Torrington Toyota | Page 48

Torrington Toyota - Terrific Experience We were looking for a dependable car for our college age daughter who would need it for the tough winters in upstate New York. Torrington Toyota was r We were looking for a dependable car for our college age daughter who would need it for the tough winters in upstate New York. Torrington Toyota was recommended to us by a friend in the car business as a dealership that would take care of us on all levels - customer service, price of the vehicle, catering to our individual needs, and safety for our daughter. When we arrived, Dave Krygier greeted us and was terrific showing us the vehicles that would work for our daughter. He was detailed in his explanation of the features and benefits. We also met the owner of Torrington Toyota, Dave Utecht, who was gracious and helpful in providing us with pricing and financing. We did go to Hoffman to compare price at Toyota and Honda. Price was equal, but what made the difference was our second trip back to Torrington at which time Dave Krygier and Dave Utecht really stepped up with a personal touch that made our decision easy. When we picked up the car, Dave Krygier took my daughter through the RAV, made her incredibly comfortable with the car, and gave me a follow-up phone call to see how we were enjoying the vehicle. We also had a great experience with our financing really driven by Dennis F. Just a great experience! We will be back for more Toyota's in the near future. More

Better than most Toyota dealers in the region. I have been bringing my Toyotas to Torrington for service for years. These guys are generally more honest and competent than the usual dealer service I have been bringing my Toyotas to Torrington for service for years. These guys are generally more honest and competent than the usual dealer service. The free oil changes for life are OK also. I have purchased 3 cars from Torrington. While buying a car is never fun, with only one exception it was not too bad and I ended up paying about what I expected. When I first walked in to look at a car this month, I was greeted by T Hamzy, who was very friendly and helpful - but then he blew it. When I mentioned that I was going to trade in my current car, he started talking down the value. I knew the trade-in value of the car, and did not appreciate that. Then he told me that he had checked, and he was the one who sold me the car I was trading in. He wasn't. I had the card of that sales rep, Randy Klonowski, and I called him when I showed up to buy. Randy Klonowski sat down with me and worked the numbers with a minimum of BS. Once again I got the car at about the price I expected. When I picked up the car, Randy spent over an hour in it with me showing me how to work all of the complicated computer stuff in the Prius. I hope not to need a new car for a long time, but I would buy from Randy again. More

Recent purchase of our RAV4 from Torrington Toyota We just purchased a RAV4 from Torrington Toyota. Upon our arrival at Torrington Toyota, Dave Krygier greeted us in a friendly, non pressuring manner. We just purchased a RAV4 from Torrington Toyota. Upon our arrival at Torrington Toyota, Dave Krygier greeted us in a friendly, non pressuring manner. Throughout the whole process, Dave was very helpful in finding out what we were looking for in a vehicle as well throwing out ideas about what may best suit our needs. He was very available to our questions even if we could not be there at Torrington Toyota personally. I would definitely recommend him to others, and would seek out his assistance in the future. More

love david k I just picked up my Camry a week ago from Dave. I would have to say that he was the best salesperson I dealt with I shopped Nissan( don't recommend a I just picked up my Camry a week ago from Dave. I would have to say that he was the best salesperson I dealt with I shopped Nissan( don't recommend alfanzos ) subaru and nwh's by far Toyota topped the cake. And with the price I could eat that cake too. But great people and service there highly recommend them to anyone. More

