Nellie Pasquarella

Torrington Toyota responded

We appreciate your feedback on your Toyota Tacoma service. It’s wonderful to hear everything went smoothly and that the tire and service quote was accurate. Nellie will be delighted to know you found her helpful and courteous.

Torrington Toyota responded

Thank you for sharing your experience with our service department. Nellie will be pleased to hear that her professionalism and courtesy made a difference. We’re honored you choose to travel from farther away because of our service quality for your Toyota Land Cruiser.

Torrington Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Torrington Toyota responded

We appreciate your kind words about Nellie’s professionalism. We’re glad the service was completed thoroughly and on time. Thank you for trusting us with your Toyota.

Torrington Toyota responded

We’re delighted Nellie and our service team made your visit pleasant and informative. Thank you for trusting us with your Toyota Highlander. We appreciate your recognition of everyone’s efforts.

Torrington Toyota responded

We’re happy to hear our team provided professional and timely service for your Toyota Tundra Hybrid. It means a lot that you found our staff courteous and efficient. We look forward to assisting you with any future needs.

Torrington Toyota responded

Thank you for your feedback. We appreciate your kind words about Dan and the service you received during the appraisal process. We would also like to clarify the situation regarding the Toyota RAV4. Due to the extremely high demand and limited inventory of incoming RAV4 allocations, we maintain a reservation waiting list for these vehicles. To secure a spot on that list, a deposit is required. Because a deposit was not placed, we were unable to reserve or hold a future allocation. As a result, the vehicle opportunity became available to another customer who was ready to secure their reservation. We understand how frustrating this situation can be and apologize for any disappointment or misunderstanding. Our goal is always to be transparent and fair with all customers while managing the high demand for these vehicles. We value your business and would welcome the opportunity to assist you in finding the right vehicle in the future. Thank you again for your feedback.

Torrington Toyota responded

We’re glad Nick and our service department could resolve your Toyota Tacoma’s tire issue the same day. Thank you for reaching out and trusting us with your vehicle. Enjoy the road ahead.

Torrington Toyota responded

We’re delighted to hear our team made such an impact for you. Thank you for trusting us with your Toyota RAV4 Prime service and we look forward to welcoming you back.

Torrington Toyota responded

Great to know scheduling an appointment was hassle-free and that you experienced minimal wait times and fair pricing. We’re glad to keep your Toyota 4Runner in top condition. Thanks again for the feedback, and we look forward to your next visit.