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Torrington Toyota

Torrington, CT

4.8
473 Reviews
Torrington Toyota, located on East Main Street in Torrington, Connecticut is a small, family owned and operated car dealership that opened 1992. Our sales staff is professional and knowledgeable, but also friendly in ways that make you feel just like family. We pride ourselves with straight forward, stress free process, the way car buying should be! SELECTION: This dealership has many brand new cars, trucks, and SUVs but it doesn’t stop there! We have a variety of used vehicles to accommodate your car need cravings. Not sure what you want? Our salespeople will gladly assist you in selecting the right vehicle for your needs. Looking for something specific? If we don’t have it, we will get it. Torrington Toyota has access to thousands of vehicles, most with next day delivery. SPEED: Your time is important to us! Most customers dread the car buying experience, back and forth pricing, waiting and endless negotiations.Come in and see the difference! After you have selected the perfect vehicle, drive away in less than 45 minutes! All pricing, paperwork and registration is taken care of right here in the dealership. SERVICE/PARTS/BODY SHOP: Our Technicians are ASE and hybrid certified master technicians. Mickey Blank, the Service Director of Operations, will ensure that our technicians are providing the most quality work, in a timely fashion. Nick Urso is our assistant service managers with many years of technical experience and customer service. For your convenience, our service center offers Saturday hours, along with comfortable waiting areas, coffee, satellite TV, free Wi-Fi, magazines and newspapers. If you don’t want to wait for your vehicle, we offer discounted rental cars for minor needs and free loaners for major services! Our Parts department, which is also open Saturdays, has a full line of Toyota Accessories available. Our body shop is insurance company recommended and approved. We will handle the entire process for a stress free body shop experience. Free body shop estimates are available. We have renovated the Auto Body Shop, which is now located across the street at the Used Car Building. You can reach Body Shop Manager, Chris Heusckel at (860) 618-7155, and 1501 East Main St, Torrington CT 06790.
Contact Dealership

1472 E Main St

Torrington, CT

06790

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Showing 473 reviews

August 22, 2024

I found this dealership to very friendly and accommodating. In particular the salesman, Tee Hamzy, was very pleasant, helpful and honest. It was a very nice experience dealing with someone as co More

by Candace.welch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Torrington Toyota responded

Hello Candace! We appreciate you taking time out of your day to write us a review. Congratulations on your new vehicle! We are ecstatic to hear Tee was able to properly assist you. We hope to see you in the future with anything you may need. Please do not hesitate to visit us or contact us at 860-482-9496. Thank you once again for your support and tremendously generous review!

July 16, 2024

Tee Hamzy is the best! Honest, efficient, charming and the list goes on. When I know what I want, I just call Tee and the rest is a pleasure. Also a wonderful friendly fami More

by eacraig
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Rone
July 11, 2024

I am very appreciative for the excellent assistance and advice Tee Hamzy provided in connection with my purchase off a new car. He was very informed, patient and objective. I have only consistent first rat More

by DHG
Purchase Time
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Torrington Toyota responded

Hello, DHG! Thank you for taking the time to leave Torrington Toyota a review. We're pleased to hear Tee was able to assist you well during your visit with us. Thank you as well for choosing us as a dealership! If there is anything we can assist with further, please reach out to 860-482-9496 or come see us. Thank you again!

June 03, 2024

I went for my second service at Torrington Toyota. It was very quick and everyone very helpful and friendly. I have nothing but praise for this dealership. They do keep the customers satisfied. More

by Birdman85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Torrington Toyota responded

Hello Birdman85! Thank you for taking the time to leave Torrington Toyota a review and for the kind words towards our dealership. We're so glad to hear the service experience with us was quick and easy for you! We hope to service with you again in the future and if there is anything further we can assist with in the meantime, please reach out at 860-482-9496. Thank you again!

May 27, 2024

We cannot thank enough Gil Zollarcoffer for making our experience with Torrington Toyota so pleasurable. His expertise and patience are amazing. Thank you, Gil, we truly enjoy our new car! More

by Arman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gil Zollarcoffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Torrington Toyota responded

Hello Arman! Thank you for taking the time to write a review for Torrington Toyota. We love to hear that Gil was able to assist you in your car buying process with us! We're overjoyed to hear you are so pleased with your new vehicle. If there is anything we can assist you with further, please don't hesitate to reach out at 860-482-9496 or come see us anytime! Thank you again for choosing Torrington Toyota!

May 26, 2024

Great they are the best efficient trust worthy on time clean and no complaints sales service and buddy shop More

by tahamzy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mahaila Dickinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Torrington Toyota responded

Hello tahamzy! Thank you for taking the time to write us a review. We're glad to know your experience here was a great one! If there is anything we can do to further assist you, please reach out at 860-482-9496 or come see us anytime! Thank you again for choosing Torrington Toyota.

May 22, 2024

Service representatives did nothing but waste my time on a recent visit. If you can’t solve the problem at the time the appointment was made for don’t make it. When I complained I was talked down to like I’ More

by slicers.palmyra0c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know his name
May 22, 2024 -

Torrington Toyota responded

Hello slicers.palmyra0c, we apologize for the inconvenience you experienced during your recent service visit. We strive to provide exceptional customer service at all times and would appreciate the opportunity to address your concerns. Please contact our Service Manager at 860-482-9496 and ask for Chris so that we may work together to resolve any issues promptly. Thank you for your feedback.

April 11, 2024

We were very fortunate to be helped by Tee at Torrington Toyota! He provided the most informative and stress free car purchasing experience. We are repeat customers and Tee is the reason we came back! We wo More

by Grandmaof5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Torrington Toyota responded

Hi Grandmaof5! Thank you for taking the time to leave a review for Torrington Toyota. We're so happy to hear how helpful Tee was through your car buying process, current and past! We hope to see you again in the future and appreciate customers like you. If there is anything we can assist with further, please reach out to us at 860-482-9496. Thank you again!

April 03, 2024

Exellent dealerwith a great sales staff. Difficult to find these days. First rate ownership. Dave and Tee are terrific to work with and their word is their bond. We have purchased a lot o More

by hminnjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Utecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
tarek hamzy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Torrington Toyota responded

Hello hminnjr, thank you so much for taking the time to leave Torrington Toyota a review! We're glad to hear you think so highly of Tee, Dave, and the service department through your experiences here. We hope to see you soon. If you need anything in the meantime, please feel free to reach out to us at (860) 482-9496. Thank you again!

March 15, 2024

I purchased my Highlander from Torrington Toyota in 2017 and they have been servicing it ever since. Nick is always fantastic to work with from a Service perspective - he makes the process as easy as possib More

by brigitte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in Service
Mar 15, 2024 -

Torrington Toyota responded

Hi Brigitte! We are so glad to receive such a fantastic review of our service department. We're pleased to hear that Nick provided you with top-notch care. We are always striving for excellence and it's customers like you that make it all worthwhile. We can't wait to see you again at your next maintenance appointment. Thank you so much for your support!

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