Tony Volkswagen

JJ was amazing from I walked in I walked in and I didn't even have to say anything he just knew who I was he was very on top of his work, very knowledgable every question I asked he answered with a s didn't even have to say anything he just knew who I was he was very on top of his work, very knowledgable every question I asked he answered with a smile don't get this kind of service from other dealership More

The service was quick and convenient. The customer service was also excellent. I had a check engine light on my Audi and it was fixed without any issues. service was also excellent. I had a check engine light on my Audi and it was fixed without any issues. More

I felt the courtesy and the service I received was excellent from start to finish. JJ was excellent at keeping me informed and went the distance to accommodate and provide the new battery and instal excellent from start to finish. JJ was excellent at keeping me informed and went the distance to accommodate and provide the new battery and installtion. He also went over the complete checklist of what was provided to the vehicle. He and the other staff were attentive, capable and provided great customer service. Plus, they all seem happy with their jobs! Mahalo, Arlene More

I will/ would never take my vehicle anywhere else. Everyone is very, very friendly and makes you feel so welcome. Damon addressed my concerns and accomodated my needs right away. This is the holiday Everyone is very, very friendly and makes you feel so welcome. Damon addressed my concerns and accomodated my needs right away. This is the holiday season, so I was very busy, and couldn't do with out a car. While they checked out the problem I was having, he gave me a loaner (nice one, too!). The problem was detected and fixed in a matter of days. As my car was being worked on, they noticed my safety check was going to expire. Damon went up and above the call, safety check and car washed! The service team at Tony Volkswagon is so AWESOME!!! More

In my last visit for service and in all my visits at parts dept....I have received professional, courteous and very helpful response from Tony Group staff. It is a joy to do business with this dealersh parts dept....I have received professional, courteous and very helpful response from Tony Group staff. It is a joy to do business with this dealership and the staff in the parts and service depts. Thank You Tony Group for making my trip enjoyable. More

The staff was very knowledgeable and helpful during my visit, I highly recommend this location. I am very happy with my purchase and glad the staff is still very helpful. visit, I highly recommend this location. I am very happy with my purchase and glad the staff is still very helpful. More

I came in but didn't have an appointment. I was promptly helped by Damon, who was friendly and knowledgeable. My overall service for a nail in my tire was less then 30 minutes and I felt to be a v promptly helped by Damon, who was friendly and knowledgeable. My overall service for a nail in my tire was less then 30 minutes and I felt to be a very competitive price for a tire repair. More

Thanks for a great experience! Jon & the team at Tony VW made leasing a car a positive experience. My co-worker had bought from him & spoke highly of the professionalism. She was correct - Jon is fabulou VW made leasing a car a positive experience. My co-worker had bought from him & spoke highly of the professionalism. She was correct - Jon is fabulous. More

Very pleased with service provided by Tony Volkswagon Servicing Center. Estimated time for repair was spot on. They even provided coupon for a free car wash. Servicing Center. Estimated time for repair was spot on. They even provided coupon for a free car wash. More

I did not intend to buy a car that day because I was very satisfied with my current car and could have driven my old car for 3 more years. My husband owned a Volkswagen Tiguan for over a year and loved it. satisfied with my current car and could have driven my old car for 3 more years. My husband owned a Volkswagen Tiguan for over a year and loved it. He really wanted me to get one too. I didn't go to Tony VW with the intent to buy a car that day but I ended up buying one because of the great service. Tommy Chun-Ming made all the difference in the world. He greeted us sincerely and warmly. He truly listened to my needs and didn't just try to put me in a car he thought was good for me. He let me test drive every car without making me feel like a bother. He didn't rush me even though it was pouring rain. The other thing is I don't like the typical car salesman experience. I find it exhausting and it puts me off. Tommy treated me with dignity, respect, sincerity and his genuine humility was refreshing. The whole experience with Tommy from driving the cars to finding the right priced car was very professional. I would highly recommend this dealership and Tommy Chun-Ming. I also wanted to mention an extra step that Tommy took that makes me tell my friends about getting a car from this dealership. The day after I purchased my car was a holiday and the VW detailing shop was closed. Tommy let me take the car home instead of making me wait a few days for the car. He made arrangements to personally come to my work and pick up my car. He drove it to Waipio had it detailed and brought it back. That act alone made me a lifetime customer of Tony Group. I'm so glad I met Tommy and I love my car and I had a great buyer experience. I'm so grateful to my husband for taking me to Tony VW. He said he had a great experience and knew that was important to me. Great job Tony VW, great staff and good success to you guys! More