Tony Volkswagen

IT Specialist Wendy has natural customer service skills. She takes her time and is very pleasant to work with. She made my first Volkswagen a breeze. I will reco Wendy has natural customer service skills. She takes her time and is very pleasant to work with. She made my first Volkswagen a breeze. I will recommend her to all my friends and family who are looking to buy or lease a new vehicle. More

Great experience. Tommy, our sales consultant, Debbie, Manager and Miles in Finance were all very professional and helpful. Buying our Tiguan was a great experience. T Tommy, our sales consultant, Debbie, Manager and Miles in Finance were all very professional and helpful. Buying our Tiguan was a great experience. Tommy was especially helpful in working with our grandson, who made his first vehicle purchase. I appreciated the professionalism and lack of pressure. More

Great Service! Though Tony VW is opposite of where I live in Hawaii Kai I always make the journey out to Waipio for the great service I receive. My car is done in a Though Tony VW is opposite of where I live in Hawaii Kai I always make the journey out to Waipio for the great service I receive. My car is done in a reasonable amount of time. I get a shuttle ride or loaner car if needed. Everyone is available to answer questions. I continue to refer my friend's to Tony. More

Love my wagon She entertained us well.we got what we want except for the bar on top i missed why its not included in my purchased.hopefully she will get back to me She entertained us well.we got what we want except for the bar on top i missed why its not included in my purchased.hopefully she will get back to me positively tomorrow.6/27/14. More

Good customer Service In my opinion Naurene is best sales consultant. ..because she displayed a high level of professionalism when I was buying my car and in view of that I In my opinion Naurene is best sales consultant. ..because she displayed a high level of professionalism when I was buying my car and in view of that I brought a friend to also purchase from there.. More

Excellent service! Thank you to Gary and Fritz at the tony group autoplex for consistently providing such excellent service! Whenever I need anything done with my car I Thank you to Gary and Fritz at the tony group autoplex for consistently providing such excellent service! Whenever I need anything done with my car I never have to worry about any issues with the staff and/or the quality of work being done. Most recently I had a car wash done at the autoplex and Fritiz did an excellent job. The service was so fast and the car looked amazing once it was done. I will definitely recommend the Tony group to anyone I know! Thank you again for providing the best service on the island! More

Quick and helpful!! The check engine light came on in my car. I was able to make an appointment the same day and the car was finished just a couple of hours later. The ca The check engine light came on in my car. I was able to make an appointment the same day and the car was finished just a couple of hours later. The car was fixed and I had great service from everyone :) More

Thankful for Professional and Friendly Service I appreciate Gary working with us to fix the right side mirror that had been damaged when my car had been put through the car wash at the Tony Dealers I appreciate Gary working with us to fix the right side mirror that had been damaged when my car had been put through the car wash at the Tony Dealership. He arranged to have my car picked up and left me a loaner while my car was being serviced. He kept in touch with me, giving me updates on the mirror repair, as well as other checking on the leaking and squeaking that still were problematic. Alana picked up my car and left me a Jetta. I live near in the country, on the way to North Shore, so it's a bit of a drive, but Alana said she volunteered for the job, and I felt like she took genuine pleasure in her work. Overall, Alana provided excellent service. She was friendly, positive, and professional both when she picked up my car and dropped it off. She represents the company well. My vehicle was returned with the floor cleaned, which I appreciated. I had washed it before Alana picked it up, but hadn't had time to vacuum it. Gary made sure I was satisfied with the work completed, and although I didn't drive the Jetta loaner--which looked flawless, it was nice to know I had a vehicle in case of an emergency. Although I expect Gary's schedule is very busy, he took the time to get to know my future car interests, and we discussed what my "dream" car is and why. I appreciate the professional and friendly service I received in June 2014 from Tony Group. More

A good expereince as usual Guy was great as always! Kanani is very professional and kind. And the porters outside are ALWAYS super friendly and nice and helpful!!! I come all th Guy was great as always! Kanani is very professional and kind. And the porters outside are ALWAYS super friendly and nice and helpful!!! I come all the way from Hawaii Kai to get my service done here. More

Customer service JJ really was helpful I really like how he made me so important he actually sat down with me at the waiting room rather than just calling me out he re JJ really was helpful I really like how he made me so important he actually sat down with me at the waiting room rather than just calling me out he really knows what he's doing and knows how to give the service to his customers Alana she helped me at the cashier she was actually the last person I interacted with her service was awesome as well could not ask better service than what Alana and JJ just given me they just made my day awesome people More