A Refreshing Experience I had been considering an SUV for several months, and have had a Toyota Matrix for some time now. While I did consider other makes, I had a preference I had been considering an SUV for several months, and have had a Toyota Matrix for some time now. While I did consider other makes, I had a preference for the Highlander, and Torrington Toyota was the closest dealer to my home. My partner and I stopped in on a snowy Saturday afternoon to "just take a look". We were greeted by Dave, who was friendly and helpful. We took a look at two or three different Highlanders of different trim styles, as well as a used Highlander and a Sienna minivan. Dave was very knowledgeable about all of the vehicles and was there to answer our many questions. What Dave did NOT do, however, was to try to push one or another vehicle, nor did he lay on the heavy sales pressure. He simply let us look around, "kick the tires" and ask questions. Eventually, we took a Highlander LE Plus out on a test drive, and Dave was patient as he allowed both myself and my partner a chance to drive, while he stayed in the back seat (which was another good sales technique, as he is over 6' tall and looked quite comfortable in the second row). Once the drive was complete, Dave invited us into his office to review any other questions. He even let me take the dealer's internal sales documentation for the Highlander home to review while I considered the vehicle. Again, he seemed to be fine with us just looking for now, and never pressured me. After a couple of weeks, I found out that the dealership participates with the truecar.com website, which compares local prices on vehicles and generates a guaranteed price certificate. I obtained my certificate and Dave called me within a few minutes, asking if I wanted to come back in. I came in and provided financial info, and then waited on the Finance manager to take a look. This is where the dealership truly shined, in my opinion. Due to a recent divorce, my credit is not stellar by any means. Even with this issue, the Finance manager told me that he should be able to get me the loan that I needed, he would just have to talk to the underwriters directly. So, I left the info with him and went home to wait for a decision. I did not have to wait long... as 2 days later the manager called to let me know that the loan had been approved! Two days after that, I picked up my Highlander (pretty late in the evening, nearly at the time the dealership closed). When I got there, the car was sitting out front, fully gassed and ready to go. Dave took the time to walk me through all of the features of the vehicle and stayed long after the dealership closed to ensure that I was happy with my purchase. He even scheduled my first service appointment before I left. I cannot stress enough how stress-free the whole experience was for me. This was the first vehicle that I have bought brand new in my life, and the entire staff at Torrington Toyota made me feel at home. They were very friendly and professional, and very helpful. I would recommend both Dave and the dealership to ANYONE interested in a Toyota. More

Great people, great experience. The FJ Cruiser was Great people, great experience. The FJ Cruiser was getting hard to find, but Dave K. found me one with exactly the options I wanted, and made me an Great people, great experience. The FJ Cruiser was getting hard to find, but Dave K. found me one with exactly the options I wanted, and made me an offer I could not refuse. They also treated me very well on my trade-in. They definitely earned my business. I'll be bringing my wife back for a RAV4 when her Nissan is paid off. More

Worst service department I've ever dealt with!! Bought a brand new loaded 30k Camry had a warning light come on second day I had it and they put me in a 3 year old Corolla loaner. Then a year and a Bought a brand new loaded 30k Camry had a warning light come on second day I had it and they put me in a 3 year old Corolla loaner. Then a year and a half later a check engine light comes on and car is not shifting right call and Brian tells me to busy can't check it for a week. I tell him my wife works 45 miles away and was hoping he can just check t quick to make sure its safe to drive he says NO I tell him well ok I guess I will have to call another dealership to check it for me he says FINE GO AHEAD!!!! Called HOFFMAN TOYOTA tell me bring it right in and find out the transmission was bad and they had to replace the entire transmission Also buy a car from them they say FREE OIL CHANGES for the life of the car NOT!!! Now they claim only 2 per year HA HA I'm sorry my wife works so far from home mY WIFE IS BUYING A NEW AVALON in the spring and I would NEVER buy a car from them again NEVER!!!!!!! More

Thanks so much for taking the stress out of purchasing a new vehicle! I LOVE MY NEW RAV4!!! Dave K was such a big help! new vehicle! I LOVE MY NEW RAV4!!! Dave K was such a big help! More

The 3 or 4 folks I talked with, at various times, were very friendly and informative. Dave Krygier gave me the details on the Tacoma completely, quickly, with a sense of humor, and without any sense of p very friendly and informative. Dave Krygier gave me the details on the Tacoma completely, quickly, with a sense of humor, and without any sense of pressure that I should buy now. When my wife and I returned to look at the truck again, she jokingly asked Dave if it came with a pillow as it is a stretch for her at five feet tall to see as she does in her car. We were completely surprised, when signing the final purchase paperwork that Dave actually gave her a pillow designed for a driver. We are completely happy with the truck, with the staff, and especially with Dave for his personable and professional manner. Excellent! More

This is by far the best car purchase experience I have ever had. I was extremely pleased with David's ability to match a very competitive price as well as making the entire transaction so smooth. He never ever had. I was extremely pleased with David's ability to match a very competitive price as well as making the entire transaction so smooth. He never tried to up-sell me or pressure me into an extended warranty which wasn't worth it. Great job Torrington Toyota. I highly recommend them. More