the future and if there is anything further we can assist with in the meantime, please reach out at 860-482-9496. Thank you again!

Helpful
May 22, 2024

Service representatives did nothing but waste my time on a recent visit. If you can’t solve the problem at the time the appointment was made for don’t make it. When I complained I was talked down to like I’ More

by slicers.palmyra0c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know his name
Report | Print
May 22, 2024 -

Torrington Toyota responded

Hello slicers.palmyra0c, we apologize for the inconvenience you experienced during your recent service visit. We strive to provide exceptional customer service at all times and would appreciate the opportunity to address your concerns. Please contact our Service Manager at 860-482-9496 and ask for Chris so that we may work together to resolve any issues promptly. Thank you for your feedback.

Helpful
April 03, 2024

Exellent dealerwith a great sales staff. Difficult to find these days. First rate ownership. Dave and Tee are terrific to work with and their word is their bond. We have purchased a lot o More

by hminnjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

Torrington Toyota responded

Hello hminnjr, thank you so much for taking the time to leave Torrington Toyota a review! We're glad to hear you think so highly of Tee, Dave, and the service department through your experiences here. We hope to see you soon. If you need anything in the meantime, please feel free to reach out to us at (860) 482-9496. Thank you again!

Helpful
March 15, 2024

I purchased my Highlander from Torrington Toyota in 2017 and they have been servicing it ever since. Nick is always fantastic to work with from a Service perspective - he makes the process as easy as possib More

by brigitte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in Service
Report | Print
Mar 15, 2024 -

Torrington Toyota responded

Hi Brigitte! We are so glad to receive such a fantastic review of our service department. We're pleased to hear that Nick provided you with top-notch care. We are always striving for excellence and it's customers like you that make it all worthwhile. We can't wait to see you again at your next maintenance appointment. Thank you so much for your support!

Helpful
February 02, 2024

Body Shop: Repairs from accident made my truck look new. Chris & Staff Great. Superior Work. More

by cdmytriw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Heuschkel
Report | Print
Feb 03, 2024 -

Torrington Toyota responded

Hello! Thank you for taking the time to leave this great review for Torrington Auto Body! We appreciate your kind words, thank you for trusting us with your vehicle's repairs.

Helpful
January 18, 2024

Great service like always! From oil changes to body shop. Why go anywhere else! Thank you Torrington Toyota! More

by billsimo5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Valenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gil Zollarcoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Margarita and Chris
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Feb 03, 2024 -

Torrington Toyota responded

We appreciate your love for Torrington Toyota! Thank you for your repeat business and trust!

Helpful
December 18, 2023

Nick is the best. Consistently precise and patient with all elements of my service needs. Will not go to anyone else ever. More

by Randy K.
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffy Murtagh
Report | Print
Dec 22, 2023 -

Torrington Toyota responded

Hi Randy! Thank you for taking the time to leave a 5 star review for Nick in Service. We appreciate your kind words. We are looking forward to your next visit. Love, Your friends from Torrington Toyota

Helpful
November 25, 2023

Great no complaints fast well done explain all necessary needs no pressure clean area to wait with smiley faces More

by tahamzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Urso
Report | Print
Helpful
November 21, 2023

Been doing business with Torrington Toyota for 30 years. Toyota is the best. Dealer is the best in region. More

by james2495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Torrington Toyota responded

We love that you have been with us for all this time, we appreciate the repeat business and loyalty. Thank you for shopping with us! 'Til next time!!

Helpful
September 20, 2023

Great communication by Nick Urso on the services being performed and the time required. Nick also answered questions about tire wear. More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Urso
Report | Print
Sep 27, 2023 -

Torrington Toyota responded

Thank you for taking the time to leave this great 5 star review for Service Advisor Nick Urso. We appreciate the feedback and your business. Looking forward to assisting you with your vehicle's maintenance in the future!

Helpful
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